Called in at Go Outdoors Keswick whilst on holiday to look for some new walking gear for my wife and son this lunchtime . The staff were fantastic and helpful Scott, Sienna and Chloe upstairs on foot... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoMain Street 53, CA12 5DS Keswick, England, GB
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Leia as opiniões dos outros
Despite it being wet, really busy and being your only sales assistant upstairs Sienna took the time to assist us in finding the most appropriate walking shoe for our 6 year old. We had no socks due to... Ver mais
A empresa respondeu
Scott made the experience AWESOME 🤩 THANK YOU The selection of products provided us with something we’d been looking for a while and Scott made the process a lot easier especially when I couldn’t fi... Ver mais
A empresa respondeu
I'd like to praise Sarah. I dropped in to the Keswick shop because I've been looking at back packs for a trip to Nepal but I didn't want anything enormous/ top loading as I'm probably going to take a... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para acampamento
- Loja de roupa desportiva
- Loja de bicicletas
- Clube de escalada
- Passeios a cavalo
- Loja de artigos de corrida
Sobre GO Outdoors - Keswick (Express)
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contacto
Main Street 53, CA12 5DS, Keswick, England, Reino Unido
4,8
Excelente
164 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Sarah at the Keswick store was very…
Sarah at the Keswick store was very friendly and helpful
2 de setembro de 2026
Opinião espontânea
Resposta da GO Outdoors - Keswick (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Very friendly staff and Sarah was a…
Very friendly staff and Sarah was a great help overall excellent service and great value for money.
2 de setembro de 2026
Opinião espontânea
Resposta da GO Outdoors - Keswick (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Called in at Go Outdoors Keswick whilst…
Called in at Go Outdoors Keswick whilst on holiday to look for some new walking gear for my wife and son this lunchtime . The staff were fantastic and helpful Scott, Sienna and Chloe upstairs on footwear despite the shop being busy on Bank Holiday Sunday. Our son Nathaniel is autistic and they were so lovely and patient with him and we managed to find what we needed top marks and service all round thankyou!
30 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Keswick (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Brilliant service
Brilliant service, advice and quality.
Thank you to Sarah who served us.
27 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Keswick (Express)
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Scott made the experience AWESOME 🤩…
Scott made the experience AWESOME 🤩 THANK YOU
The selection of products provided us with something we’d been looking for a while and Scott made the process a lot easier especially when I couldn’t find my membership details.
25 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Keswick (Express)
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Thanks to Kelly and the team for…
Thanks to Kelly and the team for helping us and doing a great job, going the extra mile. Great customer service
27 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Keswick (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Walking boots
We came into the store today looking for some walking boots. Sienna was very helpful with helping us find some. We are very happy with our purchases.
19 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Keswick (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Sarah is the best most kind hearted…
Sarah is the best most kind hearted soul In any shop I’ve ever been to in my 16 years on earth. She is very funny happy and jolly and has great communication with customers . Definetely take a visit to Keswick go outdoors when visiting .
12 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Keswick (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Happy Customer
Kelly provided fantastic knowledge and service today - I am very grateful for her kindness and expertise.
6 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Keswick (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Amazing Service
Despite it being wet, really busy and being your only sales assistant upstairs Sienna took the time to assist us in finding the most appropriate walking shoe for our 6 year old. We had no socks due to a leaking shoe discovered up on the fells and she provided some which made our son's day.
5 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Keswick (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Great customer experience
Great customer experience, asked Sarah for advice and she was very friendly and helpful, thank you!
30 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Keswick (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Was given advice on a broken bag!
Customer service Was amazing. Went in with a broken bag and was given more then enough help and advice by Sarah who was very kind and helpful.
30 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Keswick (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Scott served us …
Scott served us …. terrific and helpful chap. Credit to your store 👍🏼
29 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Keswick (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
I'd like to praise Sarah in Go Outdoors, Keswick.
I'd like to praise Sarah. I dropped in to the Keswick shop because I've been looking at back packs for a trip to Nepal but I didn't want anything enormous/ top loading as I'm probably going to take a suitcase as well. I found a back pack that I thought would be perfect. Sarah let me try it on, explained the best order to fasten the straps, showed me how it worked because it's 2 back packs zipped together and put a fairly heavy tent in it so I could feel what it was like with some weight in it. This may be a standard outdoor equipment experience but to me it was exactly what I needed at a level I could understand.
22 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Keswick (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Sarah was so lovely today helping me…
Sarah was so lovely today helping me with my tent and set up for my first wild camping session tonight! Brilliant customer service with a smile, thank you Sarah!
18 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Keswick (Express)
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Great product and a very good price
Great product and a very good price. The sales assistant also asked if I had caravan and motorhome club membership which gave me a further discount, so I am extremely pleased with the service
10 de julho de 2026
Resposta da GO Outdoors - Keswick (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Keswick (Express)
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Sarah was excellent
Sarah was excellent, super friendly and welcoming!
16 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Keswick (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
great experience
Sienna made a huge effort to fulfill all our wishes. Thank you so much! Very happy with the shopping experience and got a wonderful pair of boots out of it. 😁
15 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Keswick (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Sienna was so helpful and we both found…
Sienna was so helpful and we both found really nice hiking shoes!
15 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Keswick (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
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