GO Outdoors - Bury Opiniões 

3771
TrustScore: 5 em 5

4,9

52 Angouleme Way, BL9 0BT Bury, England, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Had to make a bit of an emergency stop over to get husbands hydraulic bike brake fixed at go outdoors cycle section in Bury From the moment we met Tom the technician he gave us a verbal quote an... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Went in with my son who has just started fishing, something I know nothing about! We were served by Lee who couldn’t have been more helpful. He explained the essentials that my son needed all at a rea... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Visited the Bury store today and was helped out by two very helpful members of staff. Neil in particular provided great help choosing a camping stove and demonstrated how to fit the gas. He took the t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I was looking for an e bike to keep up with the grandkids riding uphill. Originally went into the shop and spoke to David, who didn't work in the bike department but was really helpful. Arranged t... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de artigos para acampamento
  2. Loja de roupa desportiva
  3. Loja de bicicletas
  4. Clube de escalada
  5. Passeios a cavalo
  6. Loja de artigos de corrida

Sobre GO Outdoors - Bury

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito pela empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informações de contacto

  • 52 Angouleme Way, BL9 0BT, Bury, England, Reino Unido

  • 0161 393 9361

4,9

Excelente

TrustScore: 5 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,9

Todas as opiniões

(3771)

35 035 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Had to make a bit of an emergency stop…

Had to make a bit of an emergency stop over to get husbands hydraulic bike brake fixed at go outdoors cycle section in Bury

From the moment we met Tom the technician he gave us a verbal quote and then promptly got on with fixing the brake despite any outstanding work schedule he may already have to do. Nothing was too much trouble for him. He was full of advice on other matters too.
He told us it would be about an hour and true to his word it was done under the hour he then assisted in transporting the bikes back to ground floor level and ensured we received a discount for being members and part of caravan and camping club. What an outstanding service we had from him. Thank you Tom you made our day

7 de setembro de 2026
Opinião espontânea
logótipo da GO Outdoors - Bury

Resposta da GO Outdoors - Bury

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Visited the Bury store today and was…met by very knowledgeable, helpful and friendly staff

Visited the Bury store today and was helped out by two very helpful members of staff. Neil in particular provided great help choosing a camping stove and demonstrated how to fit the gas. He took the time to ask what were we going to use it for and made sure we got something fit for us. Thank you!

6 de setembro de 2026
Opinião espontânea
logótipo da GO Outdoors - Bury

Resposta da GO Outdoors - Bury

Hi,

We're really pleased to see that you gave us 5 stars here. Feedback on how to improve is important but it's also nice to see full marks.

Thanks again,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Go Outdoors in Bury…Great store & amazing customer service

We recently visited Go Outdoors in Bury looking for a suitable carrier for our three-year-old disabled grandson. We needed something extremely robust and, most importantly, we needed to make sure that the carrier fitted correctly and met all of his needs before leaving the store.

We were served by a gentleman called Neil, who was absolutely fantastic. He was incredibly helpful, patient and knowledgeable, taking the time to explain exactly how the carrier worked and using his experience and expertise to point out the important things we needed to consider.

Neil made sure we were confident using the carrier and helped us get it fitted correctly for our grandson. Thanks to his help, we were able to leave the store knowing we had chosen the right item.

Our grandson absolutely loves it, and it is going to be used many times as we enjoy exploring the hills and countryside across the North West of England.

A huge thank you to Neil for going above and beyond and providing such excellent customer service. It really made a difference to us and our family.
Highly recommend!

6 de setembro de 2026
Opinião espontânea
logótipo da GO Outdoors - Bury

Resposta da GO Outdoors - Bury

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Eve is a lovely young lady very helpful…

Eve is a lovely young lady very helpful and polite it was a pleasure to be served by her, 5 stars 🌟.. thank you

6 de setembro de 2026
Opinião espontânea
logótipo da GO Outdoors - Bury

Resposta da GO Outdoors - Bury

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

I bought a pair of boots from Vendy

I bought a pair of boots from Vendy, knowledgeable and helpful although she was very busy, Luka on the till was very professional and helpful, thank you both.

5 de setembro de 2026
Opinião espontânea
logótipo da GO Outdoors - Bury

Resposta da GO Outdoors - Bury

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Went in with my son who has just…

Went in with my son who has just started fishing, something I know nothing about! We were served by Lee who couldn’t have been more helpful. He explained the essentials that my son needed all at a reasonable price just in case after a couple of go’s he changed his mind. He advised on other things like licenses as well. Lee provided excellent customer service and really helped my son understand more about his fishing.

2 de setembro de 2026
Opinião espontânea
logótipo da GO Outdoors - Bury

Resposta da GO Outdoors - Bury

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Easy process

Easy process - quick - simple

18 de agosto de 2026
logótipo da GO Outdoors - Bury

Resposta da GO Outdoors - Bury

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

E bike at 60!

