Adam was friendly and welcoming, took the time to really listen and give us honest advice, and spent a good amount of time bringing stock from the back for us to try and compare when we visited lookin... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
The item I purchased was fine and was good value. I did a click and collect from the store. The attitude from the two female employees in the store was awful. It seem to be a massive effort to hav... Ver mais
A empresa respondeu
Served by Matthew today, what a lovely guy, chatted to every customer about what they are doing this weekend and genuinely seemed interested, top customer service! Credit to the team
A empresa respondeu
We have never had such a positive experience or outcome when browsing in a shop. Eve came to help and all we can say is a BIG THANK YOU.
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para acampamento
- também em
- Clube de escalada
- Loja de artigos de corrida
- Loja de bicicletas
- Loja de roupa desportiva
- Passeios a cavalo
Sobre GO Outdoors - Hull
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contacto
Clough Road Retail Park, Clough, HU6 7PT, Hull, Reino Unido
- 01482 429679
4,8
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
helpful and friendly staff
30 de junho de 2026
Resposta da GO Outdoors - Hull
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Lewis was a great help
17 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Hull
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Good experience would come again
17 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Hull
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Staff were really friendly and…
Staff were really friendly and efficient always love coming to this particular store staff always happy to help !
17 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Hull
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Liam and the store staff were very…
Liam and the store staff were very helpful and organiser the cycle PDI for us within a few days of purchase.
Thanks to all we have a very happy 16 year old grandson
14 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Hull
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Just popped into Hull store
Just popped into Hull store, unfortunately they didn't have the tent I wanted. But the assistant Carrie was so helpful pointed us in the right direction and rang the York store for us. Great service
14 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Hull
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
5 Stars in the bike department
5 Stars – Great service and a brilliant bikeBought my new Polygon Xtrada 5 from Go Outdoors and had a cracking experience from start to finish. Liam looked after me throughout — knowledgeable, patient, and clearly passionate about bikes. He made sure the setup was spot‑on and answered every question without any fuss. The Xtrada 5 rides beautifully and feels like real value for money. Top service and a top bike. Would happily recommend Go Outdoors and Liam to anyone looking for a new ride.
14 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Hull
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
A great shop!!
The lovely Eve went to search for shoes and boots for me as soon as I asked her. She came back with what I asked for and some alternatives. Nothing was too much trouble for her. Eve has only been at the store 2 weeks and is already a credit to the company. There definitely should be more people like her so thank you so much for making my shopping so easy!! I purchased 2 pairs of walking boots and at a great price! Would definitely recommend this store as the lady at the till was very pleasant too.
14 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Hull
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
I had a great experience in store
I had a great experience in store, also excited to pick up my first bike. Also the staff member ( Jack ) was very helpful and checked the safe conditions of the bike! We need more people like him! Thx
13 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Hull
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Pleasantly helpful and efficient staff…
Pleasantly helpful and efficient staff made the click & collect of a large item (roof-box) quick and easy.
6 de julho de 2026
Resposta da GO Outdoors - Hull
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Kylie was very helpful on me buying a…
Kylie was very helpful on me buying a water bottle! Friendly. And then leonie helped me on the till...great customer service on a hot Sunday afternoon!
12 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Hull
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
We were served this afternoon by…
We were served this afternoon by Carrie. She was lovely to talk to and helped me find my membership through the system as I’d forgotten my card. Thank you for your service Carrie! X
11 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Hull
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Great discounts
Great discounts! Carrie at the desk was very helpful!
11 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Hull
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Served by Carrie
Served by Carrie. Swapped a t-shirt over, really easy even though I didn’t have my receipt as it was all logged on my Go Outdoors membership card. Thank you ☺️
11 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Hull
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Eve was really professional and…
Eve was really professional and extremely helpful. Thank you Eve
11 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Hull
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Service was great and Lewis helped us…
Service was great and Lewis helped us with everything we needed.
11 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Hull
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
The customer service guy on the other…
The customer service guy on the other end of the phone was very lovely and helpful In getting me a refund for an order that didn't arrive on time for me. He made my experience very easy and stress free and put me at ease considering I was very nervous and stressed about calling about the situation. He is a real asset to your company.
11 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Hull
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Was served today by Sally
Was served today by Sally, an absolute breath of fresh air, sorted me out with some maggots for fishing and we were exchanging stories about how she used to go fishing herself in times past!
Really nice for a member of staff at any shop to have time to chat to the customer!
Brightened up my day.
10 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Hull
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Thank you so much Jack
Thank you so much Jack! Sorted me out with a tent pole I was missing, he was able to find me the exact size pole I was missing from his spare parts box and gave it to me for free! Made my week, thanks again :)
9 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Hull
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Great customer service
Eve on the shoe section was really helpful and good customer service
7 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Hull
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
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