Bought some boots and other camping equipment. Shelagh was very helpful with the boot options and was able to provide me with her own personal experience in a couple of the boot choices. Very helpful... Ver mais
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Leia as opiniões dos outros
I went into go outdoors because I needed sturdy footwear for hiking and I wasn’t too sure what to get. The team at go outdoors were super knowledgeable! They allowed me to walk around wearing the boot... Ver mais
A empresa respondeu
This is a difficult one to grade as the Leek store were absolutely spot on. Jenny was above and beyond helpful. However, Jenny and I discovered that other stores do not take data protection seriousl... Ver mais
Great product range. Opted for collect from local shop on this occasion... a bit slower than expected but ok in the end. Please enclose a vat receipt with these purchases in future or modify the websi... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para acampamento
- Loja de roupa desportiva
- Loja de bicicletas
- Clube de escalada
- Passeios a cavalo
- Loja de artigos de corrida
Sobre GO Outdoors - Leek (Express)
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contacto
34 Derby Street, ST13 5AB, Leek, Staffordshire, Reino Unido
- 01538 712731
4,8
Excelente
241 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Bought some boots and other camping…
Bought some boots and other camping equipment. Shelagh was very helpful with the boot options and was able to provide me with her own personal experience in a couple of the boot choices. Very helpful staff and not just there to serve customers. A great shop
30 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Leek (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Leek (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Good value rucksacks.
I make education bags up for a charity and regularly buy rucksacks. The lovely staff at Leek are so kind and give an extra discount. Thank you so much. The rucksacks are just the job.
12 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Leek (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Excellent Service
Easy to order, delivery deade on time and staff very helpful could not be better .
30 de julho de 2026
Resposta da GO Outdoors - Leek (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Well done to Steph
Well done to Steph, friendly, cheerful & efficient, sorted out my husband's new boots without any problems.
29 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Leek (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Knowledgeable & helpful
Extremely knowledgeable & helpful service from Rory who explained the pros and cons of the various walking boots to assist me in my fitting and selection.
30 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Leek (Express)
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Very impressed with my experience
I went into go outdoors because I needed sturdy footwear for hiking and I wasn’t too sure what to get. The team at go outdoors were super knowledgeable! They allowed me to walk around wearing the boots to ensure comfort, and they took time to make sure I was happy with my purchase. I was served by Jenny, which she was very helpful and understanding, and she also explained the pros and cons for the boots in different weather conditions which I very much appreciated as it helped me massively. Overall I was very impressed with my experience in go outdoors- leek and would recommend!!
27 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Leek (Express)
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Very helpful
I went into the shop and brought some footwear. I was served by Jenny- very knowledgeable and very helpful. Would recommend
27 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Leek (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Went in for a new camping chair for the…
Went in for a new camping chair for the van and some cotton walking socks … left with a camping chair and 2 pairs of walking socks !!!
Rory was extremely patient and erected the chair he was knowledgeable on all those available and helped me make a perfect decision ☺️
13 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Leek (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Steph and Sue
Steph and Sue. Struggling with finding right foot wear, and they were brilliant. Product Ive got them home and wearing them for the first time...
7 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Leek (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Great shopping experience
Steph was a great help when choosing my new walking boots and shoes 👍🏼. Nothing was too much trouble and I never felt rushed or pressured. Great shopping experience 😊.
19 de junho de 2026
Opinião espontânea
Resposta da GO Outdoors - Leek (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Leek (Express)
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Helpful staff
Jenny yesterday, and indeed all of the staff on each of my visits, at Go Outdoors in Leek have always been very helpful.
20 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Leek (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Lovely little store
Jenny served me with a friendly and polite manner which I really appreciate.
11 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Leek (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Excellent service from Shelagh
Excellent service from Shelagh, nothing too much trouble. Thank you.
9 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Leek (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Really good service
Really good service. Offered friendly professional advice, good guidance in choosing the correct product. Smooth and efficient service. The store was clean and tidy and well played out. Thank You.
8 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Leek (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Very helpful assistant Sheila
Very helpful assistant Sheila. The only disappointment was there wasn’t much choice in full zip fleeces for my husband.
6 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Leek (Express)
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Excellent service and advice
Excellent service and advice. I bought exactly what I needed at a good price because of my GO OUTDOORS bonus card.
2 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Leek (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Good knowledge of staff and politeness
19 de fevereiro de 2026
Resposta da GO Outdoors - Leek (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
I received excellent service this…
I received excellent service this morning from Rachel, in the leek branch. My walking poles were in a bit of a state after altering them for a friend to use and she managed to put them right for me. Shout out to Rachel who went above and beyond with helping to fix my poles.
Thank you
J magee
25 de fevereiro de 2026
Opinião espontânea
Resposta da GO Outdoors - Leek (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Go Outdoors Customer Care Team
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