Really well laid out store with lots more variety in casual clothing than I’ve seen in other Go Outdoors stores. Served by Toni who was very helpful and knowledgeable on the product ranges. Didn’t f... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 38, High Street - Manchester Arndale, M4 2HU Manchester, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
everyone was so lovely and helpful. a worker called cleo was especially useful in helping me find all of my camping gear for my trip, she's a star. had a lovely experience in your store
A empresa respondeu
Not a click and collect process TBH I will never do a click-collect again! You’d think the process would enable you to order,walk-in and collect . From the staff who actively hide from custom... Ver mais
A empresa respondeu
I was looking for a new rucksack, I'd been advised to try GoOutdoors. The selection was well laid out but I was concerned with capacity and versatility of materials I enquired to a couple of st... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para acampamento
- também em
- Clube de escalada
- Loja de artigos de corrida
- Loja de bicicletas
- Loja de roupa desportiva
- Passeios a cavalo
Sobre GO Outdoors - Manchester Arndale
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contacto
Unit 38, High Street - Manchester Arndale, M4 2HU, Manchester, Reino Unido
4,8
Excelente
458 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The service I received from Emma and…
The service I received from Emma and Charlie W was top quality, very impressed.
7 de março de 2026
Opinião espontânea
Resposta da GO Outdoors - Manchester Arndale
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
Sam is the real deal
Sam is the real deal, she knew everything about every product I asked about. Fantastic experience.
1 de março de 2026
Opinião espontânea
Resposta da GO Outdoors - Manchester Arndale
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Jane gave me very good service
Jane gave me very good service, I will 100% return for more shopping at the store
23 de fevereiro de 2026
Opinião espontânea
Resposta da GO Outdoors - Manchester Arndale
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Excellent help and service from Abbie…
Excellent help and service from Abbie who knows her stock and located the items I was looking for swiftly and without fuss. This was at the end of a shopping trip in Manchester for said items. I had been unaware that there was a branch of Go Outdoors at The Arndale and didn't fancy going to Cheadle so this excellent service was a real bonus.
19 de fevereiro de 2026
Opinião espontânea
Resposta da GO Outdoors - Manchester Arndale
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
I was served today by Charlie W
I was served today by Charlie W, so far we’re being treated nicely, he was so helpful and friendly.. i got my ‘target’ stuff after couple days searched.. thank you
16 de fevereiro de 2026
Opinião espontânea
Resposta da GO Outdoors - Manchester Arndale
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Lovely Samantha
Samantha was very polite, helpful and professional. Lovely, smily lady who brightened up my day.
15 de fevereiro de 2026
Opinião espontânea
Resposta da GO Outdoors - Manchester Arndale
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
10/10 for samantha excellent customer…
10/10 for samantha excellent customer service
15 de fevereiro de 2026
Opinião espontânea
Resposta da GO Outdoors - Manchester Arndale
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Great customer service
Came in looking for a lightweight waterproof coat. By chance we spoke to Samantha and she was so helpful. She showed me the various coats in various price ranges, explained the technical benefits of each coat. Kept coming over and asking how things were going and if there was anything else she could do. She took a few items we were buying over to the counter so we didn’t have to cart them around the store whilst still browsing. What a credit to the Arndale store.
15 de fevereiro de 2026
Opinião espontânea
Resposta da GO Outdoors - Manchester Arndale
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Very friendly and helpful service from…
Very friendly and helpful service from Charlie W.
Good support with NHS discount and Go Outdoors membership.
15 de fevereiro de 2026
Opinião espontânea
Resposta da GO Outdoors - Manchester Arndale
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
I was served by Samantha today she was…
I was served by Samantha today she was a lovely girl, very helpful & sufficient :)
15 de fevereiro de 2026
Opinião espontânea
Resposta da GO Outdoors - Manchester Arndale
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Great customer service.
I came into the store looking for a specific product and in a bit of a rush. Charlie W made himself readily available and was a great help and really friendly. I really appreciate that he took the time to talk to me about different products on offer and relating it to his own experience.
5 de fevereiro de 2026
Opinião espontânea
Resposta da GO Outdoors - Manchester Arndale
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Made a special trip to purchase an item…
Made a special trip to purchase an item only one of which was said to be avalable on line. However there was none on the rack, but the assistant was very helpful and found the item in the stock room.
3 de fevereiro de 2026
Opinião espontânea
Resposta da GO Outdoors - Manchester Arndale
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Knowledge about the product and helpful…
Knowledge about the product and helpful at checkout
30 de janeiro de 2026
Opinião espontânea
Resposta da GO Outdoors - Manchester Arndale
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Ben was really helpful and got me the…
Ben was really helpful and got me the trainers I wanted.
17 de janeiro de 2026
Opinião espontânea
Resposta da GO Outdoors - Manchester Arndale
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Good customer service
Helpful customer service and good knowledge/support provided by Ben instore
22 de janeiro de 2026
Opinião espontânea
Resposta da GO Outdoors - Manchester Arndale
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Came here to buy a coat with my…
Came here to buy a coat with my colleague we found the coat in my size!! Perfect start then went and paid greeted by a lovely young lady named afsah I believe her name was she was lovely allowed us to keep t her bag behind the tills till our break time then we. Came back and collected it she was very polite and very smiley which we loved!!
Love seeing people like herself
Thanks for your lovely work you do
From Paris and Paul
20 de janeiro de 2026
Opinião espontânea
Resposta da GO Outdoors - Manchester Arndale
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Thank you Adam!!!!!
We visited to buy new walking boots, my husband chose quickly but I was really struggling. ADAM passed on his way to his lunch break - put his lunch (and then hot coffee!!) down and spent a good 20 mins advising me, guiding me and entertaining us!! So very impressed with his focus on customer service and very pleased with my new boots - thank you Adam!! Just fabulous!!
15 de janeiro de 2026
Opinião espontânea
Resposta da GO Outdoors - Manchester Arndale
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Callum provided excellent customer…
Callum provided excellent customer service service. He was knowledgeable, approachable and helpful
8 de janeiro de 2026
Opinião espontânea
Resposta da GO Outdoors - Manchester Arndale
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great store
Great store, a lot of choice. Guy who helped us Emmanuel was really helpful, nothing was too much trouble, even though I tried on 4 pairs of boots. Will definitely be revisiting.
Thank you ⭐️⭐️⭐️⭐️⭐️
3 de janeiro de 2026
Opinião espontânea
Resposta da GO Outdoors - Manchester Arndale
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Sam was really patient and helpful…
Sam was really patient and helpful thank you very much
26 de dezembro de 2025
Opinião espontânea
Resposta da GO Outdoors - Manchester Arndale
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
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