No email received confirming delivered for click and collect. Went to shop to check and collected one of two items when other had also apparently been delivered! System improvement badly needed.
A empresa respondeu
UNIT 3, BLACKHORSE WAY, RH12 1NN Horsham, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
No email received confirming delivered for click and collect. Went to shop to check and collected one of two items when other had also apparently been delivered! System improvement badly needed.
A empresa respondeu
Went looking for walking boots - replacing a 25+ year old pair of Brashers. Found a big range in the Horsham store, but what made all the difference was having the expert advice of Aaron who knew al... Ver mais
A empresa respondeu
An excellent experience ordering online and collecting in store. Also a very good loyalty scheme which pays for itself on the first order.
A empresa respondeu
James was very helpful and patient, while I tried on a number of walking shoes, including getting me a second pair of the same shoes as one of the first pair didn’t feel quite right. He not only liste... Ver mais
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Escrito pela empresa
Escrito pela empresa

UNIT 3, BLACKHORSE WAY, RH12 1NN, Horsham, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Ben was really friendly, knowledgeable and helpful
Visited Go Outdoors today to look at some waterproof coats. Andy was really knowledgeable about the different options and could not have been more helpful.
The member of staff I spoke to at Horsham called Ben was particularly helpful and understanding and paid attention to my requirements, which concluded in a purchase. Full marks to Ben, particularly as he was fairly new to the position
Really helpful and knowledgeable manager, guided me through purchase of a Berghaus coat. Friendly counter staff, processed the purchase and gave me £5 voucher. I’ll definitely be back for a new Berghaus fleece to add to my outdoor kit!!
At Horsham branch. Staff always helpful and friendly, readily offer advice.
Came into get a trendy teenager walking boots for DOE Expedition. We were served by Tom, he was so helpful and great with my son. Thanks so much.
No organisation in store for ordered online goods ,
Well laid out store with friendly knowledgeable staff who are only too willing to help and offer advice. Members offers are very welcome.
First time in the Horsham store today. The service from Georgina and Lucy was absolutely excellent. In fact, amongst the best I've experienced anywhere.
Wouldn't hesitate to shop there again and undoubtedly will!
Georgiana and Lucy helped me with my purchase of walking boots.
They were very easy to talk to and approach.
Brilliant customer service and informative.
The enthusiasm and friendliness they showed was really nice to experience.
The staff member on check out was courteous, enthusiastic and very helpful indeed. A credit to the branch.
Lots of help from staff without hassle.found trouser sizes on the smaller size. Best to try on. Can be a bit confusing what you have tried on as so many are black in colour.
Good choices, bought thermal trousers and gillet at a bargain price. Worth registering as a member.
Helpful, knowledgeable, courteous staff who assisted without being pushy. A pleasure to visit
Staff were very helpful dealing with a warranty claim on some black diamond poles.
Both husband and myself visited for walking boots and Kieran was very helpful getting different sizes and recommending styles for us to try. Also patient whilst we tried them on and didn't leave us until we had made our choices.
I went in to look for some wellie type boots. Staff were helpful and made sure I got the items fir the best price
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