GO Outdoors - Edinburgh Opiniões 

2951
•
TrustScore: 5 em 5

4,8

Unit D, 65 West Harbour Road, EH5 1PW Edinburgh, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Shop is well laid out, easy to navigate and items are reasonably priced,a great shopping experience.We were served by Jane today who was very pleasant and cheerful also very informative and helpful. 1... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Went to my local Gooutdoors in Edinburgh to buy some stuff.I've been served by all smiley Jane,very friendly woman.Apart from always getting what I need in store,people like Jane are the reason to sho... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I order my stuff on web site to pick up in shop sent email order was there went pick up at my on convenience only had to pay the coast of the items

A empresa respondeu

Classificada 5 em 5 estrelas

Late in the evening I was searching for a down jacket and the young man helping me was very helpful and knowledgeable and also drew my attention to one remaining suitable jacket in the sale, saving me... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de artigos para acampamento
  2. também em
  3. Clube de escalada
  4. Loja de artigos de corrida
  5. Loja de bicicletas
  6. Loja de roupa desportiva
  7. Passeios a cavalo

Sobre GO Outdoors - Edinburgh

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito pela empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informações de contacto

  • Unit D, 65 West Harbour Road, EH5 1PW, Edinburgh, Reino Unido

  • 01313 706885

4,8

Excelente

TrustScore: 5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(2951)

37 156 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent service from JANE

16 de abril de 2026
Opinião espontânea
logótipo da GO Outdoors - Edinburgh

Resposta da GO Outdoors - Edinburgh

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Great service

9 de abril de 2026
logótipo da GO Outdoors - Edinburgh

Resposta da GO Outdoors - Edinburgh

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Classificada 4 em 5 estrelas

£5 membership? worth it?

Bought the £5 membership to get the bike cheaper. But it sells at the discount price at Tiso and other places all the time so it's a fake discount really.

If you intend to buy other stuff from them to kit out for a camping trip for example and need all the gear it might be worth it.
Bike arrived on time and well packaged.

6 de abril de 2026
logótipo da GO Outdoors - Edinburgh

Resposta da GO Outdoors - Edinburgh

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Prodigious Service

Came in looking for a large hiking backpack for upcoming trips. Left with a new found sense of dignity, self-esteem, and also a large hiking backpack.

We were helped by Stuart, who both expertly fitted the packs to our backs, and showered us with compliments.

Stuart, who humbly claimed to be "just the bike guy", provided better service and worked with greater charm than I would expect from the head concierge of The Savoy.

For the rest of my days, I will be unable to run after a train or look at my own shoulders without being reminded of the bond we shared.

In a world of online outdoor gear discounts, countless reviews with 20% off links, and thousands of Temu knock offs... remember that only Go Outdoors in Edinburgh has Stuart.

11 de abril de 2026
Opinião espontânea
logótipo da GO Outdoors - Edinburgh

Resposta da GO Outdoors - Edinburgh

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Thanks to Julia at Go outdoors Granton

Julia was great dealing with me as i struggled to get my new Nebo Torchy 2k flashlight to work, she kindly let me borrow a charger to test in store amd asked for help from Harp who was able to figure out that the charging end screws off and a seal needs to be removed (the sticker on the torch was in french and not very obvious) Please thank Julia for her patience and help make an awkward situation a great experience

12 de abril de 2026
Opinião espontânea
logótipo da GO Outdoors - Edinburgh

Resposta da GO Outdoors - Edinburgh

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Great friendly customer service

Great friendly customer service. Thanks to Markus and Helen.

9 de abril de 2026
Opinião espontânea
logótipo da GO Outdoors - Edinburgh

Resposta da GO Outdoors - Edinburgh

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Amazing service very friendly

Amazing service very friendly

9 de abril de 2026
Opinião espontânea
logótipo da GO Outdoors - Edinburgh

Resposta da GO Outdoors - Edinburgh

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

We were at the checkout with Jane and…

We were at the checkout with Jane and they were very happy 😊

7 de abril de 2026
Opinião espontânea
logótipo da GO Outdoors - Edinburgh

Resposta da GO Outdoors - Edinburgh

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

There’s always something worth buying!

We didn’t find what we were shopping for I.e. two roller travel bags but then we found various garments for our forthcoming holiday in the Far East - result! Then Jane served us at the check out both efficiently and politely. A good visit and we will return.

