Sarah served myself and my husband with the purchase of walking boots. While also serving two other separate customers with their purchases. Even though Sarah had no other assistants at all to help, s... Ver mais
Localização
Alterar localizaçãoMain Street 53, CA12 5DS Keswick, England, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Kelly and Isaac were very helpful with an exchange of Merrell walking shoes that were faulty. Their excellent service justified my experience of always using this store for my outdoor needs. Thank you... Ver mais
A empresa respondeu
Called in at Go Outdoors Keswick whilst on holiday to look for some new walking gear for my wife and son this lunchtime . The staff were fantastic and helpful Scott, Sienna and Chloe upstairs on foot... Ver mais
A empresa respondeu
Despite it being wet, really busy and being your only sales assistant upstairs Sienna took the time to assist us in finding the most appropriate walking shoe for our 6 year old. We had no socks due to... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para acampamento
- Loja de roupa desportiva
- Loja de bicicletas
- Clube de escalada
- Passeios a cavalo
- Loja de artigos de corrida
Sobre GO Outdoors - Keswick (Express)
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contacto
Main Street 53, CA12 5DS, Keswick, England, Reino Unido
4,8
Excelente
167 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great product and a very good price
Great product and a very good price. The sales assistant also asked if I had caravan and motorhome club membership which gave me a further discount, so I am extremely pleased with the service
10 de julho de 2026
Resposta da GO Outdoors - Keswick (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Keswick (Express)
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Sarah was excellent
Sarah was excellent, super friendly and welcoming!
16 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Keswick (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
great experience
Sienna made a huge effort to fulfill all our wishes. Thank you so much! Very happy with the shopping experience and got a wonderful pair of boots out of it. 😁
15 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Keswick (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Sienna was so helpful and we both found…
Sienna was so helpful and we both found really nice hiking shoes!
15 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Keswick (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Sarah and Sienna were knowledgeable
Sarah and Sienna were knowledgeable, helpful and accommodating. I was happy with their advice & recommendations
15 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Keswick (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Everything went very well and item was…
Everything went very well and item was well packaged when I picked the parcel up at my pick up point
2 de julho de 2026
Resposta da GO Outdoors - Keswick (Express)
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Go Outdoors Customer Care Team
Great customer service from friendly…
Great customer service from friendly helpful staff
6 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Keswick (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great store layout and choice of great…
Great store layout and choice of great brands both in clothes and footwear. We were served by Sarah who couldn’t have been more friendly and chatty, as well as sharing how we could save more money on the goods we were buying. Will definitely return the next time we are in Keswick,
4 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Keswick (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Pricing confusion!!
Bought some sunglasses advertised at both £30/£15 but to buy them at £15, I would have to sign up to the membership club that costs £5 for 12-months - so not impressed with the pricing in-store, really skating around the edge of the consumer rights act.
4 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Keswick (Express)
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Really attentive and helpful staff…
Really attentive and helpful staff without being creepily over the top.
Specifically helped by Scott who found me an additional discount with Camping and Caravaning Club that I didn’t know about. Thank you Scott, I am very happy with my purchase of a summer, lightweight Colombia waterproof coat.
1 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Keswick (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
I found the staff were a great help
I found the staff were a great help, service really great highly recommended
21 de junho de 2026
Resposta da GO Outdoors - Keswick (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Scott was really helpful and friendly
Scott was really helpful and friendly - thank you!!
16 de junho de 2026
Opinião espontânea
Resposta da GO Outdoors - Keswick (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Really friendly staff
Really friendly staff, wide selection of hiking equipment and Scott was really helpful renewing my go outdoors card
21 de junho de 2026
Opinião espontânea
Resposta da GO Outdoors - Keswick (Express)
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Really helpful staff
Really helpful staff. Thank you Kelly and Scott
25 de junho de 2026
Opinião espontânea
Resposta da GO Outdoors - Keswick (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Scott @ GoOutdoors Keswick
Scott served us on the till. He was really informative and knowledgeable about the product. He also noticed our GoOutdoors discount card was damaged, he issued another one and deleted a duplicate account on there system. He was very pleasant.
22 de junho de 2026
Opinião espontânea
Resposta da GO Outdoors - Keswick (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Sarah & Kelly
Sarah & Kelly. Thank you Ladies. The 20 minutes I spent in the store(Keswick), trying to purchase a walking jacket for my Sister. Informative, helpful, kind, courteous. Did make the purchase. Helpful and kind. You both made the shopping experience a enjoyable time. Thank you and Kudos xx
20 de junho de 2026
Opinião espontânea
Resposta da GO Outdoors - Keswick (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Scott was extremely helpful and I…
Scott was extremely helpful and I really appreciated his advice.
15 de junho de 2026
Opinião espontânea
Resposta da GO Outdoors - Keswick (Express)
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Lovely friendly experience!
We were helped by Scott, he was so lovely and friendly, making jokes with us! He helped find something we thought was out of stock and helped with getting my boyfriend a new go outdoors card with his old one not working! He also informed us about student discounts making our visit really enjoyable!
18 de junho de 2026
Opinião espontânea
Resposta da GO Outdoors - Keswick (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Scott was incredibly welcoming
Scott was incredibly friendly, funny and welcoming, helped us out with a new tent that broke when we were setting it up, he was always smiling and happy to help whenever he saw us
5 de junho de 2026
Opinião espontânea
Resposta da GO Outdoors - Keswick (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
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