We had a great experience in store today. We were served by Adam who was very patient with us as we tried on numerous pairs of trail shoes, all the while explaining the features and benefits of each.... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
We had a great experience in store today. We were served by Adam who was very patient with us as we tried on numerous pairs of trail shoes, all the while explaining the features and benefits of each.... Ver mais
A empresa respondeu
Second review this month, another great experience. Had to buy clothing for son’s camp. We were helped by Hannah, who was really friendly, even though we kept having to go back several times for help.... Ver mais
A empresa respondeu
I can not commend this branch of Go Outdoors highly enough. The service I received was outstanding, Katie went over and above to locate a part desperately needed for my damaged Berghaus Air Shelter wh... Ver mais
A empresa respondeu
Bought boots today in the Hull, Clough Road store and asked about Price Match. Staff were excellent, and after confirming my request was genuine, applied the Price Match with no issues. All with a smi... Ver mais
A empresa respondeu
Escrito pela empresa
Escrito pela empresa

Clough Road Retail Park, Clough, HU6 7PT, Hull, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Matthew was amazing serving us today. Friendly and engaging with my two children and couldn't do enough to support is.
Fantastic staff member

Resposta da GO Outdoors - Hull
Today I was served by Adam at the Hull branch very good service and advised me about the walking shoes which are best for me on the walking I do.

Resposta da GO Outdoors - Hull

Resposta da GO Outdoors - Hull
The store had plenty of stock to choose from,very good prices, and happy with our purchases. Staff member Matthew who served us was professional, helpful and friendly.

Resposta da GO Outdoors - Hull
Fantastic customer service.
Leah was very helpful at the check out, explaining all the discounts etc.
Highly recommended!

Resposta da GO Outdoors - Hull
Was served by a lovely guy called Matthew, great customer service very polite and very chatty A+

Resposta da GO Outdoors - Hull
Today i bought 2 pairs of shoes and was Served/helped by Tom, he was very patient whilst i tried on different sizes and was super helpful. A credit to the Hull Store. Thank you.

Resposta da GO Outdoors - Hull
Leah was super helpful and really friendly.
The shop had everything I needed

Resposta da GO Outdoors - Hull
Bought boots today in the Hull, Clough Road store and asked about Price Match. Staff were excellent, and after confirming my request was genuine, applied the Price Match with no issues. All with a smile! Lovely customer service as usual

Resposta da GO Outdoors - Hull
We had a great experience in store today. We were served by Adam who was very patient with us as we tried on numerous pairs of trail shoes, all the while explaining the features and benefits of each. Back and forth he went in search of alternatives and sizes, yet nothing was too much trouble. The service was so good, we went back the next day to buy another pair 🤣

Resposta da GO Outdoors - Hull
Served by Matthew yesterday at the hull store, very friendly and a fellow spurs fan!

Resposta da GO Outdoors - Hull
We missed out on an offer at the York store, we popped in here (at the Hull store) to get some other bits and pieces, we explained to the staff and they sorted it out for us, excellent customer care, thankyou Leah.

Resposta da GO Outdoors - Hull
Mathew served us and was polite engaging help with two additional
Queries and was a pleasure to speak to really good service !

Resposta da GO Outdoors - Hull
No wait at the till. We were picking up some running gear and Matthew was encouraging of exploits!

Resposta da GO Outdoors - Hull
A massive thank you to Jack (lad with the long hair) for helping in our hour of need! Our air tent tube has broke (suspect fault from the Euro hike range) anyway, with no spares in stock, jack did all he could to assist. He rummaged through old stock and found us an inner that he believed to be suitable. As dead stock and unidentified he was able to give us this for free. Whilst not exact, it's worked! Thanks so much Jack, you went over and above

Resposta da GO Outdoors - Hull
Very polite young man named Matthew, was super helpful with the items I needed to return due to no longer being required. I had not used them . He was very patient with me and in no time at all he was given the go ahead for my refund and everything was done. He was a very pleasant staff member. He has natural customer service skills .I came away with a good feeling for his retail journey.
I will hopefully see him again on my next visit . It's rare to find good staff so i am sure he will do very very well.

Resposta da GO Outdoors - Hull
I can not commend this branch of Go Outdoors highly enough. The service I received was outstanding, Katie went over and above to locate a part desperately needed for my damaged Berghaus Air Shelter which wasn’t an easy task. I had contacted Berghaus directly who were not helpful at all, I purchased the shelter from Go Outdoors so thought it would be straightforward and just be able to purchase the part on line but that wasn’t possible. It took Katie 2 weeks to locate the part but like a trooper rang me as promised to say it was on her next order for me. I can not thank her and another young lady who took the original call (Lauren I think) enough. What an amazing team. Outstanding customer service

Resposta da GO Outdoors - Hull
lewis was very helpful with the knives and advising what’s best with tents and that

Resposta da GO Outdoors - Hull
Lewis was really helpful, great advice and asset to the team at go outdoors.
Thank you for your help 👊🏽

Resposta da GO Outdoors - Hull

Resposta da GO Outdoors - Hull
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.