GO Outdoors - Oxford Opiniões 

1721
TrustScore: 5 em 5

4,8

426 Abingdon Road, OX1 4XN Oxford, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Had everything that I needed plus so much else. Being disabled I needed an assistant after we had browsed in the area that interested us. An assistant was hard to find but, when found, was extremely... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Staff just chatting. Laughing at customers in their faces and not taking work seriously.

A empresa respondeu

Classificada 5 em 5 estrelas

The whole team there, but in particular Paul, we’re extremely sympathetic and helpful in replacing sleeping bag that I’d bought online click and collect through another store. On opening it I found it... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My daughter is shortly going to travel in the far east for the next 6 months or so. She needed suitable equipment for this and her subsequent overseas research projects in support of her future as... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de artigos para acampamento
  2. Loja de roupa desportiva
  3. Loja de bicicletas
  4. Clube de escalada
  5. Passeios a cavalo
  6. Loja de artigos de corrida

Sobre GO Outdoors - Oxford

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito pela empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(1721)

35 035 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Staff Chatting

Staff just chatting. Laughing at customers in their faces and not taking work seriously.

9 de novembro de 2025
Opinião espontânea
logótipo da GO Outdoors - Oxford

Resposta da GO Outdoors - Oxford

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Good stock, helpful staff when actually found.

Had everything that I needed plus so much else. Being disabled I needed an assistant after we had browsed in the area that interested us. An assistant was hard to find but, when found, was extremely helpful. All went well at the cash point but after that no help was available to get a bulky purchase to the car which was parked in a designated spot close to the exit doors.
Fortunately an off duty staff member approaching her own vehicle gave the help that was needed and was very much appreciated.

17 de julho de 2025
logótipo da GO Outdoors - Oxford

Resposta da GO Outdoors - Oxford

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

amazing products

As always amazing products and even better people, if you haven’t got a membership yet get one!!

Fantastic product range and they have amazing stocks of the products.

7 de outubro de 2024
logótipo da GO Outdoors - Oxford

Resposta da GO Outdoors - Oxford

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Classificada 1 em 5 estrelas

Filtering out bad reviews on the website

Refused to repair or replace a faulty tent, as we didn’t have receipt- the tent is only available from Go Outdoors and Blacks and it was purchased on Members Card, which should be sufficient proof of purchase.

We went to leave a review of the tent directly on the Go Outdoors website, but it has still not been published over a week later - looks like they filter bad reviews out.

30 de junho de 2024
Opinião espontânea
logótipo da GO Outdoors - Oxford

Resposta da GO Outdoors - Oxford

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Classificada 4 em 5 estrelas

Oxford store closure 🙁

Had to drop 1 star simply because this was the end of an era now that the Oxford store has been closed. I came to purchase a few small items on its final day and also have a brief chat with the staff with whom I’ve interacted with for a number of years. I sincerely hope a new store will soon be back in action here in Oxford as it really needs one here.

8 de dezembro de 2023
logótipo da GO Outdoors - Oxford

Resposta da GO Outdoors - Oxford


Hi New flyer.

 

I appreciate you taking the time to leave us this review.

 

I am pleased to hear that you enjoyed shopping at our Oxford store, I am sorry that the store is now closing, Thank you for the years of using our store, I'm sure the staff you have interacted with over the years appreciated your visit.

 

We hope you had a great experience with us and we look forward to seeing you again soon.

 

Kind regards,

Emma,

Go-Outdoors Online Review Team.

Classificada 5 em 5 estrelas

Please reopen in Oxford soon.

When we heard you were closing the Oxford store we went straight down and spent almost £500 on items that would be difficult to buy without being able to handle them first. All of our many tents over the years were bought from this store after spending time in your adjacent tent site. Always found the staff helpful and the range of products good. Hope to see you back in the locality soon.

