GO Outdoors - Oxford Opiniões 

1721
TrustScore: 5 em 5

4,8

426 Abingdon Road, OX1 4XN Oxford, GB


Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Had everything that I needed plus so much else. Being disabled I needed an assistant after we had browsed in the area that interested us. An assistant was hard to find but, when found, was extremely... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Staff just chatting. Laughing at customers in their faces and not taking work seriously.

A empresa respondeu

Classificada 5 em 5 estrelas

The whole team there, but in particular Paul, we’re extremely sympathetic and helpful in replacing sleeping bag that I’d bought online click and collect through another store. On opening it I found it... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My daughter is shortly going to travel in the far east for the next 6 months or so. She needed suitable equipment for this and her subsequent overseas research projects in support of her future as... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de artigos para acampamento
  2. Loja de roupa desportiva
  3. Loja de bicicletas
  4. Clube de escalada
  5. Passeios a cavalo
  6. Loja de artigos de corrida

Sobre GO Outdoors - Oxford

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito pela empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(1721)

35 992 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Victoria was very helpful and…

Victoria was very helpful and professional in helping me choose a new jacket. She was well informed and very patient and really made the experience easy and enjoyable

8 de outubro de 2023
Opinião espontânea
logótipo da GO Outdoors - Oxford

Resposta da GO Outdoors - Oxford

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Classificada 4 em 5 estrelas

Lots of choice

2 de setembro de 2023
logótipo da GO Outdoors - Oxford

Resposta da GO Outdoors - Oxford

Hi Mrs Vivien,

Thanks for giving us 4 stars.

We're happy that you're satisfied with our service and we appreciate you taking the time to leave us a review.

Hope to see you soon!

Best wishes,
Shaiza,
GO Outdoors Online Reviews Team.

Classificada 5 em 5 estrelas

Always good range of quality clothing and great service

Always good range of quality clothing, and I got just what I wanted very quickly. Liam, who served me, was polite and very helpful, pointing out additional discounts available to me for being a member of the National Trust. Cheers Liam!

7 de outubro de 2023
Opinião espontânea
logótipo da GO Outdoors - Oxford

Resposta da GO Outdoors - Oxford

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Good choice with really helpful staff…

Good choice with really helpful staff for all your outdoor/camping needs

6 de outubro de 2023
Opinião espontânea
logótipo da GO Outdoors - Oxford

Resposta da GO Outdoors - Oxford

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Staff were friendly and polite

Staff were friendly and polite, they helped me find what I was looking for with clear instructions. I bought a sale item and the discount didn't register properly but the cashier quickly changed it so it was correct.

27 de setembro de 2023
logótipo da GO Outdoors - Oxford

Resposta da GO Outdoors - Oxford

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

The staff were very friendly and…

The staff were very friendly and helpful as I was in a bit of a rush, especially Liam who attended to my queries at the till. Thank you!

23 de setembro de 2023
Opinião espontânea
logótipo da GO Outdoors - Oxford

Resposta da GO Outdoors - Oxford

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Great store with very helpful staff

Great store with very helpful staff. Liam served me and he was very polite and knowledgeable.

3 de setembro de 2023
Opinião espontânea
logótipo da GO Outdoors - Oxford

Resposta da GO Outdoors - Oxford

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Liam was very helpful!

2 de outubro de 2023
Opinião espontânea
logótipo da GO Outdoors - Oxford

Resposta da GO Outdoors - Oxford

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Liam was very helpful and friendly with…

Liam was very helpful and friendly with our purchases today. He was happy for us to open a box to check the table inside as there were none on display

2 de outubro de 2023
Opinião espontânea
logótipo da GO Outdoors - Oxford

Resposta da GO Outdoors - Oxford

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Full marks for Liam and Louis

Today I was served by Louis and Liam. One helped me choose the right walking pole and the second told me how to get extra discount by being a member of the NT or RSPB

2 de outubro de 2023
Opinião espontânea
logótipo da GO Outdoors - Oxford

Resposta da GO Outdoors - Oxford

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Classificada 4 em 5 estrelas

Helpful staff

Laura was really helpful giving advice when choosing a suitable waterproof coat. She knew about each one and checked the stockroom for other sizes. I would give her a 5* review. The 4* is for the shop as it doesn’t seem to have as much stock as previously.

1 de outubro de 2023
Opinião espontânea
logótipo da GO Outdoors - Oxford

Resposta da GO Outdoors - Oxford

Hi,

Thanks for the amazing review!

I am delighted to hear that you are happy with our service.

If there is anything you would like to discuss, please email us at onlinereviews@gooutdoors.co.uk and quote us the Trust Pilot reference number 1739 along with the store name.


Kind regards,

Maria,

GO Outdoors Online Reviews Team.

Classificada 5 em 5 estrelas

Ben was very helpful

Ben was very helpful, he helped me try on a variety of shoes and was very speedy

1 de outubro de 2023
Opinião espontânea
logótipo da GO Outdoors - Oxford

Resposta da GO Outdoors - Oxford

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Responsive staff and friendly

The team are always responsive and helpful. They are warm and friendly. They know their stuff and give advice if asked. They interact with people very respectfully in terms of personal space I notice too eg showing how to fit a ruck sac to your own frame. Thank you.

17 de setembro de 2023
Opinião espontânea
logótipo da GO Outdoors - Oxford

Resposta da GO Outdoors - Oxford

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Fantastic service and advice from the…

Fantastic service and advice from the knowledgeable assistant that helped me

29 de setembro de 2023
logótipo da GO Outdoors - Oxford

Resposta da GO Outdoors - Oxford

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Liam was really helpful and very kind

Liam was really helpful and very kind! Impressive service! Thank you

30 de setembro de 2023
Opinião espontânea
logótipo da GO Outdoors - Oxford

Resposta da GO Outdoors - Oxford

Hello,

Thank you for clicking on 5 stars, your feedback genuinely matters to us.

I hope your next shopping trip is just as good.

All the best,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Good service from liam

Liam was very helpful with explaining d of e discounts and was very sweet!

30 de setembro de 2023
Opinião espontânea
logótipo da GO Outdoors - Oxford

Resposta da GO Outdoors - Oxford

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Buying a sleeping bag

Fantastic staff and Liam was particularly helpful.

30 de setembro de 2023
Opinião espontânea
logótipo da GO Outdoors - Oxford

Resposta da GO Outdoors - Oxford

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Very friendly and helpful staff

Very friendly and helpful staff, especially Liam, Kenny and Steve. Got good advice about the holdall I was looking for. Huge amount of stock. Good pricing for members - worth paying a fiver for the big discounts!

29 de setembro de 2023
Opinião espontânea
logótipo da GO Outdoors - Oxford

Resposta da GO Outdoors - Oxford

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Helpful and polite.

Visited store to return a fleece which we'd purchased in error; Liam was very helpful, polite and cheerful. And then again when I made a purchase, advising on additional discount. Thanks.

29 de setembro de 2023
Opinião espontânea
logótipo da GO Outdoors - Oxford

Resposta da GO Outdoors - Oxford

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Very helpful staff

Very helpful staff. Liam at the checkout saved us extra discount by pointing out that our membership to c&c club saved another 10%

29 de setembro de 2023
Opinião espontânea
logótipo da GO Outdoors - Oxford

Resposta da GO Outdoors - Oxford

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

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