GO Outdoors - Southport Opiniões 

1111
•
TrustScore: 5 em 5

4,9

4/8 Tulketh Street, PR8 1AQ Southport, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Needed help to find a replacement air beam for Berghaus Tent. Proved difficult to find and obtain one, as all stores across the region were out of stock. Manager Ben went beyond our expectat... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Today I made several purchases from Go Outdoors Southport. Megan, the assistant helped me choose the correct items. She was very kind, patient and knowledgeable and she spent quite a long time helpi... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Needed to purchase a new watch so visited the Southport store. I was told the company had withdrawn the sale of watches and customers must go online. Megan was very helpful both finding a suitable... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Wonderfully thorough, efficient, and friendly. Jen was a devoted team player. Thank you for your time. *I don't give 100% on feedback. It's nowt personal 😊

A empresa respondeu


Informações sobre a empresa

  1. Loja de artigos para acampamento
  2. também em
  3. Clube de escalada
  4. Loja de artigos de corrida
  5. Loja de bicicletas
  6. Loja de roupa desportiva
  7. Passeios a cavalo

Sobre GO Outdoors - Southport

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito pela empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informações de contacto

  • 4/8 Tulketh Street, PR8 1AQ, Southport, Reino Unido

  • 03443 876772

4,9

Excelente

TrustScore: 5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(1111)

36 939 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I came to the store today with many…

I came to the store today with many questions and Megan was so helpful! Very knowledgeable and friendly!

19 de maio de 2025
Opinião espontânea
logótipo da GO Outdoors - Southport

Resposta da GO Outdoors - Southport

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Great help and advice from Lorna

Went in to buy a new pair of walking shoes as the old pair had started to leak. I was served by Lorna who found me the shoes I wanted . Her advice re sizing and care was brilliant. The whole visit took less than 15 minutes.

16 de maio de 2025
Opinião espontânea
logótipo da GO Outdoors - Southport

Resposta da GO Outdoors - Southport

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Lorna was helpful and knowledgeable

Lorna was helpful and knowledgeable. And patient as I took ages to buy boots. Very professional.

16 de maio de 2025
Opinião espontânea
logótipo da GO Outdoors - Southport

Resposta da GO Outdoors - Southport

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Great assistance

I was served by Lorna who was very friendly and helpful in my purchase of shoes and trousers. Great shop to visit.

14 de maio de 2025
Opinião espontânea
logótipo da GO Outdoors - Southport

Resposta da GO Outdoors - Southport

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Great place to shop for D of E

Been into the store in Southport half a dozen times over the last few months to get equipment for my son's D of E expeditions. The staff are always helpful and very knowledgeable. They went out of their way to spend time explaining their range of equipment. Sam and Ben were great, very patient and helped me make correct decisions from their huge stock choices. We got everything we needed.

7 de maio de 2025
Opinião espontânea
logótipo da GO Outdoors - Southport

Resposta da GO Outdoors - Southport

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

I have visited GoOutdoors in Southport…

I have visited GoOutdoors in Southport due to me needing a backpack and a jacket for hiking. Ben was absolutely amazing at giving an expert advise on which waterproof jacket to go for. He has been excellent from start to finish. Very knowledgeable and professional. I will come back to this store for further visits, as the service was stellar! 🤗

4 de março de 2025
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logótipo da GO Outdoors - Southport

Resposta da GO Outdoors - Southport

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Went in for a birthday present for my…

Went in for a birthday present for my partner and Will was here helpful. Made me aware of offers available. I will definitely return.

1 de maio de 2025
Opinião espontânea
logótipo da GO Outdoors - Southport

Resposta da GO Outdoors - Southport

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Fast

Fast, friendly service. Thank you

30 de abril de 2025
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logótipo da GO Outdoors - Southport

Resposta da GO Outdoors - Southport

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Bought a pair of Merrell walking shoes

Bought a pair of Merrell walking shoes, I was really impressed with the advice and knowledge of the (female) assistant who had been working in this area of retail for the past two decades. Her technical knowledge and way she explained things was excellent.

