Sue was amazing helped sort out the free pillow for my camp bed too. Very pleasant friendly and professional in equal measures. Couldn't have asked for better customer service experience. The managere... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I had an issue with an item ordered online from Millets. The item delivered was not as advertised. I called the helpline and after 18 minutes got through to a chap who really couldn't help so advised... Ver mais
A empresa respondeu
Sue was absolutely brilliant, went above and beyond to help and make our shopping experience as easy as possible. She’s a real credit to the store and made my day with her excellent customer service.... Ver mais
A empresa respondeu
Bought some walking shoes via website and upon collecting had been overcharged…the staff…Amy and Nicky couldn’t have been more helpful…lovely people…credit to the Scunthorpe store
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para acampamento
- Loja de roupa desportiva
- Loja de bicicletas
- Clube de escalada
- Passeios a cavalo
- Loja de artigos de corrida
Sobre GO Outdoors - Scunthorpe
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contacto
Dudley Road, DN16 1BA, Scunthorpe, Reino Unido
- 01724 708226
4,9
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Carol in footwear.
Big shout out for Carol in the shoe/boot department. Nothing was too much trouble and she covered a fair bit of mileage fetching me boots to fit my awkward shaped feet! I walked out happy and with some comfortable footwear.
2 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Scunthorpe
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Go Outdoors Customer Care Team
Fabulous shop full of bargains
Fabulous shop full of bargains. Got a pair of shoes & a jacket of the sale rail. Carol & nicky couldn't have been more helpful. Fantastic experience by happy smiley staff. Definitely be back
2 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Scunthorpe
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Carol
Carol couldn’t have been more pleasant and helpful, fantastic customer service.
2 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Scunthorpe
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Carol was amazing with my daughter who…
Carol was amazing with my daughter who needed help with walking shoes. She deserves a pay rise and a bank holiday weekend off. Thanks Carol
2 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Scunthorpe
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
We visited the store to look/buy some…
We visited the store to look/buy some walking boots. I didn't catch the name of the lovely guy who helped us but he was so knowledgeable and I come away making a purchase.
The ladies at the till Robyn/Nicky were extremely attentive and helpful. Everybody made this a pleasurable experience as always. Thank you so much.
30 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Scunthorpe
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Liv and Paul were amazing
Liv and Paul were amazing! They helped us with all of our problems and were very polite! Great staff , great place!
29 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Scunthorpe
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
I had Josh help with walking boots
I had Josh help with walking boots.
He was very helpful and knowledgable
28 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Scunthorpe
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
I use this store often
I use this store often, for fishing baits, sweaters and today Salamon hiking shoes, For the shoes I was served by Danni, who was very helpful. At the checkout, I was served by Sue, again very polite and witty. Would recommend this store to all
28 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Scunthorpe
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Helpful friendly staff (assistant on…
Helpful friendly staff (assistant on she section & Paul on checkout). Good selection of items at good prices
28 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Scunthorpe
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Fantastic store
Fantastic store, clean and tidy, staff very helpful, both a lady with colourful hair on the shop floor and a lady called Sue on the till, was chatty and friendly. Will go again soon.
25 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Scunthorpe
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Carol provided excellent service…
Carol provided excellent service helping my daughter choose some walking shoes. We will definitely be back!!
26 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Scunthorpe
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Carol was very helpful and kind
26 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Scunthorpe
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Amazing service
We were served by Carol who, without being asked, managed to save us £25. So helpful and friendly!
26 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Scunthorpe
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Fantastic customer service today from…
Fantastic customer service today from Carol… we went to buy my son some walking boots and she couldn’t of been more helpful!
26 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Scunthorpe
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Paul was extremely helpful and very…
Paul was extremely helpful and very friendly! Thank you!
25 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Scunthorpe
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Just like to thank Carol
Just like to thank Carol, she's just a star. Helped me find the correct size walking shoes, gave solid advice on socks too. She genuinely cared about my experience and wanted to help. Thanks so much. Great service.
25 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Scunthorpe
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Saw some t shirts I liked while in…
Saw some t shirts I liked while in store today. The staff were so kind and helpful, suggesting I might like to try them on. As a result I chose two and the quality is exceptional
23 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Scunthorpe
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Absolutely spot on, Sue
Absolutely spot on. Sue helped sort my card which was playing up, advised on best savings. Patience with a smile 😁
23 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Scunthorpe
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
We visited the Scunthorpe store on two…
We visited the Scunthorpe store on two occasions recently , well presented store
Staff very professional , helpful and knowledgable
22 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Scunthorpe
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Excellent service today by Max in…
Excellent service today by Max in store! Extremely helpful, and went above a one beyond to support us during our visit! X
22 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Scunthorpe
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.