My daughter and I popped in today to pick up a waterproof coat ( overlooked in the panic packing last night!) Happily we found exactly when we needed and in the sale too- who doesn’t love a bargain... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoAcademy Street 3-9, IV1 1JN Inverness, Scotland, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
I had a really great experience with Sean Luc. He was extremely helpful and patient when helping me choose the best bag for college. He took the time to understand what I needed and gave me some reall... Ver mais
A empresa respondeu
Served today by Makala who was very helpful, friendly & efficient, she took time to advise me as I was having problems placing an online order. She also located some of the items in store, which reduc... Ver mais
A empresa respondeu
Tremendous shop assistant Very knowledgeable and patient as I suffer with bad hearing, I really appreciated the girls kind and attentive nature. As I was undecided the the lovely girl asked if I wis... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para acampamento
- Loja de roupa desportiva
- Loja de bicicletas
- Clube de escalada
- Passeios a cavalo
- Loja de artigos de corrida
Sobre GO Outdoors - Inverness (Express)
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contacto
Academy Street 3-9, IV1 1JN, Inverness, Scotland, Reino Unido
4,9
Excelente
600 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent customer service
Excellent customer service
I visit store regularly and always find the staff helpful and knowledgeable about their products. Alison was a great help last Thursday when I was in looking for a backpack .
7 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Arrived at shop and was welcomed and…
Arrived at shop and was welcomed and assisted by a lovely girl called Isla who guided me to buying new walking shoes and socks I would say she is a great assist to your company
9 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Alison and another assistant were most…
Alison and another assistant were most helpful with a warm and friendly manner. I would certainly shop there again.
8 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
The staff at this store is fantastic!
The staff at this store is fantastic. I was looking for something to take with me on my travels, and had excellent support from Robert M. who made everything go smoothly. Would highly recommend this location to anyone.
5 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Robert M 10/10
Robert M was super helpful in store. He helped me find a pair of hiking shoes that would work best for me as well as keeping within my price range. Great service. Also gave me recommendations for some places to stop at on my trip.
3 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Great customer service
We were lucky enough to be served by Robert today . He attended to our son and helped him find walking shoes and a waterproof jacket . He was patient , listened to what we needed and had great knowledge of the products .
13 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Great service.
Great service.
Alison looked after us very well.
Thank you
7 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Alison was exceptionally helpful and…
Alison was exceptionally helpful and her friendliness really cheered me up so thank you.
7 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
The staff were fantastic
The staff were fantastic, helpful and friendly especially Robert M and Isla who were so helpful in finding me some comfortable shoes for travelling Europe!
6 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Great staff
Alison was tremendous approachable, friendly and knowledgeable. Thanks for your help whittling down our options and taking the time to listen to us.
6 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Staff were great always happy to help…
Staff were great always happy to help you always worth a visit .
6 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Great customer service
Robert was very helpful and friendly, top customer service!! Thanks Robert :))
6 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Inverness (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
We visited the Inverness store today…
We visited the Inverness store today and my partner brought a pair of walking trousers ready for his “3 peaks” venture, we aren’t from around the area and at first couldn’t find the fitting rooms, however a lovely lady helped us with what we needed and then once at the till I mentioned that I had just signed up online for a membership with Go Outdoors, Alison was fab and explained the process of the membership and even let me know that in future it is better to get a membership in store as online process takes upto 3 weeks, we are overly satisfied with the service we received and would shop here again. Can’t fault the place or the staff especially Alison who was a pleasure to be served by. Thanks all☺️.
5 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Thank you Alison in Inverness Expresd
Alison was incredibly helpful and showed a high level of professionalism and care
4 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Very helpful staff and amazing value
Fabulous customer service from Makayla at the Inverness city centre store today. Went out of her way to find the right item for my son. Prices were amazing. We ended up buying one in the next size up too!
4 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Always 5 star in go outdoors
Always 5 star in go outdoors! Alison was a great help!
4 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
I was served by Alison today who went…
I was served by Alison today who went above and beyond. Helped me find everything I needed for my cycling trip, even told me the neighbouring shops that sold the items Go Outdoors didn’t!
4 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Had a really great experience getting…
Had a really great experience getting some booties for paddle boarding. Robert was so helpful and made the experience really nice and easy.
3 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Inverness (Express)
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
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