GO Outdoors - Manchester Arndale Opiniões 

460
•
TrustScore: 5 em 5

4,8

Unit 38, High Street - Manchester Arndale, M4 2HU Manchester, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Went in to get a new pair of hiking trousers, and Samantha was fantastic. She recommended a pair to try on, and they were perfect. I have tried at least 8 other pairs (that I found myself) but non... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Really well laid out store with lots more variety in casual clothing than I’ve seen in other Go Outdoors stores. Served by Toni who was very helpful and knowledgeable on the product ranges. Didn’t f... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Not a click and collect process TBH I will never do a click-collect again! You’d think the process would enable you to order,walk-in and collect . From the staff who actively hide from custom... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

everyone was so lovely and helpful. a worker called cleo was especially useful in helping me find all of my camping gear for my trip, she's a star. had a lovely experience in your store

A empresa respondeu


Informações sobre a empresa

  1. Loja de artigos para acampamento
  2. também em
  3. Clube de escalada
  4. Loja de artigos de corrida
  5. Loja de bicicletas
  6. Loja de roupa desportiva
  7. Passeios a cavalo

Sobre GO Outdoors - Manchester Arndale

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito pela empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informações de contacto

  • Unit 38, High Street - Manchester Arndale, M4 2HU, Manchester, Reino Unido

4,8

Excelente

TrustScore: 5 em 5

460 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(460)

34 887 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Louise was nothing but helpful went…

Louise was nothing but helpful went above and beyond to help me find the right pair of shoes I needed and spent a good chunk of time talking through all the options and providing me with as much information as possible. I felt looked after and left the shop with exactly what I needed. 10 out of 10 Service.

3 de setembro de 2025
Opinião espontânea
logótipo da GO Outdoors - Manchester Arndale

Resposta da GO Outdoors - Manchester Arndale

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Excellent customer service and product


The young man who helped me choose the correct footwear is called Alfie. Lovely young man with exceptional customer skills and really knows the job. Although he is a student working part time he was very knowledgable. After telling the health problems, he assisted me to the measuring machine to make sure he could suggest the correct footwear.After a few questions from him, he came up with the perfect footwear straight away.A pleasure to meet this young man and receive such good care. Definitely a credit to you. I think the young man who took payment etc, was called Chelle W, Also a really good customer care attitude and really nice guy. You should be proud of both of these employees.

30 de agosto de 2025
Opinião espontânea
logótipo da GO Outdoors - Manchester Arndale

Resposta da GO Outdoors - Manchester Arndale

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Great Service

I visited the Manchester Arndale branch. Jane was very helpful, patient and polite when I purchased a rucksack. Thank you.

27 de agosto de 2025
Opinião espontânea
logótipo da GO Outdoors - Manchester Arndale

Resposta da GO Outdoors - Manchester Arndale

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

We needed shoes but going in we were…

We needed shoes but going in we were not sure what we wanted but Louis helped us to find what we needed. She ran back and forth numerous time to find perfect shoes for us! We ended up getting one pair each. Louise was also very knowledgeable, as I needed specific type shoes for during my pregnancy. Thank you Louise.

28 de agosto de 2025
Opinião espontânea
logótipo da GO Outdoors - Manchester Arndale

Resposta da GO Outdoors - Manchester Arndale

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Great service

Charlie W was very helpful. Great service. Thank you

27 de agosto de 2025
Opinião espontânea
logótipo da GO Outdoors - Manchester Arndale

Resposta da GO Outdoors - Manchester Arndale

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Louise was absolutely incredible

Louise was absolutely incredible. Really helped with our decisions. And even ferried around trying to find all our sizes and colours! She was really knowledgable and kind!

27 de agosto de 2025
Opinião espontânea
logótipo da GO Outdoors - Manchester Arndale

Resposta da GO Outdoors - Manchester Arndale

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Classificada 1 em 5 estrelas

ABSOLUTE JOKE OF A SHOP

If i could minus stars i would. I had a terrible experience with this store. I ordered a tent, chairs and mattresses for a festival with their click and collect service. It had been 7 days (it said it will arrive in 3-5days) and i had got no confirmation so i called them and explained i needed it that day as i was going to the festival early tomorrow etc. they were unprofessional and gave no information then said can i call you back. They never called back so we then showed up at the store when we arrived in Manchester. They said it wasnt there and everything else was sold out and told us to check the other go outdoors in ancoats. We then arrived at the other one and they told us they had been speaking to go outdoors (arndale) and told them they didnt have it so they sent us on a goose chase for nothing. Luckily the other shop were helpful and offered us discount for the hassle but we still had to rebuy everything the day before the festival! We were lucky we even had £150 pound to spare but overall awful experience with the arndale store. After calling now to get a refund on the initial order they were so useless and rude on the phone. So unbothered and told us its gonna take a month or more to get the refund. Absolute joke of a shop DONT BUY THERE!!!

