Bought a Black Diamond Distance LT 1100 head torch on the day I was leaving for a multi-day canoe trip in Scotland. I plugged in to fully charge whilst travelling and was looking forward to having... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Good tidy store and fantastic staff! Matt helped me out with the tents with excellent knowledge steming from his wild camping experience ended up with a decent dent for a decent price happy days
A empresa respondeu
I went in looking for new walking boots and some other kit. Elspeth was great and helped me through the whole process making great recommendations. Then Megan helped us renew our membership!
A empresa respondeu
Camille is an asset to the company. I Popped in to get some boots and sunnies. Camille was helping 3 people including myself, 2 of us on shoes and an elderly couple trying to work out the trouser... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para acampamento
- também em
- Clube de escalada
- Loja de artigos de corrida
- Loja de bicicletas
- Loja de roupa desportiva
- Passeios a cavalo
Sobre GO Outdoors - Plymouth
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contacto
Cattewater Road, Laira Bridge Road, PL4 0SE, Plymouth, Reino Unido
- 01752 279019
4,8
Excelente
4 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great shop
Great shop. Was able to get what we wanted.
Staff really friendly & helpful around the shop.
Matt served us at the till was of great help, professional with a friendly disposition.
Good experience without issue.
Wooden hanger lady.
8 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Plymouth
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
I was served by Beth and found her very…
I was served by Beth and found her very friendly and helpful.
8 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Plymouth
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Beth friendly was very knowledgeable…
Beth friendly was very knowledgeable about the product and went out of her way to help. Excellent service.
8 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Plymouth
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
We visited your store in Plymouth as we…
We visited your store in Plymouth as we were looking for a metal detector. We met Matt! What a great guy! He was very knowledgeable, patient and friendly. It made our experience brilliant! Thank you!
8 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Plymouth
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Beth assisted me with my footwear size…
Beth assisted me with my footwear size after quickly asking us to talk to her if needed as we entered the department. She was friendly and helpful without being pushy.
8 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Plymouth
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Excellent customer service item…
Excellent customer service item received quickly
1 de agosto de 2026
Resposta da GO Outdoors - Plymouth
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Very helpful
Very helpful, without being intrusive while I was chosing new walking boots.
Checkout staff friendly and helpful too (Steph)
6 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Plymouth
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great customer service
I went in store feeling frustrated that the website was saying my tent was in stock, I kept ordering it and paying for it and then it would be cancelled. Camping trip planned for this weekend and now no tent. I was assisted by Alana who was brilliant. She was empathetic and apologised for the inconvenience. She helped me find a suitable replacement tent and offered me a discount on it due to it being a second best option and more than I had originally wanted to pay. I came out feeling listened to and satisfied that I was prepared for my weekend away.
5 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Plymouth
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Excellent service by Nana
Excellent service by Nana, very helpful and explained everything clearly and concisely
4 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Plymouth
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
I would like to give the upmost…
I would like to give the upmost gratitude today to one of your employers Matt Powell, came In today to look at fishing equipment, as a newbie to the sport his knowledge and professionalism he shown me was exempt, he was kind, well spoken and I walked away with a better understanding of is required for my up coming trips. Top bloke look forward to coming back for more of his expertise thank you Matt.
3 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Plymouth
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Matt served us both in store and at the…
Matt served us both in store and at the checkout, he was brilliant and so helpful today :))
3 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Plymouth
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Happy staff
We arrived today looking for a fishing net. We were helped by latesha. She was very chatty and knowledgeable. Nothing was to much trouble. From first contact to the tills she was very upbeat and smiley. Wonderful girl and service . Thanks
3 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Plymouth
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Plymouth
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Maria served us at the till and…
Maria served us at the till and provided excellent service, we always love coming to Go Outdoors in Plymouth!
2 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Plymouth
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Limited staff on for the size of the…
Limited staff on for the size of the store I felt, however a shoutout to Ollie who was very helpful when we needed help with purchasing a bike! Thank you!
30 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Plymouth
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Go Outdoors Customer Care Team
No steps & dog friendly
No steps to fight with. Automatic doors. Bathroom on site. Store clean and tidy. Items well labeled. Air conditioned, well lit and spacious. Great selection of tents. Dogs welcome, dog water and snacks provided.
We were served by Nana and she was warm and helpful.
Free car parking lot- large. Bit odd to get into.
31 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Plymouth
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Very helpful and polite
Very helpful and polite, Nana is very friendly and considerate
31 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Plymouth
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Very helpful staff at Go Outdoors, Plymouth
Teesh was very helpful in the fishing department and Mesen’s service on the checkouts was great.
31 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Plymouth
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Suzanne in the plymouth store was…
Suzanne in the plymouth store was incredible helpful. She went above and beyond to help me find what I was looking for.
30 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Plymouth
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Always feel welcomed
The staff are always friendly when I come in. Steph served me on the checkout where she answered a couple of questions I had. Thanks!
29 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Plymouth
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
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