7 de dezembro de 2023
Opinião espontânea
logótipo da GO Outdoors - Oxford

Resposta da GO Outdoors - Oxford

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Sadness at store closure

Popped in to grab a bargain before the store closed its doors for the final time. I will really miss this store and hope another site can be found locally

8 de dezembro de 2023
Opinião espontânea
logótipo da GO Outdoors - Oxford

Resposta da GO Outdoors - Oxford

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Served by Liam

Served by Liam, excellent service as always in Kennington store. Still a good demand for Go Outdoors around Oxford so hopefully a new store or alternative local option is sorted soon. Can't see us traveling to Swindon

8 de dezembro de 2023
Opinião espontânea
logótipo da GO Outdoors - Oxford

Resposta da GO Outdoors - Oxford

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Great store and hope it re opens

I popped in to purchase a jacket I’d seen on line. I was devastated to discover the Go outdoors Oxford branch was closing the next day due to structural safety issues. Talking to the lovely Helen at customer service it was unknown what the future held. I have lived in Oxford for 52 years.Go Outdoors has for many years just been there. Good store,Convenient, easy to park and always friendly. It would be so sad to see it go.
The jacket wasn’t in stock but Helen was very kind and helped me purchase on line. I’d like to wish all the staff a good Christmas and hope their jobs are safe.

7 de dezembro de 2023
Opinião espontânea
logótipo da GO Outdoors - Oxford

Resposta da GO Outdoors - Oxford

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Classificada 4 em 5 estrelas

Laura was very helpful yesterday

Laura was very helpful yesterday, many thanks 😊
Hopefully the shop will reopen soon.

8 de dezembro de 2023
Opinião espontânea
logótipo da GO Outdoors - Oxford

Resposta da GO Outdoors - Oxford

Hi Steve,

Thanks for the amazing review!

I am delighted to hear that you are happy with our service.

We hope that you continue to shop with us.

Regards,
Faiza,
GO Outdoors Online Reviews Team.

Classificada 5 em 5 estrelas

Ordered click & collect excellent…

Ordered click & collect excellent service

8 de dezembro de 2023
logótipo da GO Outdoors - Oxford

Resposta da GO Outdoors - Oxford

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Friendly staff, good bargains.

Very helpful staff. A good variety of all types of clothing and accessories. Bargains to be had (even without the extra 20% closing down discount).

7 de dezembro de 2023
Opinião espontânea
logótipo da GO Outdoors - Oxford

Resposta da GO Outdoors - Oxford

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Fantastic shop and found everything I…

Fantastic shop and found everything I was looking for. Helpful and friendly staff especially Mirelle.

8 de dezembro de 2023
Opinião espontânea
logótipo da GO Outdoors - Oxford

Resposta da GO Outdoors - Oxford

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Extra busy but still good service.

The store is closing down but the staff were still helpful and enthusiastic.

8 de dezembro de 2023
Opinião espontânea
logótipo da GO Outdoors - Oxford

Resposta da GO Outdoors - Oxford

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Great store!

Great store, lovely staff, helped me find exactly what I needed!

7 de dezembro de 2023
Opinião espontânea
logótipo da GO Outdoors - Oxford

Resposta da GO Outdoors - Oxford

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

We were served by Fin today

We were served by Fin today. She was really polite and helpful. Deserves a pay rise and bonus!. Wishing her well for the future.

8 de dezembro de 2023
Opinião espontânea
logótipo da GO Outdoors - Oxford

Resposta da GO Outdoors - Oxford

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Save Oxford's Go Outdoors

As usual, I had a great experience at Oxford's Go Outdoors today. Found what I wanted and more, and had fantastic customer service.

I was really sad to hear it is closing down. Please please reopen in Oxford. You will be very sadly missed otherwise. We need you!

8 de dezembro de 2023
Opinião espontânea
logótipo da GO Outdoors - Oxford

Resposta da GO Outdoors - Oxford

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Liam was very helpful

Liam was very helpful, friendly and very polite.

8 de dezembro de 2023
Opinião espontânea
logótipo da GO Outdoors - Oxford

Resposta da GO Outdoors - Oxford

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Fab shop with everything you could…

Fab shop with everything you could possibly need. Staff make it though. Incredibly knowledgeable and personable. Please find a new home in Oxford soon!

8 de dezembro de 2023
Opinião espontânea
logótipo da GO Outdoors - Oxford

Resposta da GO Outdoors - Oxford

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Nasty surprise...

Went to the Oxford store today by chance, only to find that it is closing and today was the last day! Disaster!! Apparently there is an issue with the building - but as regular visitors will know, it is a bit dilapidated. The staff were told only 2 days ago, but the lad on the shoe section and the server chap at the till were were both professional and in seeming good spirits, so well done them especially a couple of weeks before Christmas. Hopefully the staff team will be looked after. Let's hope the company get new premises in Oxford soon please, as its a great place to spend lots of money!

8 de dezembro de 2023
Opinião espontânea
logótipo da GO Outdoors - Oxford

Resposta da GO Outdoors - Oxford

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

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