I have been to Ilkley store at least 10 times over recent years. Previous visits I have had positive experiences with staff but today the young lad working upstairs really stood out for his natural, p... Ver mais
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Leia as opiniões dos outros
A clean well organised store with great products and prices to suit all pockets. I really wanted to write this review as Freddie at the Ilkley store helped my adult son and me when we were looking... Ver mais
A empresa respondeu
Love Go Outdoors been buying from there for every camping trip since kids were smaller. New air tent is great and me and husband are still married after putting it up! Problems with order sorted by g... Ver mais
A empresa respondeu
Really nice shopping experience, great range of products for a smaller store great prices and very friendly and helpful staff. We popped in whilst on a short break to pick up some camping essentials,... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para acampamento
- também em
- Clube de escalada
- Loja de artigos de corrida
- Loja de bicicletas
- Loja de roupa desportiva
- Passeios a cavalo
Sobre GO Outdoors - Ilkley (Express)
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contacto
6 Station Road, LS29 8HA, Ilkley, West Yorkshire, Reino Unido
- 01943 660213
4,8
Excelente
312 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Helpful staff…
Both members of staff were really helpful giving advice about walking poles and finding things that I needed.
17 de dezembro de 2025
Opinião espontânea
Resposta da GO Outdoors - Ilkley (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Excellent customer service
Scarlett was very helpful and knowledgeable .
Good range of boots.
27 de novembro de 2025
Opinião espontânea
Resposta da GO Outdoors - Ilkley (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great customer service
Harry (upstairs) was very helpful and nothing was too much trouble.
27 de novembro de 2025
Opinião espontânea
Resposta da GO Outdoors - Ilkley (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Good quality jacket and fantastic…
Good quality jacket and fantastic customer service.
Very helpful sales assistants.
Thanks 👍
22 de novembro de 2025
Opinião espontânea
Resposta da GO Outdoors - Ilkley (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Friendly staff :-)
22 de novembro de 2025
Opinião espontânea
Resposta da GO Outdoors - Ilkley (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Happy polite staff
24 de outubro de 2025
Resposta da GO Outdoors - Ilkley (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Good customer service
Good choice of footwear for a small 'express store'
Assistant was really helpful and knew about walking boots, which is what I went to purchase
23 de outubro de 2025
Resposta da GO Outdoors - Ilkley (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Friendly & Helpful
A quick but positive experience for getting two T-shirts and renewing my discount card. The assistant was very helpful and positive, and did everything very efficiently with no waiting about. I was also advised that the offer is “mix and match”, but I wanted two of the same style T-shirt.
2 de outubro de 2025
Opinião espontânea
Resposta da GO Outdoors - Ilkley (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
A great experience in store thanks to…
A great experience in store thanks to the direct answers to my questions about the clothing and footwear I wanted for particular activities. I was offered alternative options without being pushed towards anything more costly than something that wasn't. The experience was relaxing and I felt I could take my time in making my selections thanks to the patience of Garry, Tia and Ronnie.
20 de setembro de 2025
Opinião espontânea
Resposta da GO Outdoors - Ilkley (Express)
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Harry John and Garry
Harry , John & Garry are all great in this branch very helpful and knowledgeable too thanks lads
Cheers Steve
23 de setembro de 2025
Opinião espontânea
Resposta da GO Outdoors - Ilkley (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
A pleasure to visit
Whenever I visit the Ilkley branch I always find your staff friendly and helpful.
14 de setembro de 2025
Resposta da GO Outdoors - Ilkley (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Friendly informed assistance!
15 de setembro de 2025
Resposta da GO Outdoors - Ilkley (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Staff are excellent and very helpful
Staff are excellent and very helpful. I seen a trailer light board advertised for £12 online but unfortunately I paid for it without checking that it was £22.
6 de setembro de 2025
Opinião espontânea
Resposta da GO Outdoors - Ilkley (Express)
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Good product knowledge and attebtion
8 de setembro de 2025
Opinião espontânea
Resposta da GO Outdoors - Ilkley (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
I regularly shop at this branch
I regularly shop at this branch. Two pairs of shoes bought here went with us on holiday in Switzerland earlier this month. I also wore the trousers I bought on my last visit. Craghoppers over the road was my first port of call for the new pair of trousers. Luckily they didn’t have any. Your team was brilliant. They found the trousers and saved me money. And the trousers didn’t fall down at the airport.!! Great service. Thank you all
29 de julho de 2025
Opinião espontânea
Resposta da GO Outdoors - Ilkley (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Very helpful and friendly staff.
Very helpful and friendly staff.
19 de agosto de 2025
Opinião espontânea
Resposta da GO Outdoors - Ilkley (Express)
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
All staff friendly and helpful.
All staff friendly and helpful.
I wasn't sure about the breathability of a jacket and nice guy with glasses explained to me
Thank you, always find good staff in this shop, its one reason I go to Ilkley.
Thank you 😊
Christine
15 de agosto de 2025
Opinião espontânea
Resposta da GO Outdoors - Ilkley (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
That young man will go far.
There was a member of staff available. I asked of he had any thermos flasks in stock.
He took me to the section, helped me choose the best for my needs and walked back with me and processed the sale.
That was all excellent.
I was feeling quite happy that day and was cracking jokes during the process. To his credit, he matched my mood and joined in.
That young man will go far.
13 de agosto de 2025
Resposta da GO Outdoors - Ilkley (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Great membership prices
Great selection of products well presented. Staff friendly helpful and knowledgeable.
12 de agosto de 2025
Opinião espontânea
Resposta da GO Outdoors - Ilkley (Express)
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Staff were very friendly and helpful…
Staff were very friendly and helpful particularly Kerry and Tia who served and collected all of our order.
1 de agosto de 2025
Opinião espontânea
Resposta da GO Outdoors - Ilkley (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
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