GO Outdoors - Preston Opiniões 

2202
•
TrustScore: 4.5 em 5

4,7

Deepdale Retail Park, PR1 6QY Preston, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Came in today to get things for a camping trip olly took me around the whole shop gave me expert recommendations for everything answered every single question i had in full detail. Kohanna served me a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The store had a great range of gear perfect for any outdoors goer. We especially were impressed by the kindness and amazing customer service given by Olly. When I was struggling to find a pai... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

I didn't like that after ordering and paying there was an item out of stock and refunded. Thought once its ordered it would be there . Also if you fund someone that actually knows what your talking a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Looking for a strong sole on a walking boot as I cover approx 6miles a day a mix of concrete/grass and soles don’t appear to last me long. Kojo was very knowledgeable and helpful around finding that... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de artigos para acampamento
  2. também em
  3. Clube de escalada
  4. Loja de artigos de corrida
  5. Loja de bicicletas
  6. Loja de roupa desportiva
  7. Passeios a cavalo

Sobre GO Outdoors - Preston

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito pela empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informações de contacto

  • Deepdale Retail Park, PR1 6QY, Preston, Reino Unido

  • 01772 349669

4,7

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(2202)

37 277 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

I visited your Preston Store yesterday…

I visited your Preston Store yesterday evening 19th November to pick up some click and collect items ordered earlier. I don't normally do click and collect but on this occasion I wanted to make sure I got the right sizes.
After some initial confusion about a member of staff to deal with me ....which I hasten to add was no issue and just one of those things....I was served by a very pleasant young guy called Jack who couldn't apologise enough for the delay.
I was then served by Alison at the downstairs till to pay for the items.

Alison was pleasant polite down to earth and very efficient.
Thank you to both those members of staff for a job well done.

After the experience yesterday I think Go Outdoors Preston will be my go to store.
Kind Regards
Stuart Turner.

PS. Can I make a gentle suggestion it might be helpful to have some signage to say Click and Collect is done at the Fishing Republic Desk on the first floor.

19 de novembro de 2025
Opinião espontânea
logótipo da GO Outdoors - Preston

Resposta da GO Outdoors - Preston

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Helpful

Alison was very friendly and helpful.
She served us quick and efficient

13 de novembro de 2025
Opinião espontânea
logótipo da GO Outdoors - Preston

Resposta da GO Outdoors - Preston

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Excellent Customer Service

Called in Preston store for a refund and get the next size up.
While my partner was looking around and managed to find some very good bargains.
I got talking to a very nice young assistant called Josh about base layers.
He was polite, helpfully and extremely knowledgeable.
The information he gave me certainly will help me plan my clothing for the trip to Norway in January.

3 de novembro de 2025
Opinião espontânea
logótipo da GO Outdoors - Preston

Resposta da GO Outdoors - Preston

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Great experience thanks

22 de outubro de 2025
logótipo da GO Outdoors - Preston

Resposta da GO Outdoors - Preston

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

The staff were really helpful and…

The staff were really helpful and polite. The clothes were of good quality.

20 de outubro de 2025
logótipo da GO Outdoors - Preston

Resposta da GO Outdoors - Preston

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Although refurbished, basically same place

Didn’t really go to buy anything but merely to have a look around. I did however find some new water proof footwear at a bargain price with my membership. Whilst there I sought out the fishing section which was limited in choice but again offered a discount with my card. A little let down with the newly offered “pre sealed maggots” which when I got home were found to be more unusable casters! Phoned the shop to advise them to bin them as they weren’t any good! Overall shopping experience was fair with good interaction with the staff I dealt with ( especially upstairs) but being miles away it might be a while for a return trip

22 de outubro de 2025
Opinião espontânea
logótipo da GO Outdoors - Preston

Resposta da GO Outdoors - Preston

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Classificada 3 em 5 estrelas

I was a little disappointed that there…

I was a little disappointed that there was no Yeti products in store and you sell solo fire pit accessories but not the actual fire pit in store .the fishing and mountain bike sections were impressive

17 de outubro de 2025
logótipo da GO Outdoors - Preston

Resposta da GO Outdoors - Preston

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

only place i now go for my fishing…

only place i now go for my fishing needs.

