Brilliant customer service and assistance from Laura. I'm traveling quite a bit around the UK and this branch is the only one which had the boots I was looking for to try on. I phoned beforehand and s... Ver mais
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Brilliant customer service and assistance from Laura. I'm traveling quite a bit around the UK and this branch is the only one which had the boots I was looking for to try on. I phoned beforehand and s... Ver mais
A empresa respondeu
We were served by Ian who was very helpful and knowledgeable. Received great service and am now enjoying a new pair of comfortable well-fitted hiking boots. Would definitely recommend.
A empresa respondeu
I went to Go Outdoors in Shrewsbury Town Centre with a query about buying Campingaz cylinder screw in stoppers that I had been unable to resolve myself over the Internet. Kris went out of his way to... Ver mais
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It’s a good store with a good range of things to buy our only criticism is the customer service that lacks a real sense of nothings to much trouble if you ask one of the staff. This is key especially... Ver mais
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Escrito pela empresa
Escrito pela empresa

6/7 Mardol Head, SY1 1HD, Shrewsbury, Shropshire, Reino Unido
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Kelly was extremely pleasant and helpful at the Shrewsbury store and helped us resolve an issue we had with when many in other shop’s didn’t. Thank you Kelly.

Resposta da GO Outdoors - Shrewsbury (Express)
Dan, will and Laura were very helpful and kind. Great service

Resposta da GO Outdoors - Shrewsbury (Express)
I spoke to Laura and Chris (and, prior to my visit, Kelly, by phone). They are all friendly, helpful and knowledgeable.
Laura gave me my Leader Discount and a £5 on £10 minimum spend, discount voucher, to be used by 31st May. Laura is always cheerful and helpful.

Resposta da GO Outdoors - Shrewsbury (Express)
Lovely store, well laid out
Staff very very helpful and friendly

Resposta da GO Outdoors - Shrewsbury (Express)
Very helpful, courteous, service. The assistant took time to try and locate the particular item which we required which took quite a bit of searching.

Resposta da GO Outdoors - Shrewsbury (Express)
I was very pleased with the boots I purchased at Go Outdoors in Shrewsbury on the 1st May ( more importantly so was my wife with her new boots).
We received excellent expert advice from Laura who took time and great care to ensure that we bought the best boots that suited our needs and that they fitted properly.I was undecided between a size 8 and 9 but after trials on the ramp at Laura’s suggestion I opted for the larger size which fit perfectly.
Well done Laura and many thanks from us both.
Richard and Elizabeth Shortridge

Resposta da GO Outdoors - Shrewsbury (Express)
The staff at go outdoors at pride hill, Shrewsbury are fantastic.So very helpful.

Resposta da GO Outdoors - Shrewsbury (Express)
Great store as always, extremely helpful staff who knows their stuff,keep up the good work 👍🏻

Resposta da GO Outdoors - Shrewsbury (Express)
Elin was extremely helpful fetching different walking trainers and different sizes until I found the best pair.
I really appreciated her advice, my trainers have been great, I am glad I went with the bigger size. Thank you!

Resposta da GO Outdoors - Shrewsbury (Express)
The staff at Shrewsbury Express Kris and Lilly were very helpful and friendly. They advised me about the different waterproofing levels and treatment methods for my walking shoes to keep them at their best. I am very happy to recommend the store and will continue shopping at GO Outdoors.

Resposta da GO Outdoors - Shrewsbury (Express)
Easy transaction.Staff were courteous and appeared to have a good knowledge of products and were people friendly.
I will go again

Resposta da GO Outdoors - Shrewsbury (Express)
Popped in to ask a few questions and to get help making my mind up with which tent was for me. What started off as a few questions ended up with me leaving with a new tent in hand. The professionalism and knowledge of the chap who served me was second to none, he answered all my questions at ease, even made me think of a few things that I hadn’t thought of. I highly, highly recommend and won’t hesitate to buy from here again,

Resposta da GO Outdoors - Shrewsbury (Express)
Visited your branch in Shrewsbury. The assistant in the footwear department was very helpful & polite. He took me downstairs to complete my sale & even renewed my discount card with no fuss at all. Pleased with my purchase & I had a very positive experience. Thank you.

Resposta da GO Outdoors - Shrewsbury (Express)
Just called in to get a sleeping bag and Alex did a great job showing me through the best options and explaining the labelling. Happy Days, great store

Resposta da GO Outdoors - Shrewsbury (Express)
Ian was very helpful and able to answer all questions which I had regarding my purchase and helped make a balanced choice

Resposta da GO Outdoors - Shrewsbury (Express)
All the staff were so helpful and especially one gentleman who had slot of experience with walks marathons etc Gave good advice

Resposta da GO Outdoors - Shrewsbury (Express)
Imy wife and I went into GO outdoors in the center of Shrewsbury with the vague interest in replacing our walking shoes. The shop assistant Ed introduced himself and said could he help at first I said no it was once we had found some shoes that might be of interest we started to talk to him. He was very knowledgeable very helpful and not pushing to make a sale in any way in the end of my wife and I both bought shoes and we're very pleased with the level of customer service that he gave.

Resposta da GO Outdoors - Shrewsbury (Express)

Resposta da GO Outdoors - Shrewsbury (Express)
Ian served me and was knowledgable and helpful. Polite, friendly guy so came away happy with my purchase. Very competitive price for good quality shoe! Love this shop

Resposta da GO Outdoors - Shrewsbury (Express)
I needed advice and help in buying a pair of ladies walking boots for my hiking trip to Nepal last November.
Ian at the Shrewsbury branch patiently helped me try on various brands and models as well as various sizes for the perfect fit. They needed to be waterproof with a good grip on mountainous terrain.
In the end we decided on Merrill boots which had to be ordered. They were perfect and ticked all the boxes, perfect fit, waterproof, comfortable and a good grip and a good price.
Brilliant service…thank you!

Resposta da GO Outdoors - Shrewsbury (Express)
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