James is the most professional and pleasant shop assistant I have had the pleasure to meet in the last few months. His knowledge and demeanour are outstanding. If you are buying footwear there is no... Ver mais
A empresa respondeu
Lower Blue Mall, Metrocentre, NE11 9YZ Newcastle, England, GB
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James is the most professional and pleasant shop assistant I have had the pleasure to meet in the last few months. His knowledge and demeanour are outstanding. If you are buying footwear there is no... Ver mais
A empresa respondeu
Rob was amazing and is a real asset to the Metrocentre branch. He was extremely knowledgeable, personable, and friendly throughout our visit. Nothing was too much trouble, and he went out of his way... Ver mais
A empresa respondeu
Excellent customer service from Katie who took my phone call and kindly reserved a tent for me to collect recognising my request when I arrived and fetching the tent for me, from Malkys and Lewi servi... Ver mais
A empresa respondeu
Daniel was friendly and helpful at discussing my needs around hiking boots. He kept himself busy by attending to stock near us, and did not add any pressure to help us and did so at a respectful dista... Ver mais
A empresa respondeu
Escrito pela empresa
Escrito pela empresa

Lower Blue Mall, Metrocentre, NE11 9YZ, Newcastle, England, Reino Unido
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Very helpful and friendly staff, Ellie M was kind and helpful.

Resposta da GO Outdoors - MetroCentre
Just bought a new pair of walking boots today, I was served by Daniel, he was very helpful and knowledgeable, I would definitely shop there again.

Resposta da GO Outdoors - MetroCentre
Hannah was very patient and helpful Happy to get another pair of shoes and she made helpful comments, like I think we have another colour in that design. A good service. Also at the checkout I was asked if I had a membership to camping and caravan and got given an extra 10% off the price of my shoes. Thank you :)

Resposta da GO Outdoors - MetroCentre
Evie J helped me get the perfect footwear for my expeditions, her advice, patience and eagerness to serve was very much needed. She is incredible. Izzy on the tills was also amazing at helping us with an issue. She is also brilliant. Thanks to them I would definitely come back to go outdoors for my future expeditions .

Resposta da GO Outdoors - MetroCentre
Another absolutely amazing visit. The young gentleman who helped my daughter with her biot fitting James went above and beyond. She felt at ease trying on the boots he helped her lace properly and explained how to look after them. We also brought camping gear he recommended a few things. Excellent staff. The person who served us dan was amazing to remembering us from last time. They have amazing staff we will be shopping there again

Resposta da GO Outdoors - MetroCentre
Had fantastic customer service from the team! Josh helped me find my perfect walking boots and socks. With Eve/Evie on the till. They both couldn't have been lovelier. Thank you 😊

Resposta da GO Outdoors - MetroCentre
Friendly approachable staff with great product knowledge, great advice on after care for my hiking boots. If they weren't sure they found some one that did (rather than just winging it) A big thank you and well done to both Izzy and Evie J for the great service and great advice on my visit see you next month as still need a few things for my trip to Fort Wiliam in June. PS thanks for the laugh.

Resposta da GO Outdoors - MetroCentre
Staff all friendly & helpful.
Evie was particularly helpful & got what I needed

Resposta da GO Outdoors - MetroCentre
Excellent and supportive service!!

Resposta da GO Outdoors - MetroCentre
The staff at the Newcastle Go Outdoors were brilliant when we were finding things for a camping trip. Especially Julie, she went above and beyond finding walking boots in the right size and pointing us in the right direction for other things and finding colleagues in that area to help us

Resposta da GO Outdoors - MetroCentre
Got a load of camping stuff. Big thanks to Ellie and Josh (and two others that I didn't catch their names, very knowledgeable and friendly. Searched for stuff for me and gave great advice. Keep up the good work.

Resposta da GO Outdoors - MetroCentre
We were served by Josh, he was polite and informative, he was a great help when I couldn’t decide on which style of lightweight walking trousers to go for.
Following his advice I went with a pair I wouldn’t normally and they fit and look great.

Resposta da GO Outdoors - MetroCentre
Andy was very helpful and knowledgeable on the items in the store. He helped me select a suitable pair of walking boots and was an all round great guy. Didn't fuss but told us all the facts and I've seen him before in store and he's always been helpful.

Resposta da GO Outdoors - MetroCentre
James is an excellent staff member who inspires trust through his mature appearance and many years of experience at the store. He set up and packed away a tent for me, giving a detailed explanation of the differences between tents and their water proofing. His easy going attitude also made me feel at ease and comfortable enough to enquire about multi-tool knives as well, which he was able to share his personal experience on. With his lovely people skills and can-do attitude, his talents would be wasted if he wasn't put in store front. Thank you James!

Resposta da GO Outdoors - MetroCentre
Great customer service from Tom.. very knowledgeable about the products and super helpful.

Resposta da GO Outdoors - MetroCentre
Fab shopping trip today to buy a new pair of walking boots. Great help & advice from Tom lead to me purchasing the most comfortable pair of Scarpa boots and insoles. Thanks for all your help.
Also bought two rucksacks for Leeds Fest for my granddaughters! They are now very happy.
Always a pleasure and even better to be able to use my Bluelight card discount too! 👌

Resposta da GO Outdoors - MetroCentre

Resposta da GO Outdoors - MetroCentre
Josh was so helpful today. He was really knowledgeable about inflating mats and rucksacks and patiently answered all our questions. Superb shopping experience that was also an education for us. Thank you for all the time you spent with us.

Resposta da GO Outdoors - MetroCentre
Good customer service from Dan. Asked all the right questions and told me everything I needed to know. Very helpful.

Resposta da GO Outdoors - MetroCentre
Just been instore today and was assisted by Josh. From the moment i asked for help to the moment I left he was fantastic. No issue was too big. I was needing assistance looking for a knife with a very protective sheath. He gave me reccomendations, he took bits apart for me to see and was just incredibly helpful.
All staff i spoke to today were lovely and the store seems to have a great team.

Resposta da GO Outdoors - MetroCentre
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