17 de abril de 2025
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logótipo da GO Outdoors - Southport

Resposta da GO Outdoors - Southport

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Purchased a great pair of Montana…

Purchased a great pair of Montana walking trousers. Good range of products and price points. Specific thanks to Rory whose experience and expertise made the whole shopping experience a pleasure and successful. He's a credit to the retailer.

27 de abril de 2025
Opinião espontânea
logótipo da GO Outdoors - Southport

Resposta da GO Outdoors - Southport

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Members of staff very helpful

Members of staff very helpful, have a great manner towards me the confused customer! An excellent experience.

24 de abril de 2025
logótipo da GO Outdoors - Southport

Resposta da GO Outdoors - Southport

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Top notch clothing and equipment to…

Top notch clothing and equipment to suit
All pockets, backed up with knowledgeable staff such as Lorna and Ben.
The shopping experience was definitely, enhanced by there advice.

25 de abril de 2025
Opinião espontânea
logótipo da GO Outdoors - Southport

Resposta da GO Outdoors - Southport

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Always efficient and friendly service…

Always efficient and friendly service here. Thank you Lorna for your help and advice today.
Good product ( walking boot )from a reliable brand at a good price.

23 de abril de 2025
Opinião espontânea
logótipo da GO Outdoors - Southport

Resposta da GO Outdoors - Southport

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Excellent service

22 de abril de 2025
logótipo da GO Outdoors - Southport

Resposta da GO Outdoors - Southport

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Staff Lorna and Ben were great…

Staff Lorna and Ben were great welcoming and knowledgeable.
Helped find what I needed.
Even saved me money.
Thank you

23 de abril de 2025
Opinião espontânea
logótipo da GO Outdoors - Southport

Resposta da GO Outdoors - Southport

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Good service and store had what I…

Good service and store had what I needed at a good price.

20 de abril de 2025
logótipo da GO Outdoors - Southport

Resposta da GO Outdoors - Southport

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Knowledgable and helpful staff

Spent ages trying on and making a decision about which waterproof jacket to buy for a forthcoming walking holiday. Assistant called Ben was very Knowledgeable about the products and very patient as I tried to make a decision. I left the shop confident with my choice.

18 de abril de 2025
Opinião espontânea
logótipo da GO Outdoors - Southport

Resposta da GO Outdoors - Southport

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Rory was amazing

Rory was amazing, I came in with my mum and bought some walking boots on 22/03/25, it had been a long while since needing walking boots. He asked what type of walking/hiking I’ll be doing and then advised which boots are best for that type of walking/hiking. He ensured I got the correct size and showed me how to tie boots properly to ensure fitted correctly, Rory explained how they should feel to ensure no blisters. I had to try about 5 pairs of boots and a couple of different sizes in a few, finally found a pair that were a great fit and comfortable.
Boots tried a tested on recent holiday to the lakes and I can say no blisters and happy healthy feet. Thank you Rory for you patience with me, you went above and beyond to help, I very much appreciated your expertise and help.

22 de março de 2025
Opinião espontânea
logótipo da GO Outdoors - Southport

Resposta da GO Outdoors - Southport

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Was greeted with a friendly smile as I…

Was greeted with a friendly smile as I walked in and was helped through my purchase with professionalism and courtesy. A great help in my decision to increase the size of my rucksack. Excellent service from start to finish. Lorna & Will are an asset to your company. Will be back.

16 de abril de 2025
Opinião espontânea
logótipo da GO Outdoors - Southport

Resposta da GO Outdoors - Southport

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Helpful staff in Southport

Popped into Southport where Lorna was extremely helpful and very friendly. Went out of her way to find the item we wanted in the stock room. Thanks

13 de abril de 2025
Opinião espontânea
logótipo da GO Outdoors - Southport

Resposta da GO Outdoors - Southport

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

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