Ellie was extremely helpful as well as being friendly. I didn't need any real help finding what I wanted but Ellie gave useful advice when the payment machines played up. Very happy with the gloves I... Ver mais
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South Street 3, DT1 1BL Dorchester, England, GB
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Ellie was extremely helpful as well as being friendly. I didn't need any real help finding what I wanted but Ellie gave useful advice when the payment machines played up. Very happy with the gloves I... Ver mais
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The person serving us was incredibly helpful and patient - I'm vegan and so trying to determine which boots were suitable was a challenge - unfortunately it wasn't obvious from the signs! In spite of... Ver mais
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Heidi was superb. She should be promoted and given a pay rise. She knew precisely what I needed and where to find it. Dealing with Heidi was like watching an expert guide you effortlessly through a wo... Ver mais
A empresa respondeu
Faced with an array of water bottles Amy and Tom were extremely helpful in helping me select one. I wish to add that I am 82 years old and they didn’t treat me as a fool. Most unusual and appreciated... Ver mais
A empresa respondeu
Escrito pela empresa
Escrito pela empresa

South Street 3, DT1 1BL, Dorchester, England, Reino Unido
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Store was well laid out easy to find goods Great value for money and helpful staff
Amli-le served us checked stock for sizes was thorough and great service provided thank you

Resposta da GO Outdoors - Dorchester (Express)
Excellent advice from an experienced hiker, thanks to Ezra and the Dorchester team. Very happy with my new merrell speed strike 2 hiking boots.

Resposta da GO Outdoors - Dorchester (Express)
Really helpful staff. Ellie who served us sorted everything out including membership of Go Outdoors. Great service. Will definitely go back.

Resposta da GO Outdoors - Dorchester (Express)
Great shop, extremely helpful staff.
They hold good stock levels of essential kit.

Resposta da GO Outdoors - Dorchester (Express)
As unusual exceptional service and great value.
Heidi is awealsome 😀

Resposta da GO Outdoors - Dorchester (Express)
Heidi, was lovely running up and down the stairs for us! Sorted all the relevant discounts too! :)

Resposta da GO Outdoors - Dorchester (Express)
Gosh, everyone in Dorchester has been so friendly and helpful, but the staff at go outdoors top the lot. Special thanks to Amu -Le who went above and beyond. Much appreciated thank you

Resposta da GO Outdoors - Dorchester (Express)
Went into the store to look for a pair of walking shoes.
Received good advice and bought the perfect pair for a reasonable price.

Resposta da GO Outdoors - Dorchester (Express)
Heidi knew exactly what I needed to help me clean my winter waterproofs. She was very helpful and friendly. Thank you 😊

Resposta da GO Outdoors - Dorchester (Express)
First class helpful service. Got exactly what I needed.

Resposta da GO Outdoors - Dorchester (Express)
Knowledgeable and helpful staff, who were able to sort an issue with my membership card. Great walking shoes at an enticing price.

Resposta da GO Outdoors - Dorchester (Express)
Heidi asked what help we needed, I wanted boots for fishing beach not expensive walking that I have already. Heidi advice and knowledge when nothing quite fitted (I needed narrow fitting) sorted with lovely pair so comfortable.
Thankyou Heidi we will be back 😊

Resposta da GO Outdoors - Dorchester (Express)
Duncan was very helpful and found exactly what I needed

Resposta da GO Outdoors - Dorchester (Express)
Heidi although busy was very helpful, thank you, feeling pleased with my purchase

Resposta da GO Outdoors - Dorchester (Express)
I popped in to ask about advice on emergency camping stoves, lights and torches. Duncan was fabulous - he listened to my situation, advised on various products with excellent knowledge, yet did not come across as ‘pushy’.
I came away very satisfied and with exactly what I needed at a very reasonable price. Thank you

Resposta da GO Outdoors - Dorchester (Express)
I wanted to purchase a pair of fleece gloves at the Dorchester store on Dec 29th .I chose a pair of Peter Storm gloves in Navy which had a price of 6.97.once at the till I was advised that the price was in fact 10 pounds unless I purchased a members card for and addl 5 pounds? I queried the illustrated price with the assistant and she advised the higher non member price was shown on the pricing label -however on inspection the low price was in bold numbers but if the price of 10 pounds was on the price display I could not see it-the glove were hung at floor level so unless in kneel on the floor i was never going to see it. Also I did not see any mention of the members card which has to be purchased on the display. I wanted the gloves so paid 10 pounds -however I do feel there has to be more clarity in the pricing displayed on your price tags as you surely do have a duty of clarity to inform customers of the varying pricing structures and the higher non member price must be the main price shown? Any notice of having to purchase a product at the price shown would incur an addl 5 pounds charge for a membership card was not clearly displayed.
It is misleading and surely not a transparent trading standard to adopt? I would be interested in your response as the assistant advised that the pricing displays were the responsibility of the head office?
Thank you

Resposta da GO Outdoors - Dorchester (Express)
Ellie at the Dorchester location was very helpful and friendly.

Resposta da GO Outdoors - Dorchester (Express)
The person serving us was incredibly helpful and patient - I'm vegan and so trying to determine which boots were suitable was a challenge - unfortunately it wasn't obvious from the signs! In spite of this the person was willing to check in their system to try and find some. I'd give a 5 for the custom service - only reason this is a 4 is ideally we should have been able to figure it out ourselves without help!

Resposta da GO Outdoors - Dorchester (Express)
The staff were so helpful it was a treat to deal with such friendly people

Resposta da GO Outdoors - Dorchester (Express)
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