James is the most professional and pleasant shop assistant I have had the pleasure to meet in the last few months. His knowledge and demeanour are outstanding. If you are buying footwear there is no... Ver mais
A empresa respondeu
Lower Blue Mall, Metrocentre, NE11 9YZ Newcastle, England, GB
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James is the most professional and pleasant shop assistant I have had the pleasure to meet in the last few months. His knowledge and demeanour are outstanding. If you are buying footwear there is no... Ver mais
A empresa respondeu
Rob was amazing and is a real asset to the Metrocentre branch. He was extremely knowledgeable, personable, and friendly throughout our visit. Nothing was too much trouble, and he went out of his way... Ver mais
A empresa respondeu
Excellent customer service from Katie who took my phone call and kindly reserved a tent for me to collect recognising my request when I arrived and fetching the tent for me, from Malkys and Lewi servi... Ver mais
A empresa respondeu
Daniel was friendly and helpful at discussing my needs around hiking boots. He kept himself busy by attending to stock near us, and did not add any pressure to help us and did so at a respectful dista... Ver mais
A empresa respondeu
Escrito pela empresa
Escrito pela empresa

Lower Blue Mall, Metrocentre, NE11 9YZ, Newcastle, England, Reino Unido
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I actually went into the store at the metro centre on 19/3 but with all the best intentions of leaving a review life distracted me but it finally popped back into my head to write a review for Molly. (I think it was Molly forgive me if not it’s been weeks😅). I went into the store thinking I may need to size up on my boot, but it didn’t quite feel right and without even need to prompt Molly she had offer an alternative size. I was also considering another shoe which Molly was so helpful and offered to bring my size out in both so I could compare the boot in both sizes and the shoe in my size (didn’t have stock of the size up but no drama). After a lot of pottering about the store, I picked the shoe in my size but Molly’s patience with me whilst I was contemplating which to get was very much noticed. She wrote a lovely thank you message for purchasing the shoes and that makes all the difference sometimes. Thank you 😊
10/10 x

Resposta da GO Outdoors - MetroCentre
This was a superb experience.
The staff are immediately friendly and welcoming, and the shop is laid out in a really easy way to follow.
I was assisted by Lewi and Tom, and we quickly found the perfect boots for me.
Everything about this transaction was easy and so good!
I will definitely be back.

Resposta da GO Outdoors - MetroCentre
Andi was really helpful helping me get the right boots

Resposta da GO Outdoors - MetroCentre
First class customer service from Daniel! Super helpful and knowledgable! Interested in what I was going to be using my walking boots for and made a recommendation based on what we discussed. Top tier🧊

Resposta da GO Outdoors - MetroCentre
Spoke with two members of staff. Both great!

Resposta da GO Outdoors - MetroCentre
Izzy was really helpful and so polite and friendly when we popped in for the last minute items for my daughter’s Duke of Edinburgh expedition. When we had a query about an item, she went to get James for more advice who was a fantastic help, helping us with an item that was listed inaccurately on one of the many forms we had (but was correct on the others so we did have the right thing after all so thanks James for explaining!)We were so grateful to James for the handy D of E tips too! They were both a great help and a credit to the store, my daughter wanted to pass on her thanks too and said they were both so lovely! We will be back for any other camping items in future too.

Resposta da GO Outdoors - MetroCentre
Josh and Evie really helped me a lot, the professional advices they provided saved me a lot of time and made the shopping pleasant

Resposta da GO Outdoors - MetroCentre
Served by Josh and James, fantastic work by both of them excellent people who have been superstars in helping me and saving me a bit of coin.
Josh was very handsome, James was ok.

Resposta da GO Outdoors - MetroCentre
Dan on footwear was great, really helpful, knew what he was talking about and was genuine with everyone. Great service!

Resposta da GO Outdoors - MetroCentre
Josh was very helpful and I got a good price for my Keen Whisper walking shoes

Resposta da GO Outdoors - MetroCentre
Excellent and helpful service by Josh, took his time to listen to a customer needs - gave great suggestions and advice to help.
Excellent communication skills - asset to the company and we will be re-visiting

Resposta da GO Outdoors - MetroCentre
Both Nicole and Daniel at the Metro Centre location acted with both courtesy and professionalism. I found purchasing my Salomon shoes a pleasant experience compared to other purchases I’ve made.

Resposta da GO Outdoors - MetroCentre
Josh the sales assistant was outstanding... as well as the desk staff... thank you..

Resposta da GO Outdoors - MetroCentre
I wanted a pair of walking boots and was served by Izzy who was extremely helpful

Resposta da GO Outdoors - MetroCentre
Great help from Andi in choosing and fitting suitable good value boots.

Resposta da GO Outdoors - MetroCentre
We were given plenty of advice to help choose the correct rucksack for my daughter’s Duke of Edinburgh journey. Josh helped explain how to adjust all the straps to fit. He also directed us round the store to find all the other teams on our shopping list.

Resposta da GO Outdoors - MetroCentre
Great female staff member, so helpful. She always has a smile and a bit chat.

Resposta da GO Outdoors - MetroCentre
I was looking for some new waterproof walking boots to replace a pair of Peter Storm boots, one ifcqhich started to disintegrate after only a few months. I was served by Daniel in footwear, who was very well informed and strongly recommended Merrell boots, which I bought. Used for the first time today, I am very pleased with their fit and feel. Thanks Daniel!

Resposta da GO Outdoors - MetroCentre
Tom was super knowledgeable and helped me choose a great pair of hiking boots. Looking forward to using them!

Resposta da GO Outdoors - MetroCentre
Josh was very helpful and knowledgeable about the products. He helped me find what I needed

Resposta da GO Outdoors - MetroCentre
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