6 de abril de 2026
Opinião espontânea
logótipo da GO Outdoors - Edinburgh

Resposta da GO Outdoors - Edinburgh

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Found a good selection to choose from…

Found a good selection to choose from and everything we wanted.
Jane at the till was very friendly and helpful

6 de abril de 2026
Opinião espontânea
logótipo da GO Outdoors - Edinburgh

Resposta da GO Outdoors - Edinburgh

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Clean & well organised store, with friendly & helpful staff.

I have not been to the store in some time, but my sister needed some items for her motorhome, so we decided to call in. We were able to get everything that she needed as well as some other items easily. The staff were on hand to assist us locate what we needed and then process our sale. Jane on the till made the experience of registering my sister for membership simple and easy, whilst she chatted away and asked if we had been able to find everything that we needed. Overall experience 10 out of 10!

2 de abril de 2026
Opinião espontânea
logótipo da GO Outdoors - Edinburgh

Resposta da GO Outdoors - Edinburgh

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Excellent service from Jane!

Excellent service from Jane as usual - she always goes above and beyond to assist. I was looking to order a battery for my boat and she was very helpful and even arranged for a colleague to take to my car. I would highly recommend.

2 de abril de 2026
Opinião espontânea
logótipo da GO Outdoors - Edinburgh

Resposta da GO Outdoors - Edinburgh

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Stressfull Dad

My Girls are getting older and one of them has their p7 camp. followed by my other daughter haveing her Duke of Edinburgh camp in April. Stressfull times and panicking when i saw how much i needed from the list off all the equipment we need for there residentials trips. I wrote a list and checked it twice but I needed serious help. Then came Stuart I walked in to go outdoors and he saw me and he tried to hide "he knew i needed a lot of help" but this guy went seriously above and and beyond, Stuart knew exactly what I needed and 1 by 1 we walked almost the whole store ticking off everything I had on this list. Compass, whistle, sleeping mat, clothes you name it, it was on the list. Stuart helped me with everything but not just me he had conversation with my daughter as it's her trip and with him being a mountaineer. Was the icing on the cake. He turned it into a enjoyable experience than me stressing over looking where everything was. Stuart is a an absolute credit to this store and go outdoor, I will definitely be back for more residential equipment my Girls need in the future. Thank you Stuart for everything.

21 de março de 2026
Opinião espontânea
logótipo da GO Outdoors - Edinburgh

Resposta da GO Outdoors - Edinburgh

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

I used the shop as a UPS parcel drop…

I used the shop as a UPS parcel drop off. Excellent service today by the lady at the drop-off point.

24 de março de 2026
Opinião espontânea
logótipo da GO Outdoors - Edinburgh

Resposta da GO Outdoors - Edinburgh

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Jane was very helpful at the till

Jane was very helpful at the till when I bought a rucksack on 17 March 26. I love shopping at Go!!!

17 de março de 2026
Opinião espontânea
logótipo da GO Outdoors - Edinburgh

Resposta da GO Outdoors - Edinburgh

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Staff was really helpful helped me pick a new bag

Staff was really helpful helped me pick out a bag wish i had got his name but really helpful and had solid advice it was on the 20th and he was working in the rucksacks area 10/10 would speak to him for advice again 👍

20 de março de 2026
Opinião espontânea
logótipo da GO Outdoors - Edinburgh

Resposta da GO Outdoors - Edinburgh

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Stuart was great today

Stuart was great today. Proactive and helpful whole we're deliberated over what camping mats to buy. Thanks!

21 de março de 2026
Opinião espontânea
logótipo da GO Outdoors - Edinburgh

Resposta da GO Outdoors - Edinburgh

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Nice people!

Got great service buying my new tent from Jane and Harp. Friendly people and no hassle asking for price match. Thanks guys!

19 de março de 2026
Opinião espontânea
logótipo da GO Outdoors - Edinburgh

Resposta da GO Outdoors - Edinburgh

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

I couldn't find the item i wanted…

I couldn't find the item i wanted instore, so had to order online.
The said item was delivered to the store within 3 days and i was delighted with the quality and very reasonable price.
And because it was a store pickup there was no postage charge.

12 de março de 2026
logótipo da GO Outdoors - Edinburgh

Resposta da GO Outdoors - Edinburgh

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Excellent product range and very…

Excellent product range and very reasonable price point. Great service from Helen and Jane. Friendly and very knowledgeable in their products and services.

18 de março de 2026
Opinião espontânea
logótipo da GO Outdoors - Edinburgh

Resposta da GO Outdoors - Edinburgh

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

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