GO Outdoors - Chester (Express) Opiniões 

785
TrustScore: 5 em 5

4,9

63-65 Foregate Street, CH1 1HD Chester, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

On 2nd September I went into my Chester Foregate st branch to purchase a new pair of walking shoes. I was advised/served by a guy called Steve. Not only was he pleasant and respectful (I am prob... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The service at this store is excellent. I returned hiking boots that I had had for a while, albeit worn very little, and which had developed a problem/defect. Steve and Tracey were very helpful. St... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Steve was polite and knowledgeable about the Merrill shoes that I was interested in. He helped choose the correct fit and made sure everything was fine. He explained about the Members club and helped... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Think this must relate to when I called in to Chester to get the security tag taken off which you had forgotten to do when I originally collected the garden chairs. Apart from the security tag proble... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de artigos para acampamento
  2. Loja de roupa desportiva
  3. Loja de bicicletas
  4. Clube de escalada
  5. Passeios a cavalo
  6. Loja de artigos de corrida

Sobre GO Outdoors - Chester (Express)

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito pela empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informações de contacto

  • 63-65 Foregate Street, CH1 1HD, Chester, Reino Unido

  • 01244 564337

4,9

Excelente

TrustScore: 5 em 5

785 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,9

Todas as opiniões

(785)

35 808 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great personal service from all staff…

Great personal service from all staff espically Eve. They were helpful nothing was too much trouble. Very satisfied with the service.

1 de março de 2025
Opinião espontânea
logótipo da GO Outdoors - Chester (Express)

Resposta da GO Outdoors - Chester (Express)

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Great service

Great service - friendly, helpful, knowledgeable staff. Makes shopping easy - even modelled the jacket for me. Top marks Chester team.

22 de fevereiro de 2025
Opinião espontânea
logótipo da GO Outdoors - Chester (Express)

Resposta da GO Outdoors - Chester (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Excellent and helpful service from Chester branch and Steve

Excellent and helpful service from Steve at the Chester store today. Able to advise on sizing available for various boot brands for Children and had some excellent advice with regards to safety for a sleeping bag for a child. Also had an excellent experience at the pay desk with both colleagues there. Thank you!

21 de fevereiro de 2025
Opinião espontânea
logótipo da GO Outdoors - Chester (Express)

Resposta da GO Outdoors - Chester (Express)

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Super expert staff

The knowledge and time given to us by Steve C to help my son choose his new walking shoes. He even knew the type of socks he was wearing. Very impressive

21 de fevereiro de 2025
Opinião espontânea
logótipo da GO Outdoors - Chester (Express)

Resposta da GO Outdoors - Chester (Express)

Hello,

Thank you for clicking on 5 stars, your feedback genuinely matters to us.

I hope your next shopping trip is just as good.

All the best,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Fantastic service from a great team…

Fantastic service from a great team Steve, Jo, Paul and Tracey. Very friendly and helpful.

1 de fevereiro de 2025
Opinião espontânea
logótipo da GO Outdoors - Chester (Express)

Resposta da GO Outdoors - Chester (Express)

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Excellent customer service

Thank you Paul and Steve for excellent customer service and your product knowledge. Really appreciated the time taken to help me find the right walking boots. Recommend this store!

18 de fevereiro de 2025
Opinião espontânea
logótipo da GO Outdoors - Chester (Express)

Resposta da GO Outdoors - Chester (Express)

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Thank you Go Outdoors

Called into the store yesterday to return a pair of walking shoes purchased from the Saltney shop. Straight away we were greeted by Paul. After explaining the reason for returning the shoes, Paul showed us the range they had. He was so helpful. He explained the technical benefits and disadvantages of shoes l looked at. After trying different shoes I found a pair that I was happy with. Thank you Go Outdoors, and thank you Paul.

19 de fevereiro de 2025
Opinião espontânea
logótipo da GO Outdoors - Chester (Express)

Resposta da GO Outdoors - Chester (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

The best store with excellent customer service

We were served by Steve who was an absolute legend. This is the epitome of caring for the customer. We wanted to buy the DoFE kit and he was patient and explained the options. He took time in ensuring we had the right products and during this time he didn’t ignore other customers as well and ensured they were also being served. Ethan helped put the order through with no fuss and sorted delivery of items that were available online. Super team!

15 de fevereiro de 2025
Opinião espontânea
logótipo da GO Outdoors - Chester (Express)

Resposta da GO Outdoors - Chester (Express)

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Classificada 4 em 5 estrelas

Haydn was extremely helpful

Haydn was extremely helpful. We went in for walking boots for DofE for my daughter. He gave us lots of really useful advice about the boots but also for the hike too!

16 de fevereiro de 2025
Opinião espontânea
logótipo da GO Outdoors - Chester (Express)

Resposta da GO Outdoors - Chester (Express)

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Really impressed with Chester Go Outdoors

I was really impressed with my visit to Chester Go Outdoors. I was assisted by Steve C who asked if I needed any advice on walking boots, and it turned out I did! He advised me on the best brand for my narrow feet (Scarpa), and found a pair that suited my needs. He also double checked they were in the offer that was running at the time before I purchased them. Thanks very much!

17 de fevereiro de 2025
Opinião espontânea
logótipo da GO Outdoors - Chester (Express)

Resposta da GO Outdoors - Chester (Express)

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Really helpful staff

Really helpful, jolly and approachable staff with a lot of knowledge and a down to earth can do attitude
Both Steve and Paul made my hunt for some new trail shoes a really easy experience TY

15 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Superb friendly and efficient service

Superb friendly and efficient service by Paul when I bought a new walking jacket. Saved me a considerable sum of money by readily price matching the figure on another retailer's website, and even discounted it by another ten percent without me even asking. Couldn't have been a better experience.

30 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Salesman SC was a knowledgeable keen…

Salesman SC was a knowledgeable keen walker himself and spent the time I needed to get the right walking shoe for me after I had discussed the problems I was having with my current shoes. I came away spending more than intending but happier with the new walking shoes.
Salesman P at the counter was also helpful and efficient.

5 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

What can I say! Never have I been served by people who are so attentive. All 4 members of staff, Steve C, Jo, Tracey and Paul went above and beyond for me. Super friendly and excellent product knowledge. You don't find this level of service nowadays. All 4 are a credit to the business and will be the reason I return. Great shop, great people and great service.

5 de fevereiro de 2025
Opinião espontânea

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