The internet was down when I called for my order. They explained they were unable to take payment, stated that I’d already paid but unfortunately not able to scan. Rang Customer Service and... Ver mais
A empresa respondeu
Fox Valley Retail Park, S36 2AB Stocksbridge, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
The internet was down when I called for my order. They explained they were unable to take payment, stated that I’d already paid but unfortunately not able to scan. Rang Customer Service and... Ver mais
A empresa respondeu
Went in for children’s coats for back to school and was serviced by Heidi &Eleanor and I was blown away when she explained to me everything about washing them because I had no idea waterproof coats ne... Ver mais
A empresa respondeu
Staff were so helpful and friendly. They were very knowledgeable and offered advice only when I asked for it, which is exactly what I want when shopping. Anna and Penny were great. Luckily Stocksbri... Ver mais
A empresa respondeu
Ethan n Eleanor @ stocksbridge Very helpful as we couldn’t find my membership so I paid for new one.. then noticed I had a fob on my key ring.. The stores in Norwich that set me up put my address i... Ver mais
A empresa respondeu
Escrito pela empresa
Escrito pela empresa

Fox Valley Retail Park, S36 2AB, Stocksbridge, Reino Unido
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James was very helpful and had amazing insight into questions about climbing. Absolute goat.

Resposta da GO Outdoors - Stocksbridge
With thanks to Steve we came away with 2 pairs of boots we had gone shopping for. He helped us with the terminology and i think we all learned something. There was a bit of a glitch at the till, but all turned out fine. All the staff were very friendly and helpful.

Resposta da GO Outdoors - Stocksbridge
Excellent service from both the gentleman that found me the correct sized shoe and also to the cashier who when I asked if I could use the TAKE15 code actually looked into it rather than fobbing like the cashier did few weeks ago!

Resposta da GO Outdoors - Stocksbridge
Excellent experience today with Emma. She was very knowledgeable and helpful which ultimately led to me buying my new walking coat. Eleanor was super helpful on the till as I had made a mistake with the membership but she was able to sort it for me no problem.
Thank you both

Resposta da GO Outdoors - Stocksbridge
The staff at Go Outdoors, Stocksbridge, always go above and beyond. I often choose to use the “Click and Collect” option as Stocksbridge is my nearest store. As always there is never a wait at the Click and Collect desk. Always friendly and polite too. I spotted some trainers that were in my size and in the sale and the salesperson was very helpful getting me the left shoe from the back room. When I went downstairs to pay, “Jo” on the till was so friendly and asked me if I had seen the bargains in the sale. I went to look and came back with 3 more items, that were real bargains. So nothing negative to say here. It’s a joy to shop here.

Resposta da GO Outdoors - Stocksbridge
I went to the Stocksbridge GO Outdoors a few weeks back now and in a panic. I had driven over an hour to drop my daughter off on a Gold DofE practice weekend only to realise 5 minutes out that we had left her waterproof coat by the door! The staff in the store were soooo helpful, not pushy, very knowledgeable and understanding when I said I'd just check the other stores to see what was best. When I went back, they had gone above and beyond and managed to hunt down the exact jacket I wanted in the size I needed! I'm sorry I don't know which lady it was that helped so much but Heidi, Lilli and Penny you were fantastic so thank you! And she had a great weekend of walking!

Resposta da GO Outdoors - Stocksbridge
I needed help choosing the best walking boots that would be reliably waterproof and comfortable. The staff were extremely helpful and went out of their way to make recommendations based on their experience and customer feedback.

Resposta da GO Outdoors - Stocksbridge
I was served by Penny, really friendly and helpful

Resposta da GO Outdoors - Stocksbridge
I’ve never had a bad experience. The staff are always friendly and helpful.

Resposta da GO Outdoors - Stocksbridge
Outstanding staff member called Steve who made our visit so much easier. He was knowledgeable about the products and helped us to choose a suitable coat. He pointed out the best offers and found a great coat at the back of the rack that I would have missed. Many thanks Steve

Resposta da GO Outdoors - Stocksbridge
Great service at Stocksbridge. Plenty of quality kit at great prices.

Resposta da GO Outdoors - Stocksbridge
Only one changing room in a store so big is very poor. I had to wait a ridiculous amount of time before it was my turn to try on an item.

Resposta da GO Outdoors - Stocksbridge
I went into the Stocksbridge store without a clue what I needed. Lilli was super friendly and helpful, suggesting various alternatives at different price points and helping me understand the pros and cons of each. Thank you Lilli!

Resposta da GO Outdoors - Stocksbridge
Visited go outdoors to day and Very disappointed to hear that they don't honour Blue light card holders ,NHS workers Ambulance, Fire,Police,Army
Just shows like a lot more companies now Covid is over could not care less ,hope it never happens again just hope card holders start to shop somewhere else.

Resposta da GO Outdoors - Stocksbridge
Excellent and very knowledgable advice provided by Leon at Stocksbridge to help choose and purchase appropriate walking boots.

Resposta da GO Outdoors - Stocksbridge
Penny was very helpful today, going out of her way to route out a missing coat for my Mum.

Resposta da GO Outdoors - Stocksbridge
Visited the stocksbridge store to buy some winter clothing. I was advised by a lovely lady called Penny and it honestly felt like I had my own Personal Shopper. She was great, chatty and really knowledgeable on the items I bought. Thank you Penny :)

Resposta da GO Outdoors - Stocksbridge
Steve was very helpful and gave good advice

Resposta da GO Outdoors - Stocksbridge
Lovely store to shop in. Well laid out, good range of goods/ price points, but the best thing was the staff, especially Heidi, who was so helpful and attentive.

Resposta da GO Outdoors - Stocksbridge
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