Bought a pair of black Craghopper lightweights, a new product because they were lined so warmer for winter wear. Helpful, polite sales assistant showed me to a cubicle to try them on. Good fit so I bo... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
I’ve been building up my long distance camping gear set, and Steph & Jenny have been a fantastic help in advising me on kit, giving me feedback from other buyers and getting the most out of my purchas... Ver mais
A empresa respondeu
This is a difficult one to grade as the Leek store were absolutely spot on. Jenny was above and beyond helpful. However, Jenny and I discovered that other stores do not take data protection seriousl... Ver mais
Rory, Steph and Katie were brilliant. They offered me nonsense advice and step by step instruction on how to wash my walking jacket with the Nikwax i had purchased. Many thanks, folks - just what i ne... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para acampamento
- também em
- Clube de escalada
- Loja de artigos de corrida
- Loja de bicicletas
- Loja de roupa desportiva
- Passeios a cavalo
Sobre GO Outdoors - Leek (Express)
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contacto
34 Derby Street, ST13 5AB, Leek, Staffordshire, Reino Unido
- 01538 712731
4,9
Excelente
254 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Steph and Sue
Steph and Sue. Struggling with finding right foot wear, and they were brilliant. Product Ive got them home and wearing them for the first time...
7 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Leek (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Great shopping experience
Steph was a great help when choosing my new walking boots and shoes 👍🏼. Nothing was too much trouble and I never felt rushed or pressured. Great shopping experience 😊.
19 de junho de 2026
Opinião espontânea
Resposta da GO Outdoors - Leek (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Leek (Express)
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Helpful staff
Jenny yesterday, and indeed all of the staff on each of my visits, at Go Outdoors in Leek have always been very helpful.
20 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Leek (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Lovely little store
Jenny served me with a friendly and polite manner which I really appreciate.
11 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Leek (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Excellent service from Shelagh
Excellent service from Shelagh, nothing too much trouble. Thank you.
9 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Leek (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Really good service
Really good service. Offered friendly professional advice, good guidance in choosing the correct product. Smooth and efficient service. The store was clean and tidy and well played out. Thank You.
8 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Leek (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Very helpful assistant Sheila
Very helpful assistant Sheila. The only disappointment was there wasn’t much choice in full zip fleeces for my husband.
6 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Leek (Express)
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Excellent service and advice
Excellent service and advice. I bought exactly what I needed at a good price because of my GO OUTDOORS bonus card.
2 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Leek (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Good knowledge of staff and politeness
19 de fevereiro de 2026
Resposta da GO Outdoors - Leek (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
I received excellent service this…
I received excellent service this morning from Rachel, in the leek branch. My walking poles were in a bit of a state after altering them for a friend to use and she managed to put them right for me. Shout out to Rachel who went above and beyond with helping to fix my poles.
Thank you
J magee
25 de fevereiro de 2026
Opinião espontânea
Resposta da GO Outdoors - Leek (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Go Outdoors Customer Care Team
Great range of products and the…
Great range of products and the membership deals are unbelievable in some cases - well worth it.
16 de fevereiro de 2026
Resposta da GO Outdoors - Leek (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Great value & friendly professional…
Great value & friendly professional service by Sue at the Leek store. I purchased a coat,fleece, hiking socks & two t-shirts. I live in Leek & it's so nice to walk up the road rather than travel to Stoke on Trent.
30 de dezembro de 2025
Opinião espontânea
Resposta da GO Outdoors - Leek (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Fabulous staff, great service
It's only a small store (GO Express) but the Click and Collect service is rapid and efficient. However, it's the staff who really make the difference: so friendly and helpful. It is a delight to go into the shop! Thank you.
2 de novembro de 2025
Opinião espontânea
Resposta da GO Outdoors - Leek (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
I was notified of my order being ready…
I was notified of my order being ready and on arrival at the store, Leek, was greeted and dealt with by friendly and professional staff. Excellent customer service as usual from this store's staff. Thank you.
5 de outubro de 2025
Opinião espontânea
Resposta da GO Outdoors - Leek (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Oex tentbox purchase
I went to Gooutdoors just to look at tent boxes and once I had seen the ones they offered I was very pleased. A lovely lady named Steph helped me with the whole process from ordering the tent to collection.
I would definitely recommend using this store and can’t thank them enough . I’m very happy with how the tent is performing too.
9 de agosto de 2025
Opinião espontânea
Resposta da GO Outdoors - Leek (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Good click and collect at Leek store.
27 de agosto de 2025
Resposta da GO Outdoors - Leek (Express)
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Leek - Go Outdoors
My husband and I visited Go Outdoors Leek today and we're given exceptional support in purchasing the specific items that we needed. Despite the store being busy we weren't rushed and were communicated with positively. Pricing was excellent with the additional bonus of 15% off day!
23 de agosto de 2025
Opinião espontânea
Resposta da GO Outdoors - Leek (Express)
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Called into Excellent service
Called into Leek shop as needed new Merrell walking shoes. Was thinking of buying online from Merrells. I was served by Jenny and after explaining what I was looking for she found just what I needed. Jenny was friendly and very helpful.
14 de agosto de 2025
Opinião espontânea
Resposta da GO Outdoors - Leek (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Lovely staff
Lovely, friendly and helpful staff. Had exactly what we needed. Store is well-stocked, tidy, clean and easy to navigate.
9 de agosto de 2025
Opinião espontânea
Resposta da GO Outdoors - Leek (Express)
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
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