I was served by Sara H who showed patience and great customer service today when I was unable to locate my pin. I had wanted to purchase 15 sleeping bags and some que had formed with my panic. Sara H... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Bought a Black Diamond Distance LT 1100 head torch on the day I was leaving for a multi-day canoe trip in Scotland. I plugged in to fully charge whilst travelling and was looking forward to having... Ver mais
A empresa respondeu
Good tidy store and fantastic staff! Matt helped me out with the tents with excellent knowledge steming from his wild camping experience ended up with a decent dent for a decent price happy days
A empresa respondeu
I went in looking for new walking boots and some other kit. Elspeth was great and helped me through the whole process making great recommendations. Then Megan helped us renew our membership!
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para acampamento
- também em
- Clube de escalada
- Loja de artigos de corrida
- Loja de bicicletas
- Loja de roupa desportiva
- Passeios a cavalo
Sobre GO Outdoors - Plymouth
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contacto
Cattewater Road, Laira Bridge Road, PL4 0SE, Plymouth, Reino Unido
- 01752 279019
4,8
Excelente
4 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Always feel welcomed
The staff are always friendly when I come in. Steph served me on the checkout where she answered a couple of questions I had. Thanks!
29 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Plymouth
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
The staff were very helpful
The staff were very helpful
Thank you
29 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Plymouth
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Beth at Plymouth was very helpful with…
Beth at Plymouth was very helpful with us trying on all sorts of footwear. Thanks
29 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Plymouth
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
The staff went over and beyond!
The staff went over and beyond!
Helpful, and friendly.
Jess and Sue... look out for them, they couldn't do anymore!
27 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Plymouth
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Amazing customer service from Nana and…
Amazing customer service from Nana and Adam.
27 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Plymouth
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Amazing customer service
Go outdoors staff so helpful and we t the extra mile trying to help me find clothes for.my alaska.trip. Very impressed!! Especially helpful jess and Sue at plymouth branch. It made a stressful shopping experience really enjoyable so thank you xx
27 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Plymouth
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
10/10
10/10. Fantastic. Steph and Nana both very nice to work with !
27 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Plymouth
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
I came in to get myself an electric…
I came in to get myself an electric bike through cycle to work scheme. Sue helped me find the bike I was after and Andy helped me finalise and take the bike out the door. Very friendly and quick and easy.
26 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Plymouth
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Jess was very helpful and able to find…
Jess was very helpful and able to find me a suitable shoe that fitted very well. Very good customer service
25 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Plymouth
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Excellent staff
Excellent staff - Megan and Jay who were helpful and knowledgeable. I bought a Butane gas canister for my campervan which was in stock and brought to the till within a few minutes.
25 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Plymouth
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Helpful staff!
24/7/26
Excellent service from Steph today!
Very pleasant and helpful when purchasing my Tilley Sun hat...
Store clean and tidy with PLENTY of choice....
23 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Plymouth
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Great experience with helpful and…
Great experience with helpful and friendly staff in Plymouth Go Outdoors today. My Mum says a huge 'thank you to Beth for being so patient and helpful' with getting her fitted with the right sandals.
25 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Plymouth
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Beth served us and she was charming and…
Beth served us and she was charming and really helpful. We came away from the store very pleased with our purchase.
25 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Plymouth
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Steph was very friendly and efficient.
22 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Plymouth
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
A lovely lady called Steph helped me…
A lovely lady called Steph helped me out with my purchases.
23 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Plymouth
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
We were helped by Saffron on the tills
We were helped by Saffron on the tills, there was a pricing issue and she sorted it quickly and was honestly so lovely, really improved our customer experience x
23 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Plymouth
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Good quick service by steph
23 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Plymouth
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Walking boots purchase.
1st order sorted very quickly, walking boots, unfortunately needed next size up. Ordered, and again able to collect next day, and get refund for my first purchase. Staff in Plymouth branch of Go Outdoors friendly and helpful .
15 de julho de 2026
Resposta da GO Outdoors - Plymouth
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Camille Provided good advice with a…
Camille Provided good advice with a delightful manner and loverly smile.
22 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Plymouth
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Excellent
Excellent - will visit more often - store has a lot to offer. Both Beth for finding shoes and the lady who helped select a hat were kind and helpful.
20 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Plymouth
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
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