17 de outubro de 2025
logótipo da GO Outdoors - Preston

Resposta da GO Outdoors - Preston

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Josh H and Alison

Josh H and Alison, both very knowledgeable and helpful. Helping me find everything I needed and answered every question perfectly.

13 de outubro de 2025
Opinião espontânea
logótipo da GO Outdoors - Preston

Resposta da GO Outdoors - Preston

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Fantastic store

Fantastic store, recently refurbished and very clean and well set out.
Staff are very friendly, helpful and most importantly knowledgeable.
Great shopping experience and will definitely be back.
The gentleman in the fishing area was particularly knowledgeable and helpful, my apologies, I didn't get your name.

11 de outubro de 2025
Opinião espontânea
logótipo da GO Outdoors - Preston

Resposta da GO Outdoors - Preston

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Classificada 4 em 5 estrelas

Great store for the budget conscious angler.

Great selection of gear for fishermen especially carp pellets, boilies and terminal tackle. Very helpful and friendly and polite staff will definitely visit again.

8 de outubro de 2025
logótipo da GO Outdoors - Preston

Resposta da GO Outdoors - Preston

Thanks for the review.

We're grateful you felt it worthy of 4 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

I wouldnt buy outdoor clothing anywhere…

I wouldnt buy outdoor clothing anywhere else.
Shop prices better than internet prices.
Good returns policy and staff are customer focused.

13 de setembro de 2025
logótipo da GO Outdoors - Preston

Resposta da GO Outdoors - Preston

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Saved 10.00 great deals

Saved 10.00 great deals

14 de setembro de 2025
logótipo da GO Outdoors - Preston

Resposta da GO Outdoors - Preston

Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Great customer service and advice

Visited the Preston branch for a general browse and bought and ex display tent. I received great customer service and advice from Neil as well as an absolute bargain on the tent.

6 de setembro de 2025
Opinião espontânea
logótipo da GO Outdoors - Preston

Resposta da GO Outdoors - Preston

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Amazing staff

Myself and my wife came into the store to swap a wetsuit that was bought at the incorrect size. Whilst there we notice that a tent were looking at had been reduced in price ahead of the store refit. Kieran and another member of staff were amazing...taking the display tent down for us and also allowing us to put up one of the camping beds to try as there was none on display. These two are both a credit to the store and the company. Once again thank you both for your help.

4 de setembro de 2025
Opinião espontânea
logótipo da GO Outdoors - Preston

Resposta da GO Outdoors - Preston

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Niel / Cheryl were amasing all my…

Niel / Cheryl were amasing all my problems sorted asap as I arrived plesent well mannered people a credit to go outdoors after a poor responce from head office

9 de setembro de 2025
Opinião espontânea
logótipo da GO Outdoors - Preston

Resposta da GO Outdoors - Preston

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Looking a gortex coat Jake advertised…

Looking a gortex coat Jake advertised me and explained the difference between all the jaket etc very helpful and well mannered thanks for the help

10 de setembro de 2025
Opinião espontânea
logótipo da GO Outdoors - Preston

Resposta da GO Outdoors - Preston

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Classificada 4 em 5 estrelas

Good

Good stock, knowledgeable staff, pleasant experience

5 de setembro de 2025
logótipo da GO Outdoors - Preston

Resposta da GO Outdoors - Preston

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 4 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Excellent service from Kojo

Excellent service from Kojo, really really knowledgeable about the products and such a gentleman.

6 de setembro de 2025
Opinião espontânea
logótipo da GO Outdoors - Preston

Resposta da GO Outdoors - Preston

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

I walked in the store greeted with a…

I walked in the store greeted with a smile by every worker a worker in footwear Olly I think it was helped me find exactly what I was looking for and I was served efficiently by zac at the tills I’m very impressed with the quality customer service by these two gentlemen and I will be looking for them next time I come in

24 de agosto de 2025
Opinião espontânea
logótipo da GO Outdoors - Preston

Resposta da GO Outdoors - Preston

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

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