20 de agosto de 2025
Opinião espontânea
logótipo da GO Outdoors - Manchester Arndale

Resposta da GO Outdoors - Manchester Arndale

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Friendly and helpful staff

19 de agosto de 2025
logótipo da GO Outdoors - Manchester Arndale

Resposta da GO Outdoors - Manchester Arndale

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

A pleasant shopping experience

The shop assistant called Gloria was really helpful knowledgeable and pleasant.
It is always a joy shopping when she is on the shop floor.

25 de agosto de 2025
Opinião espontânea
logótipo da GO Outdoors - Manchester Arndale

Resposta da GO Outdoors - Manchester Arndale

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Sadiya was so kind

Sadiya was so kind, knowledgeable, and had my best interest. 10/10, highly recommend.

22 de agosto de 2025
Opinião espontânea
logótipo da GO Outdoors - Manchester Arndale

Resposta da GO Outdoors - Manchester Arndale

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Very friendly staff at the Manchester…

Very friendly staff at the Manchester Arndale store, a big thanks to Afsah and Scott for being so kind, and thanks for finding what I wanted, everyone was very helpful.

21 de agosto de 2025
Opinião espontânea
logótipo da GO Outdoors - Manchester Arndale

Resposta da GO Outdoors - Manchester Arndale

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Laibba was extremely helpful and helped…

Laibba was extremely helpful and helped me choose the right items.

20 de agosto de 2025
Opinião espontânea
logótipo da GO Outdoors - Manchester Arndale

Resposta da GO Outdoors - Manchester Arndale

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

One happy customer

I had been looking for a rain jacket and had decided to check out Go Outdoors to see what options they have and I left a very happy customer. One reason is because they had an amazing selection of stock in their store, and the other is that the staff were super friendly and helpful - shout out to Jane who was especially kind to go out of her way to give me instructions to find my way back out of the Arndale shopping centre (first time tourist).
I’d happily come back to Go Outdoors the next time I’m in Manchester

19 de agosto de 2025
Opinião espontânea
logótipo da GO Outdoors - Manchester Arndale

Resposta da GO Outdoors - Manchester Arndale

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

We were looked after extremely well

We were looked after extremely well. The staff member was polite and clearly motivated to give us a positive experience of the store.

13 de agosto de 2025
Opinião espontânea
logótipo da GO Outdoors - Manchester Arndale

Resposta da GO Outdoors - Manchester Arndale

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Very well treated by the person's in…

Very well treated by the person's in this store. Kindness and patience. Great experience. Charlie, Aimee and Dave are really nice vendors. Sympathetic and gentle. Feel good buying there.

13 de agosto de 2025
Opinião espontânea
logótipo da GO Outdoors - Manchester Arndale

Resposta da GO Outdoors - Manchester Arndale

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Spoken with Scott & Tony at Go Outdoors i had a faulty item & Sooke with Scott straight away he told me to bring the coat in really polite friendly respectful manner also Tony at the till

Spoken with Scott & Tony at Go Outdoors i had a faulty item & Sooke with Scott straight away he told me to bring the coat in really polite friendly respectful manner also Tony at the till exchanged the item straight away very good quality clothing I recommend them to friends & family

12 de agosto de 2025
Opinião espontânea
logótipo da GO Outdoors - Manchester Arndale

Resposta da GO Outdoors - Manchester Arndale

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Very good

Charlie W very good service managed to save me a lot of money on a nice berghaus coat with getting the membership and student discount also was very friendly 10/10 service top guy

5 de agosto de 2025
Opinião espontânea
logótipo da GO Outdoors - Manchester Arndale

Resposta da GO Outdoors - Manchester Arndale

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Had a really good experience picking…

Had a really good experience picking out walking boots for the first time with lots of help from one of the staff called George

31 de julho de 2025
Opinião espontânea
logótipo da GO Outdoors - Manchester Arndale

Resposta da GO Outdoors - Manchester Arndale

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

We were helped excellently with our…

We were helped excellently with our shoe search and Charlie at the counter was very friendly!

31 de julho de 2025
Opinião espontânea
logótipo da GO Outdoors - Manchester Arndale

Resposta da GO Outdoors - Manchester Arndale

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Friendly greeting on entering the…

Friendly greeting on entering the store.Allowed to wonder freely with any pressure.quick and efficient service!

30 de julho de 2025
logótipo da GO Outdoors - Manchester Arndale

Resposta da GO Outdoors - Manchester Arndale

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

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