GO Outdoors - Southport Opiniões 

1111
•
TrustScore: 5 em 5

4,9

4/8 Tulketh Street, PR8 1AQ Southport, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Needed help to find a replacement air beam for Berghaus Tent. Proved difficult to find and obtain one, as all stores across the region were out of stock. Manager Ben went beyond our expectat... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Today I made several purchases from Go Outdoors Southport. Megan, the assistant helped me choose the correct items. She was very kind, patient and knowledgeable and she spent quite a long time helpi... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Wonderfully thorough, efficient, and friendly. Jen was a devoted team player. Thank you for your time. *I don't give 100% on feedback. It's nowt personal 😊

A empresa respondeu

Classificada 4 em 5 estrelas

Needed to purchase a new watch so visited the Southport store. I was told the company had withdrawn the sale of watches and customers must go online. Megan was very helpful both finding a suitable... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de artigos para acampamento
  2. também em
  3. Clube de escalada
  4. Loja de artigos de corrida
  5. Loja de bicicletas
  6. Loja de roupa desportiva
  7. Passeios a cavalo

Sobre GO Outdoors - Southport

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito pela empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informações de contacto

  • 4/8 Tulketh Street, PR8 1AQ, Southport, Reino Unido

  • 03443 876772

4,9

Excelente

TrustScore: 5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(1111)

36 823 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Brilliant customer service

Brilliant customer service - thank you

16 de março de 2026
Opinião espontânea
logótipo da GO Outdoors - Southport

Resposta da GO Outdoors - Southport

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Rory was super helpful!

Rory was super helpful and informative throughout the choosing and trying on process.

10/10 would recommend to any friends or family

14 de março de 2026
Opinião espontânea
logótipo da GO Outdoors - Southport

Resposta da GO Outdoors - Southport

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Lorna was most helpful & pleasant

11 de março de 2026
Opinião espontânea
logótipo da GO Outdoors - Southport

Resposta da GO Outdoors - Southport

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

So helpful and patient

Sam was so helpful and patient. Lovely store and people. Thank you.

28 de fevereiro de 2026
Opinião espontânea
logótipo da GO Outdoors - Southport

Resposta da GO Outdoors - Southport

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Helpful staff

There was a wide selection of products. The store is well organised with clear signage and labelling. Ben and Lorna were very helpful in assisting me to buy what I wanted.

20 de fevereiro de 2026
Opinião espontânea
logótipo da GO Outdoors - Southport

Resposta da GO Outdoors - Southport

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Gilet Purchase

A warm welcome by staff member Lorna who was polite, engaging, and knowledgeable regarding my purchase of a new Gilet, with a good members discount. The whole shopping experience was excellent from start to finish. Well done Go Outdoors and particularly to Lorna.

19 de fevereiro de 2026
Opinião espontânea
logótipo da GO Outdoors - Southport

Resposta da GO Outdoors - Southport

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Rory was fantastic!

Rory was fantastic! Very helpful and efficient and managed to get me a coat I wanted

14 de fevereiro de 2026
Opinião espontânea
logótipo da GO Outdoors - Southport

Resposta da GO Outdoors - Southport

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Lorna did an amazing job in helping us…

Lorna did an amazing job in helping us select the right camping gear and equipment 🙏

31 de janeiro de 2026
Opinião espontânea
logótipo da GO Outdoors - Southport

Resposta da GO Outdoors - Southport

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Staff very friendly and knowledgable…

Staff very friendly and knowledgable about the stick in the Southport store. Nothing was too much trouble. A special thanks to Megan who helped us with our purchases.

5 de fevereiro de 2026
Opinião espontânea
logótipo da GO Outdoors - Southport

Resposta da GO Outdoors - Southport

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

A great shop and brilliant service

Ben and Ste were great. Professional and very helpful. It was a delight to be served by them. I bought a fabulous Brasher coat and walking mittens. Wouldn’t go anywhere else!

