Husband and I went to GO OUTDOORS on Monday for some shoes for his medical problem - oh, and I needed some walking boots. We were served by Katie who did an excellent job helping us choosing and serv... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Husband and I went to GO OUTDOORS on Monday for some shoes for his medical problem - oh, and I needed some walking boots. We were served by Katie who did an excellent job helping us choosing and serv... Ver mais
A empresa respondeu
Drew was very friendly and helpful with guiding us through what we needed for our first ever fishing expedition!
A empresa respondeu
We visited GO Outdoors to buy a camping stove and received excellent customer service from Steven. He was extremely attentive, took the time to answer all our questions and helped us choose the righ... Ver mais
A empresa respondeu
No stock in store even though showed online. Male staff member very unhelpful. Ordered online, got as far as Evri delivery depot where the status never changed, then called to chase delivery as past d... Ver mais
A empresa respondeu
Escrito pela empresa
Escrito pela empresa

Unit 4 The Beehive Centre, CB1 3ET, Cambridge, Reino Unido
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I highly recommend GO Outdoors in Cambridge- the staff were extremely helpful and kind. Katie helped me with choosing some walking socks, and I appreciated her recommendation of a product that she had personally bought. I have signed up to do a 5K walk, and I’m doing it for a charity called Immunodeficiency UK, and Katie kindly offered me a discount on my purchase today, because I’m doing it for charity. Emily was really helpful too at the checkout, and it was really lovely to have encouragement from them both on the 5k walk I will be participating in. Thank you so much.

Resposta da GO Outdoors - Cambridge
I asked to try on a couple of shoes.
This was done quickly.I needed a larger pair and this was quickly done.I chose the one I liked and went to pay for them
No hassle.
Both Chris and Lucas provided excellent service

Resposta da GO Outdoors - Cambridge
Katie was amazing she was so knowledgable and patient while I tried on numerous pairs of shoes probably nearly 15 pairs. So charming. Thank you Katie!

Resposta da GO Outdoors - Cambridge
Lily and Katy provided exceptional service when I had to return a pair of walking boots that had shed a sole less than a year after purchase. Without hesitation they found a replacement pair and performed the exchange. In my experience, this level of customer service and commitment to first class service is typical of Go Outdoors Cambridge. I wouldn’t go anywhere else for outdoor kit.

Resposta da GO Outdoors - Cambridge
Usually shop in a different GO, but was visiting Cambridge so decided to pop in. Helpful staff as always!

Resposta da GO Outdoors - Cambridge
I received great service at Go Outdoors today. My 4 month old walking boots which had unfortunately developed a fault were swapped for another pair. Furthermore, Katie who was working in the footwear department was both friendly and very helpful offering advice and ensuring I was happy with my boots and socks. Thank you very much.

Resposta da GO Outdoors - Cambridge
We were served by a very nice young lady called Katie today 27th Feb 26.Katie was very helpful and went out of her way to nake sure we were pleased with what we were buying. A very happy customer 😊

Resposta da GO Outdoors - Cambridge
Katie was lovely and super helpful. She went above and beyond, patiently helping me find the right goretex shoes. I appreciated her help very much and would have been a bit lost without her.
A shout out to Veronika also who has helped me in the past!
Staff like Katie and Veronica are an asset to Go Oudoors. Their customer service skills, friendliness and professional assistance make the Cambridge store a place I want to visit to get my gear. Thank you 💐🌟

Resposta da GO Outdoors - Cambridge
Service was above and beyond, amos and gess at the cambridge store should be praised highly for being able to meet the demands of their customers, won't be shopping anywhere else from now on for outdoor shoes and clothing. The merrel Moabs where a great choice. Thanks again

Resposta da GO Outdoors - Cambridge
Service at the till was efficient and Kay was very helpful. Staff all very friendly!!

Resposta da GO Outdoors - Cambridge
I had needed a waterproof coat for a while now but didn't know which one suited me. I visited go outdoors expecting to leave empty handed, however I was greeted by a young lady who took the time to go through at least 5 different coats with me and we decided on one that fits quite well and keeps me warm. I've had the coat for a few months now and the stitch around the cuff has started to come loose, it's nothing major so it's not an issue. Thank you to the lady that helped me when I came in, I think her name was Sara.

Resposta da GO Outdoors - Cambridge
We called Go Outdoors to ask whether they could get some hiking boots ready ahead of time as we were in a hurry. We spoke to Alex who was incredibly helpful. We gave her our specifications.
When we arrived, there was a lovely mountain of boots waiting to try on. Chris was brilliant in his knowledge and advice regarding brands and comfort.
Fantastic service and would highly recommend them both. Thank you

Resposta da GO Outdoors - Cambridge
Great service, Steven was very helpful! Would definitely be back :)

Resposta da GO Outdoors - Cambridge
The staff at Cambridge Beehive centre were very helpful with advice on tents and exchanged my Blacks purchase very easily.

Resposta da GO Outdoors - Cambridge
I telephoned the Cambridge store to purchase a tent after experiencing absolute awful customer service from the Milton Keynes store. Katie was so helpful and cannot thank her enough for the service and help she provided. The Milton Keynes store could learn a few lessons from Katie about customer service. Thanks Katie

Resposta da GO Outdoors - Cambridge

Resposta da GO Outdoors - Cambridge
Bought hiking shoes with the help of Katie at the Cambridge store. She was really knowledgeable and really listened to what I was requesting, and gave me the best options. Really great experience thanks!

Resposta da GO Outdoors - Cambridge
V poor selection of men's skiing gear especially trousers compared to the online store

Resposta da GO Outdoors - Cambridge
Very good selection of walking boots (which is what we were looking for). Good prices, decent reductions and lots of stock. Served by Katie, who was very helpful and cheerful. Made the choosing and buying easy and effortless. Very pleased with my purchase (Mammut ladies walking boots) and the service.

Resposta da GO Outdoors - Cambridge
Staff miserable and surly. Items not clear on prices. Was told to become a member or wouldn’t get discount which was another £5. Another customer was treated the same. They walked out without buying anything. I wouldn’t go in again. Shop was basically empty.

Resposta da GO Outdoors - Cambridge
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