GO Outdoors - Lancaster (Express) Opiniões 

Nipped into the Lancaster branch today having forgotten to bring my walking trainers away with me. We were served by Henry, excellent service, good advice and brilliant product knowledge. As well as the obvious good value. Left with a cracking pair of Merrell shoes. Thanks Henry.

thank you Simon & Henry, very friendly and knowledgeable

Visited Go Outdoors for the first time today and had a great sales experience with Simon who guided me expertly through the product choices. Would highly recommend and would definitely visit again.

Chris was very helpful and thoughtful. Great service.

I use Go outdoor products and always happy.
However this purchase, the purchase being fine. I had to chase up the order delivery and had it been delivered to the store.
I received an email that the order was being delivered to my local store and would receive an email or text to say it had been delivered. This, didn’t happen. Go outdoors are not cheap products. The least the company could do is notify customers more often as to how the order is progressing, where it is currently at, or at least notify the customer it has arrived at its destination as originally said.

The staff, Simon, Henry & Lewis were very helpful and informative about Go Outdoors membership and the stock held in the shop. They're friendly and approachable too!

Both Simon and Henry were extremely helpful in helping me purchase and find the correct mountaineering boot for me, they both were very polite and sociable while being extremely knowledgeable and helpful regarding the product and its options as well giving me options for if the boot wasn’t right

All staff are very helpful and friendly. Went in to get some trousers and walking boots, Simon gave great advice and helped lots, made shopping as someone who doesn’t know much about outdoor wear much easier!

Came in the store yesterday for help with my ripped and broken tent, staff were really helpful in explaining what I need to fix the rip. Also advised about what pole they believed I would need to purchase to fix the lean on my tent. All were friendly and happy to have a conversation. Thank you Lewis, Simon and Chris.

Been in today and spoke to both Lewis and Simon. They were both really helpful and helped me choose the perfect jacket. Wish everywhere had customer service as good as this. You can really tell they care about what they do.

Great staff, Chris was very helpful. They keep you aware of best deals. Shops very well equipped.

Simon gave us expert advice on what hiking boots to get, and took his time to answer our questions, and great care to make sure they were the right fit. Great selection of high quality gear, and fantastic service!

Great retail experience at Lancaster, New Street Branch,due to Simon who was beyond helpful,interesting and product knowledge.What a refreshing change to have someone who was an all round retail guy,who delivered an excellent service to punter.We will be back,Sean and Chrissie

Chris was very helpful, and knew exactly what i was looking for

Great customer service from Simon! He was very knowledgeable about the boots I was buying and gave great advice, ended up with a very good pair after trying on a few.

As a newbie to walking i spoke to Simon for advice on my first pair of boots. His friendly approach and knowledge he gave to me was excellent. I've left 100% happy with the purchase I've made based on the information given. I will definitely be returning to this store for future purchases. Thank you!

Super experience at this store. Simon was very knowledge about footwear/boots and got me sorted easily with a great pair of waking boots. Store is in great location and full of really good products at great prices.

Excellent store! I was very satisfied with the service and overall experience. The atmosphere is pleasant, and everything is well organized and easy to navigate.
Special thanks to Simon and Paul — they were very friendly, attentive, and truly helped me with my choice. Thanks to them, everything went quickly and smoothly. I will definitely come back again and recommend this store to others!

10/10 service from Simon, spent over an hour with me making sure I had the right fit for the boots I was buying. Super pleased, would recommend 👍