I was looking for an e bike to keep up with the grandkids riding uphill.
Originally went into the shop and spoke to David, who didn't work in the bike department but was really helpful.
Arranged to go back a few days later to speak to Tom.
He explained everything I needed to know. Very knowledgeable. Great customer service. Really helped me make my mind up after visiting several other shops.
I'm now the proud owner of my first e bike!

31 de agosto de 2026
Opinião espontânea
logótipo da GO Outdoors - Bury

Resposta da GO Outdoors - Bury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Kiera was a very helpfull staff member

Kiera was a very helpfull staff member

31 de agosto de 2026
Opinião espontânea
logótipo da GO Outdoors - Bury

Resposta da GO Outdoors - Bury

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

great staff

great staff, really helpful especially keira

31 de agosto de 2026
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logótipo da GO Outdoors - Bury

Resposta da GO Outdoors - Bury

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

A huge thank you to Thando

A huge thank you to Thando! We purchased children’s coats and had no idea how membership worked; she saved us a small fortune and had lots of patience. A fab store and helpful member of staff!

31 de agosto de 2026
Opinião espontânea
logótipo da GO Outdoors - Bury

Resposta da GO Outdoors - Bury

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Absaloutely wonderful staff & store

Absaloutely wonderful staff, when I asked for something without a box they explained their policy really nicely, clearly about their policies which was brilliant of them leaving me happy. I spoke to a manager as well to green light a purchase, to see if I could buy a display with no boxses to which they offered fully sealing it properly and following the policies and law to purchase it safely which she found a way to make us all happy.

Eeally happy with the customer service, following of policy and laws to which the staff and managers did a great job, I did an exchange effortlessly there, got the items I wanted and bought that little bit extra.

Really great store and staff, thank you!

30 de agosto de 2026
Opinião espontânea
logótipo da GO Outdoors - Bury

Resposta da GO Outdoors - Bury

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

GO Outdoors always has what we need.

GO Outdoors always has what we need.

Served by a lovely young lady Thando, She was happy & polite, made our experience even nicer. Well done

29 de agosto de 2026
Opinião espontânea
logótipo da GO Outdoors - Bury

Resposta da GO Outdoors - Bury

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Extremely friendly and helpfulful staff

Extremely friendly and helpful staff! I have severe mobility issues, and a member of staff kindly offered to carry my quite bulky purchase all the way from the click and collect desk right to my car, and loaded it in. 5 star service with a smile!

18 de agosto de 2026
logótipo da GO Outdoors - Bury

Resposta da GO Outdoors - Bury

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Excellent advise given

During my visit to the Bury store i was assisted by Tom who was very knowledgeable and gave me excellent advise on camping equipment.
He took the time to explain the best type of equipment for the activity I was doing.
I would recommend Tom if you visit the Bury store he was very helpful

25 de agosto de 2026
Opinião espontânea
logótipo da GO Outdoors - Bury

Resposta da GO Outdoors - Bury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Fishing section

Very helpful staff nothing was a problem for them will be returning soon

18 de agosto de 2026
logótipo da GO Outdoors - Bury

Resposta da GO Outdoors - Bury

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Classificada 1 em 5 estrelas

Overdue refund

This purchase was a replacement. The refund for the original item was confirmed in writing by Go Outdoors to take up to 5 days. Here we are on day 6. A broken promise should earn zero points on a review. Typically disappointing.

17 de agosto de 2026
logótipo da GO Outdoors - Bury

Resposta da GO Outdoors - Bury

Thank you for your review.

As noted, your refund was processed on the 18th. Depending on the banks involved, it can take up to five working days to appear in your account, but it should now be visible on your statement.

We have also contacted you by email to discuss this further and work towards a resolution..

Kind Regards
GO Outdoors Customer Care.

Classificada 5 em 5 estrelas

Eve was very polite and extremely…

Eve was very polite and extremely helpful

29 de julho de 2026
Opinião espontânea
logótipo da GO Outdoors - Bury

Resposta da GO Outdoors - Bury

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Staff are brilliant

Staff are brilliant and Was served by Eve on tills.,such a lovely member of staff and fantastic service at the Bury store as always!

23 de agosto de 2026
Opinião espontânea
logótipo da GO Outdoors - Bury

Resposta da GO Outdoors - Bury

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Classificada 3 em 5 estrelas

The clothing and footwear prices have…

The clothing and footwear prices have increased at an alarming rate since I visited about 6 months ago.
The tent prices are good but if you are after a bargin apart from tent pegs (again) forget it.
Shop online

14 de agosto de 2026
logótipo da GO Outdoors - Bury

Resposta da GO Outdoors - Bury

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

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