Staff on the tills were helpful, friendly and polite. One member of the floor staff was a little sullen when called away from her current task but apparently she was stressed. We all have stress in ou... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Great experience and support from the staff at Go Outdoors yesterday. We were looking for new walking boots for my son as well as some other items for his Duke of Edinburgh award. We were served by Jo... Ver mais
A empresa respondeu
The support I received from Kieran who is managed by Susan was exceptional. I had made several purchases in the last week one of which was for a jacket and came into the store to purchase the same jac... Ver mais
A empresa respondeu
Problem with the shoes I bought having black material protruding under stitching. Returned them, but second pair had exactly the same problem in the same place. This time negotiated with store and rel... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para acampamento
- também em
- Clube de escalada
- Loja de artigos de corrida
- Loja de bicicletas
- Loja de roupa desportiva
- Passeios a cavalo
Sobre GO Outdoors - Clydebank
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contacto
79 Livingstone Street, G81 2XA, Clydebank, Reino Unido
- 01414 062665
4,9
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Staff members were very helpful and…
Staff members were very helpful and friendly
Also very knowledgeable re the items we were buying
Prices very reasonable
14 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Clydebank
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
No refund got returned goods
Ordered food dehydration packs, arrived at various times split deliveries, returned first two and still have not received refund a month later and no response to my query on this, didn’t get alerts the others had arrived in store, had to go into store to chase up.
31 de julho de 2026
Resposta da GO Outdoors - Clydebank
Your feedback is important to us, and we appreciate you taking the time to do so.
Upon investigating your order we can confirm that due to the location of the stock the order was split into multiple parcels to ensure your order was delivered as quickly as possible. A full refund for the returned items has now been issued back to the original payment method used to which an email notification will be sent to confirm this has been actioned.
We are sorry for the inconvenience and frustration caused with your order. We do hope you will provide us with the opportunity to improve on the experience received.
Kind regards
GO Outdoors Customer Care Team.
I've always found Go Outdoors very reasonable
I've always found Go Outdoors very reasonable with prices great quality products, customer service really helpful, I would definitely recommend them, also get their discount card, amazing what you save with this
31 de julho de 2026
Resposta da GO Outdoors - Clydebank
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Really friendly staff not much more to…
Really friendly staff not much more to add
6 de agosto de 2026
Resposta da GO Outdoors - Clydebank
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Great store
Great store, went in there looking for a tent and spoke to David, he was an absolute legend and super helpful, he gave me all the info I needed and more!
Left with a good tent and some solid advice!
Cheers!
12 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Clydebank
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Chris P helped me today in clydebank…
Chris P helped me today in clydebank store despite being in the middle of a task. They immediately helped me find what I was looking for (matress repair patches), got me some (free) spares which came from display stock, checked my understanding of how the product worked and checked if I needed anything else. Thank you
11 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Clydebank
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Went there to purchase a tent& they…
Went there to purchase a tent& they only had the one on display left,so asked a member of staff if I could buy that one on display & could I get a bit of a discount off it, which they said yes,so I would like to thank Lee(a member of staff)for taking down the tent& packing it away in it's bag,he was very helpful as was the other staff.
6 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Clydebank
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Exemplary sevice
I want to thank Susan and May for the exemplary service I received when I was returning a pair of waterproof boots which were leaking. I had had them for about 4 months.
Susan was very helpful and patient while I was selecting boots.
May had looked after my goods at the till and given good advice.
26 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Clydebank
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Ross C in the clydebank store went…
Ross C in the clydebank store went above and beyond and was really helpful
6 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Clydebank
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Another Great Outdoor experience !
We use Clydebank a lot. Always get great customer service and today was no exception. The customer assistant, MAY, was very helpful and checked a price enquiry I had without any bother and served us as if we were the only people in the store although it was quite busy. Items we purchased were great quality and value as always. Another good experience at Clydebank.
4 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Clydebank
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Thankyou to Jon & Susan for helping us…
Thankyou to Jon & Susan for helping us to learn how to dismantle and manage our tent. Amazing help couldn’t recommend enough!
6 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Clydebank
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Susan and Jon were very helpful
Susan and Jon were very helpful, Susan helped us find our tent after being very picky and Jon helped show us how to take down and put down our tent helped us a million
6 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Clydebank
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Aimee approached us in an enthusiastic…
Aimee approached us in an enthusiastic and professional manner. Shopping trip went from a possible purchase to a Yes! Aimee was knowledgeable about the product that we had no option but to purchase. Thank you Aimee for your help during our visit and purchase😊!
5 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Clydebank
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Good store for camping.
Staff are always helpful and happy to offer advice. Store is well stocked and has lots of options for every budget. Thanks to May and Chriss for the help.
4 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Clydebank
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Today I was looking for a waterproof…
Today I was looking for a waterproof walking jacket. Go outdoors had a good selection of styles, sizes, colours and prices.
Danielle helped me choose the one best suited to my needs.
Very happy with purchase.
5 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Clydebank
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Thanks to Mr David c
Thanks to Mr David c, the little lady got a great pair of boots
3 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Clydebank
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Susan was extremely helpful!!
Susan was extremely helpful and knowledgable in the shoe department. She assisted me to find hiking boots that fit my feet perfectly and gave me tips on how to lace them up in a better way for me. Very impressed and grateful to Susan in the Clydebank store!!
2 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Clydebank
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Excellent service from both Jon and…
Excellent service from both Jon and Ben. Friendly and very helpful.
31 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Clydebank
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Helpful staff
Becca and Fraser were very helpful and lovely to deal with when I asked for a couple of cardboard bike boxes. Thank-you
26 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Clydebank
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
I joined and got a membership for £5 it…
I joined and got a membership for £5 it lasts a year . I went into the store for tent pegs I couldn’t believe the membership prices to the regular prices . They’re were some amazing bargains . If I wasn’t going camping I would have stayed in the store and bought some ladies clothing. I’ll be definitely going back to look again .
23 de julho de 2026
Resposta da GO Outdoors - Clydebank
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
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