Really well laid out store with lots more variety in casual clothing than I’ve seen in other Go Outdoors stores. Served by Toni who was very helpful and knowledgeable on the product ranges. Didn’t f... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 38, High Street - Manchester Arndale, M4 2HU Manchester, GB
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Leia as opiniões dos outros
everyone was so lovely and helpful. a worker called cleo was especially useful in helping me find all of my camping gear for my trip, she's a star. had a lovely experience in your store
A empresa respondeu
Not a click and collect process TBH I will never do a click-collect again! You’d think the process would enable you to order,walk-in and collect . From the staff who actively hide from custom... Ver mais
A empresa respondeu
I was looking for a new rucksack, I'd been advised to try GoOutdoors. The selection was well laid out but I was concerned with capacity and versatility of materials I enquired to a couple of st... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para acampamento
- também em
- Clube de escalada
- Loja de artigos de corrida
- Loja de bicicletas
- Loja de roupa desportiva
- Passeios a cavalo
Sobre GO Outdoors - Manchester Arndale
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contacto
Unit 38, High Street - Manchester Arndale, M4 2HU, Manchester, Reino Unido
4,8
Excelente
458 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Love this shop
Amazing choice, great savings & Charlie W was very so helpful
24 de dezembro de 2025
Opinião espontânea
Resposta da GO Outdoors - Manchester Arndale
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
We love Go Outdoors
We love Go Outdoors, great products, friendly staff and we were not disappointed. Great prices too!!
24 de dezembro de 2025
Opinião espontânea
Resposta da GO Outdoors - Manchester Arndale
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Extremely helpful staff, especially Charlie W!
Great experience at Go Outdoors at the Arndale. All the staff were so friendly and helpful, and gave really useful advice. Charlie W on the till was especially helpful - guided me through the membership process, explained everything, and did it all with a smile at 7pm (I'd been at work all day and was ready to drop, so this was much appreciated!). Merry Christmas to all at the store 🎄
20 de dezembro de 2025
Opinião espontânea
Resposta da GO Outdoors - Manchester Arndale
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Samantha customer service was top tier
19 de dezembro de 2025
Opinião espontânea
Resposta da GO Outdoors - Manchester Arndale
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Aimee was very helpful and knowledgable…
Aimee was very helpful and knowledgable Thankyou!
21 de dezembro de 2025
Opinião espontânea
Resposta da GO Outdoors - Manchester Arndale
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Brilliant service (Charlie w)
Brilliant service (Charlie w), even checking if I had a student discount I didn't know about! :)
19 de dezembro de 2025
Opinião espontânea
Resposta da GO Outdoors - Manchester Arndale
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Samantha was amazing
Samantha was amazing , very helpful as well as patience , she showed me me different coats , in the style I was looking for.
I purchased 2 coats.
18 de dezembro de 2025
Opinião espontânea
Resposta da GO Outdoors - Manchester Arndale
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Samantha. Very helpful
I called in to GO OUTDOORS looking for a coat, had little idea of what I wanted. SAMANTHA, came over and help tremendously, she listened and took me to several coats to meet my needs, she was polite and professional.
I ended up purchasing two coats to a total of over £200
18 de dezembro de 2025
Opinião espontânea
Resposta da GO Outdoors - Manchester Arndale
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Callum went above and beyond helping me…
Callum went above and beyond helping me pick a waterproof jacket and explaining the differences between different types and brands. 10 out 10 for customer service in regards to the service provided by Callum.
16 de dezembro de 2025
Opinião espontânea
Resposta da GO Outdoors - Manchester Arndale
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
I bought the trabel accessories
I bought the trabel accessories. Those are helpful and useful. The store clerk, Charcie W was so kind. He introduced gently（not strong recommend expensive ones）, and he also told me about the trip tips（He has been there before）:) It was brilliant experience. Thank you so much.
11 de dezembro de 2025
Opinião espontânea
Resposta da GO Outdoors - Manchester Arndale
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
If I could give no stars I would
If I could give no stars I would. Had to wait as tills wouldn't accept cards, paid with cash but told I had to wait for receipt, after a while asked if I could cancel the transaction and get my cash back. I was then told the tills wouldn't open without a receipt. In total I was stood at the counter for half an hour. I will never return to this store and probably won't shop at Go outdoors again. Load of rubbish.
9 de dezembro de 2025
Opinião espontânea
Resposta da GO Outdoors - Manchester Arndale
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Worst experience ever
Worst experience ever, the girl at the till did not tell us that becoming a member will cost us £5, we got the discount but it’s very unethical to make customers member without telling them that it will cost £5. Very misleading.
When I raised this with the staff at the gate he told us that we cannot cancel the membership and cannot get a refund which did not make sense.
To all the shoppers make sure you check when buying something at the Manchester Arndale store.
6 de dezembro de 2025
Opinião espontânea
Resposta da GO Outdoors - Manchester Arndale
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Callum was really helpful for us today
Callum was really helpful for us today! Great service!
3 de dezembro de 2025
Opinião espontânea
Resposta da GO Outdoors - Manchester Arndale
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Excellent Service by Afsah
Happy, polite, friendly, helpful, true service from the heart, excellent, and no other better words to describe Staff Afsah. Thank you!
From a truly happy customer
1 de dezembro de 2025
Opinião espontânea
Resposta da GO Outdoors - Manchester Arndale
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Charlie W gave great customer service!
Charlie W served us and was very polite and helpful. Great customer service. Thank you:)
22 de novembro de 2025
Opinião espontânea
Resposta da GO Outdoors - Manchester Arndale
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Staff member trying to learn the…
Staff member trying to learn the woman’s with him was so rude and just not helping terrible experience
28 de novembro de 2025
Opinião espontânea
Resposta da GO Outdoors - Manchester Arndale
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Charlie W was brilliant and very…
Charlie W was brilliant and very helpful big thumbs up.
15 de novembro de 2025
Opinião espontânea
Resposta da GO Outdoors - Manchester Arndale
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
They've always have everything I need…
They've always have everything I need at amazing prices! Great service and lovely staff!
3 de novembro de 2025
Opinião espontânea
Resposta da GO Outdoors - Manchester Arndale
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Had a great experience at go outdoors…
Had a great experience at go outdoors (as always).
Charlie W who served us was particularly patient in guiding us to a sleeping bag which fit our need. He was friendly and helpful the entire time which made our experience today very enjoyable 😊
I highly recommend this store for people finding outdoor gears!
30 de outubro de 2025
Opinião espontânea
Resposta da GO Outdoors - Manchester Arndale
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
I want to thanks Mr Charlie W for his…
I want to thanks Mr Charlie W for his support and help. GO outdoors great place for shopping.
27 de outubro de 2025
Opinião espontânea
Resposta da GO Outdoors - Manchester Arndale
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
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