My daughter and I popped in today to pick up a waterproof coat ( overlooked in the panic packing last night!) Happily we found exactly when we needed and in the sale too- who doesn’t love a bargain... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoAcademy Street 3-9, IV1 1JN Inverness, Scotland, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I had a really great experience with Sean Luc. He was extremely helpful and patient when helping me choose the best bag for college. He took the time to understand what I needed and gave me some reall... Ver mais
A empresa respondeu
Served today by Makala who was very helpful, friendly & efficient, she took time to advise me as I was having problems placing an online order. She also located some of the items in store, which reduc... Ver mais
A empresa respondeu
Tremendous shop assistant Very knowledgeable and patient as I suffer with bad hearing, I really appreciated the girls kind and attentive nature. As I was undecided the the lovely girl asked if I wis... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para acampamento
- Loja de roupa desportiva
- Loja de bicicletas
- Clube de escalada
- Passeios a cavalo
- Loja de artigos de corrida
Sobre GO Outdoors - Inverness (Express)
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contacto
Academy Street 3-9, IV1 1JN, Inverness, Scotland, Reino Unido
4,9
Excelente
600 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da GO Outdoors - Inverness (Express)
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Great choice...We received terrific service here ..a…
We received terrific service here ..a quick visit for some new mens walking pants resulted in us leaving with two very nice items. Thank you for your wonderful and friendly service Alison.
23 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Inverness (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Great help by Alison with buying a Nice…
Great help by Alison with buying a Nice hat and binoculars
24 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Amazing experience
Amazing experience! Isla was so friendly and polite. Would definitely recommend!
26 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Excellent helpful personalized customer…
Excellent helpful personalized customer service! Alison was so awesome to deal with! Thank-you.
29 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Excellent service and friendly staff!!
Excellent service and friendly staff, thanks Robert M!!
23 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Great advice today from Robert M
Great advice today from Robert M ! Staff is very helpful and kind, I fully recommend this store !
26 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Inverness (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Quality Customer Experience
Great care and customer service from Makayla today. She was helpful and encouraging, suggesting ideas and alternatives. Nothing was too much trouble. I thanked her personally, but was keen to leave a good review here too. The till server was very courteous and kind too. An American guy, I didn’t get his name
25 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Shopping for some outdoor gear
Went in to buy some equipment today - Isla and Malala could not have been more friendly or helpful. From start to finish our whole shopping experience was excellent because these two great ladies not only helped with sound advice, but were friendly and very cheerful - They need a pay rise
25 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Highly recommend this place!
Highly recommend this place!! Staff were so lovely and knowledgeable, made us feel really comfortable and appreciated, will definitely be going back!
24 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Service was PERFECT
Service was PERFECT, I was served by Sammy and she really did her best to help me find what I need, which isn't easy to be honest judging by my size.
So, I've bought great things, prices were great, and service the best.
All recommendations!
23 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Alison and Robert were great during my…
Alison and Robert were great during my visit to Inverness today. It was much appreciated.
I had some issues with my Go Outdoor membership card and they took the time to make sure everything was back up and running in no time.
22 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
I was served by Robert M at the…
I was served by Robert M at the Inverness branch. He was very welcoming, helpful and patient and looked hard to find what I was looking for. He was also very kind helping me to check the product was exactly right before my purchase. His cheerful attitude was much appreciated. Thank you Robert. PS The Berghaus Goretex, inner zipped pocket is great! Just hidden well.
22 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Alison was excellent and fast
Excellent and fast service today. Was served by Alison who was smiley and super helpful, I bought more than initially intended :D. Alison, you're a great asset to this company!
22 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Excellent service but store layout poor.
Service was excellent but I was disappointed about the layout of the store. I was looking for a waterproof jacket, but instead of finding them grouped together to better compare like with like, each stand held a mixture of items (eg trousers, jackets, fleeces). The jacket I eventually bought was hung on the wall, barely visible and hard to reach behind a different item
21 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Very easy and very knowledgeable staff
Very easy and very knowledgeable staff, Calum was great!
17 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Alison was very attentive
Alison was very attentive, patient and helpful.
17 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Thank you Jean-Luc for your patience…
Thank you Jean-Luc for your patience and help with both my lovely new boots and finding my membership details!
17 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.