I had a really great experience with Sean Luc. He was extremely helpful and patient when helping me choose the best bag for college. He took the time to understand what I needed and gave me some reall... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoAcademy Street 3-9, IV1 1JN Inverness, Scotland, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Served today by Makala who was very helpful, friendly & efficient, she took time to advise me as I was having problems placing an online order. She also located some of the items in store, which reduc... Ver mais
A empresa respondeu
Tremendous shop assistant Very knowledgeable and patient as I suffer with bad hearing, I really appreciated the girls kind and attentive nature. As I was undecided the the lovely girl asked if I wis... Ver mais
A empresa respondeu
I needed a new pair of hiking shoes and Alison was great at directing me to the various options. She was really patient while I tried a few different ones until I found just the right fit. She was gre... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para acampamento
- Loja de roupa desportiva
- Loja de bicicletas
- Clube de escalada
- Passeios a cavalo
- Loja de artigos de corrida
Sobre GO Outdoors - Inverness (Express)
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contacto
Academy Street 3-9, IV1 1JN, Inverness, Scotland, Reino Unido
4,9
Excelente
594 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Makala was very helpful and so nice
Makala was very helpful and so nice. Helped with the right purchase and couldn't help enough.
14 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Return and refund well handled
Chris was the first person I met and he handled the return and refund of my faulty Salomon shoes in a very kind, friendly and professional way. He also offered advice on a further purchase I was making.
6 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Alison provided great service in May…
Alison provided great service in May 2026. She assisted me with buying very specific work boots and assisted me in signing up with a membership. Great service 👏
10 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
The man was very nice and helpful 10/10
10 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Merci Alison du magasin à Inverness…
Merci Alison du magasin à Inverness pour ses conseils lors de l’achat de Dry Robe pour mon mari et moi ce matin. Nous allons faire des envieux en France car ce produit n’existe pas à ma connaissance.
9 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Great service, Academy St, Inverness
Went into the store on Academy Street, inverness. I needed a pair of sunglasses which I'd chosen. Isla at the checkout was friendly and welcoming and pointed out if I became a Club Member for £5 I would get the glasses half price. She was very nice, polite and helpful so I took the offer. Very happy.
Isla was the one who helped me but Chris and Harry where very friendly and welcoming too. Will definitely shop there again and recommend them. Plus I'll save more money with my club membership.
9 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
I was assisted by Robert, who was very helpful and knowledgable in helping with my selection of footwear
Friendly helpful service
8 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Inverness (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Good service and well stocked
Very efficient, helpful service. Thank you Isla 🙏
27 de junho de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Friendly and helpful
Even though I was in a big hurry, the lovely friendly person working at the store helped me very well and made sure I found well fitting hiking shoes in a very limited amount of time. Thank you!
7 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Very helpful
5 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Staff friendly and hassle free…
Staff friendly and hassle free shopping, Excellent customer service from Isla.
I will definitely be back now I’m a Club member.
Thank you.
4 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Very helpful staff (served by Harry)
Very helpful staff (served by Harry). Purchased new walking shoes, & he also adjusted the shoe (stretched the toe box area) to make it fit better, as it was a bit tight on one foot & the next size up was too big. I worked in the same trade years ago & he did everything I would have expected.
3 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Jean Luc and Allison were very helpful…
Jean Luc and Allison were very helpful and lovely
3 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Good advices to select a relevant…
Good advices to select a relevant jacket, and pleasant staff, thanks !
2 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Robert M was very helpful when I was in…
Robert M was very helpful when I was in a rush. thank you
28 de junho de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
first class service and help
first class service and help - served by Sean - 5 stars !
21 de junho de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Great selection of outdoor jackets and…
Great selection of outdoor jackets and hiking boots. I was visiting from out of the country and in need of a jacket. Makala helped me with sizes save quite a bit of money suggesting I join the membership, great customer service!!
1 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Came in earlier and Holly was very kind…
Came in earlier and Holly was very kind and welcoming
27 de junho de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Go Outdoors Customer Care Team
Helpful staff
The young lady with blonde hair who served us, sorry didn't get her name was very knowledgeable and helpful. Fantastic customer service.
27 de junho de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
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