My daughter and I popped in today to pick up a waterproof coat ( overlooked in the panic packing last night!) Happily we found exactly when we needed and in the sale too- who doesn’t love a bargain... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoAcademy Street 3-9, IV1 1JN Inverness, Scotland, GB
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Leia as opiniões dos outros
I had a really great experience with Sean Luc. He was extremely helpful and patient when helping me choose the best bag for college. He took the time to understand what I needed and gave me some reall... Ver mais
A empresa respondeu
Served today by Makala who was very helpful, friendly & efficient, she took time to advise me as I was having problems placing an online order. She also located some of the items in store, which reduc... Ver mais
A empresa respondeu
Tremendous shop assistant Very knowledgeable and patient as I suffer with bad hearing, I really appreciated the girls kind and attentive nature. As I was undecided the the lovely girl asked if I wis... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para acampamento
- Loja de roupa desportiva
- Loja de bicicletas
- Clube de escalada
- Passeios a cavalo
- Loja de artigos de corrida
Sobre GO Outdoors - Inverness (Express)
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contacto
Academy Street 3-9, IV1 1JN, Inverness, Scotland, Reino Unido
4,9
Excelente
600 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Thank you to Isla and Alison today at…
Thank you to Isla and Alison today at Inverness Go Outdoors for great and friendly Highland service when we bought hiking shoes and a jacket.
25 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great customer service
I had just started a long trip and my sleeping mat had failed on me, nipped into the Inverness store, Harry saw it was a problem with the valve and sorted me out an exchange, amazing service, super helpful! Cheers again, stress free for the rest of the trip
23 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Inverness (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Looking to purchase a pair of hill…
Looking to purchase a pair of hill walking boots, was served by Harry who was very helpful and knowledgeable about the type of boot that would suit my requirements. Delighted with my purchase, would recommend this store.
23 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Very helpful staff
Very helpful staff. Makala was friendly, helpful & efficient. We rejoined & accessed members prices. I got what I went for & my husband got some shorts. A successful shop all round. Thank you
22 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Inverness (Express)
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Service with a smile
Service with a smile. Really friendly and a treat for the dog too! Thanks Robert M.
19 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
We were looked after by Robert M
We were looked after by Robert M - he was brilliant with a great sense of humour - so glad we found the shop on a very quick stop in Inverness.
19 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Rab Hoodie
Robert made sure the price was right for the good quality Rab Hoodie. Good service friendly staff.
16 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
In today to buy a jacket and staff as…
In today to buy a jacket and staff as always very polite , helpful ,knowledgeable on what they sell .
Served by Robert who couldn’t have been more helpful.
16 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Great service
Robert and Holly really helpful with finding me the best walking boots.
Robert is very knowledgeable in his field of work
16 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great service from Robert M (Thank…
Great service from Robert M (Thank you). Got what we needed for a colder camp than expected .
16 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Really great staff
I walked in spoke to makala, within moments I had the jacket I was looking for. Straight to the till where Isla helped me close the sale. It was excellent customer service from start to finish. Really chatty, happy to help staff. Thank you. I will be back.
14 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Assisted cheerfully and effectively by…
Assisted cheerfully and effectively by Robert and Jean-Luc without "sales pressure"
So, manage to purchased what I needed.
13 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Alison has done a great job
Alison has done a great job. She was able to answer all questions. I found a pair of hiking trousers.
13 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Go Outdoors (Inverness - Express) - Product & Customer Service.
Go Outdoors - Inverness (Express) is in a great location in the town center. Easily accessible.
I purchased a pair of Merrell Mens Moab 3 Walking Shoes - Pecan color. 29-04-2026.
These are nearly identical to the Merrel shoes that I have had for many years. They are very comfortable, very robust with great soles.
Jean-Luc was patient and helpful as I wanted to try on other sizes and alternative versions of the Moab 3 Shoes.
29 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Friendly staff
Friendly staff. Helped me to find the item I was looking for. Alison on till explained about an offer I could have (related to my purchase) . Chatty and helpful.
12 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Robert M looked after us extremely well…
Robert M looked after us extremely well and was very informative, excellent customer service & professional advice and support 5☀️☀️☀️☀️☀️
13 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Malala was excellent!
Malala was excellent!! So very helpful and knowledgeable!
10 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Alison was very helpful and kind to us
Alison was very helpful and kind to us. She helped my elderly mother find a warm jacket! 10/10
11 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Inverness (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
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