30 de janeiro de 2026
Opinião espontânea
logótipo da GO Outdoors - Southport

Resposta da GO Outdoors - Southport

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Ben was fantastic

Ben was fantastic, so knowledgable and helpful
Thank you Ben
See you soon

30 de janeiro de 2026
Opinião espontânea
logótipo da GO Outdoors - Southport

Resposta da GO Outdoors - Southport

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Lorna

Lorna, and Ben, helped my husband to find the best waterproof jacket for walking our dog. Both staff were friendly but not overbearing. Lorna explained the types of waterproof jacket, to enable my husband to make the right choice.

14 de janeiro de 2026
Opinião espontânea
logótipo da GO Outdoors - Southport

Resposta da GO Outdoors - Southport

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Customer Service

Lorna gave a big welcome as I entered the store.
Provided valuable advice on shoe size and fittings.

Suggested an approriate pair of socks to complement the chosen shoes.

Made the customer feel apprectiated even after the sale.

14 de janeiro de 2026
Opinião espontânea
logótipo da GO Outdoors - Southport

Resposta da GO Outdoors - Southport

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

New winter coat and work shoes

Had a great experience today with Meg and Will who helped me pick out a new winter coat and pair of shoes for work. She was very informative about what sort of coat material I should be getting for warmth and water resistance. Sam who I met at the checkouts was also brilliant and friendly. Will be back again soon :).

4 de janeiro de 2026
Opinião espontânea
logótipo da GO Outdoors - Southport

Resposta da GO Outdoors - Southport

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

We visited the store to buy a Rab coat…

We visited the store to buy a Rab coat for my son. Ben was great, gave us great advice on the coat, sizing etc and let my son try on a couple of sizes to get the feel for the coat. Nothing was too much trouble! He also made sure my son had everything else he needed for his trip away and we also purchased a hat and gloves too!

3 de dezembro de 2025
Opinião espontânea
logótipo da GO Outdoors - Southport

Resposta da GO Outdoors - Southport

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Wow, what a difference

Today I visited the store to purchase a coat and the staff were fantastic

I feel it’s normal now to have to fact find when researching for a purchase

Not here, I had the pleasure of Rory to talk me through all the options and clearing explaining the pros and cons of each - a well versed member of the team, clearly with knowledge of the products

Ben finished the transaction for me swiftly and efficiently and was clearly a team leader with great customer service

Wonderful to see, thank you and well done

14 de dezembro de 2025
Opinião espontânea
logótipo da GO Outdoors - Southport

Resposta da GO Outdoors - Southport

Hi,

We're really glad you took time out to rate us as 5 stars here on Trustpilot. Hopefully we can deliver more wow experiences for you in the future.

Thanks again,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Excellent service

We were served by Lorna for new walking shoes/boots. She was very helpful, patient and knowledgeable, excellent customer service, as is usual at this branch.

26 de novembro de 2025
Opinião espontânea
logótipo da GO Outdoors - Southport

Resposta da GO Outdoors - Southport

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Very knowledgeable and friendly staff

Very knowledgeable and friendly staff. As I wanted information /availability for a product I spoke to Megan on the telephone on Wednesday and she instantly was able to answer my questions . I then visited the store again on Thursday and was dealt with by"Lorna" an exceptional employee in terms of helpfulness, knowledge and a lovely disposition

4 de dezembro de 2025
Opinião espontânea
logótipo da GO Outdoors - Southport

Resposta da GO Outdoors - Southport

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Lorna served me

Lorna served me ! She was very knowledgeable discussing all my options and the benefits of the £5 card. The item I wanted wasn’t in the store she explained a new delivery was due, advising me to phone the following day. The item I wanted had come in and she set it aside for me, I collected it today . Very pleased she is an asset to the company!

5 de dezembro de 2025
Opinião espontânea
logótipo da GO Outdoors - Southport

Resposta da GO Outdoors - Southport

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Very helpful and friendly staff

Very helpful and friendly staff. Thank you Ben for your help.

3 de dezembro de 2025
Opinião espontânea
logótipo da GO Outdoors - Southport

Resposta da GO Outdoors - Southport

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

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