Excellent service given today for help and advice. Additinally, our cashier Xaina informed us of the Blue Light discount on non-sale items that we never knew about! So we made even more of a saving! T... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
How shopping should be. Needed new walking trousers but having dropped my glasses off at the opticians for repair I was unable to read the labels on the garments. HARRIET was super helpful, helping... Ver mais
A empresa respondeu
I went to the counter to renew my membership. Millie was most helpful. I chose myself some high end Merrell hiking boots, the shoe assistant despite having quite a few customers was most attentive. Ba... Ver mais
A empresa respondeu
Went to look at the electric bikes and saw one that was perfect for me but didn't know much about electric bikes. We asked for help and advice and spoke to Craig, who was such a mine of information an... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para acampamento
- também em
- Clube de escalada
- Loja de artigos de corrida
- Loja de bicicletas
- Loja de roupa desportiva
- Passeios a cavalo
Sobre GO Outdoors - Derby
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contacto
Ascot Drive, DE24 8ST, Derby, Reino Unido
- 01332 985940
4,8
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I was served by a young man Liam he was…
I was served by a young man Liam he was very helpful. Thank you
29 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Derby
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Was served by a great worker called…
Was served by a great worker called Liam, he was very helpful and I had a great time!
29 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Derby
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Needed a lot of shoes today and xaina…
Needed a lot of shoes today and xaina helped me get the ones I needed
29 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Derby
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Xaina was really helpful and friendly
Xaina was really helpful and friendly, helped me find what I needed exactly. Amazing customer service and was very friendly. What a lovely woman :)
27 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Derby
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
First class service from Harry
First class service from Harry, very informative, it's a shame his team lost 0-3 ,
29 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Derby
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
I was served by Liam today he was…
I was served by Liam today he was friendly and helpful , Thank You
29 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Derby
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Served by Xaina today on footwear who…
Served by Xaina today on footwear who helped me try on loads of waterproof boots
29 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Derby
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Pacamac service this morning
I was served by Harriet this morning. She was very helpful with finding the correct sized pacamac jacket for my son going between kids and mens.
29 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Derby
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Derby store
Harry was great, really cheerful and provided good service
29 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Derby
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Served by Xaina today on the shoe…
Served by Xaina today on the shoe department. She helped me pick the right shoes for my hiking trip while serving several others on her own! Thank you
29 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Derby
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Harry was really informative & polite
Harry was really informative & polite
29 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Derby
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Excellent customer service
Excellent customer service. Mel was happy to answer all of my questions and offered me assistance in helping me choose the most appropriate waterproof jacket for my son's outdoor trip.
29 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Derby
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Harry was amazing
Harry was amazing! We had an issue with customer services messing up an online order and Harry was really lovely. We will look for him again when we visit the store!
29 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Derby
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
served by nice decent guy liam who was…
served by nice decent guy liam who was helpful 👍 will come back
29 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Derby
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Liam was very helpful and ensured that…
Liam was very helpful and ensured that I got a discount on rabbit sawdust.
29 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Derby
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great customer service from Harry…
Great customer service from Harry today, he informed us of our membership renewal dates, and had a lovely chat about camping. He spoke to my daughter and asked about her camping holiday.
Harry was fab!!
29 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Derby
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
I'm not the best shopper
I'm not the best shopper, and can get quite overwhelmed in a big store. Mel was brilliant, she helped me find what I was looking for and explained the different options really well.
29 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Derby
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Harry was very friendly and helpful
29 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Derby
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Harry was excellent
Harry was excellent. Very helpful and friendly
29 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Derby
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Derby
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
A Experiência Trustpilot
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Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
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