Great experience today at the shoe department. The assistant Theresa went above and beyond when I asked for advice regarding trainers for a foot problem. Although the store was extremely busy she... Ver mais
A empresa respondeu
Festival Park, Pavilion Drive, ST1 5SJ Stoke-on-Trent, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Great experience today at the shoe department. The assistant Theresa went above and beyond when I asked for advice regarding trainers for a foot problem. Although the store was extremely busy she... Ver mais
A empresa respondeu
I came into buy a camp stove for home use in case of black outs etc. Met a member of staff called Joel who was exceptional. Joel was very attentive, patient with all my questions, extremely knowledgab... Ver mais
A empresa respondeu
My other half purchased a coat in the wrong size and removed the tags. Claire and Nathan were super, they made it so easy to get it swapped without any issues and actually spoke to you like human bein... Ver mais
A empresa respondeu
Good service at the walking shoes section, and professional check out despite an issue - quickly resolved by James. The till was showing an incorrect price. Speedily checked and the till updated. Well... Ver mais
A empresa respondeu
Escrito pela empresa
Escrito pela empresa

Festival Park, Pavilion Drive, ST1 5SJ, Stoke-on-Trent, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great range of stuff and very helpful staff.

Resposta da GO Outdoors - Stoke
Very easy and the staff who helped us was very nice 👍

Resposta da GO Outdoors - Stoke
I was served and helped by Tom today at the Hanley/Festival Park store, he made sure i had everything i needed and was very polite and helpful. Thanks so much ☺️

Resposta da GO Outdoors - Stoke
We were served today by Teresa, excellent customer service, she was so helpful, fetched many pairs of shoes without hesitation for us to try on, very knowledgeable and really friendly, thank you to Teresa for your help during our visit

Resposta da GO Outdoors - Stoke

Resposta da GO Outdoors - Stoke
I bought some hiking boots. I was served by Theresa who was patient and also knowledgeable about the range I was interested in. She was able to show me what to look for and how to use them correctly. Overall it was enjoyable and fun experience. When I left I was confident that I had exactly what I was looking for
⭐️⭐️⭐️⭐️⭐️

Resposta da GO Outdoors - Stoke
Went in today for my daughter first horse helmet. Ellie was very nice and helpful as I haven’t got a clue about horse stuff. She took the time to make sure it fitted right couldn’t of asked for any one nicer to help

Resposta da GO Outdoors - Stoke
Harry & Sam were absolutely brilliant, they were so helpful when i came into store to purchase fishing equipment and bait for my son and for myself as a first time fisher !
They both took time to explain different options and shared lots of valuable tips !
I will definitely be returning very soon !

Resposta da GO Outdoors - Stoke
Poppin to look at their tents, thought we’d buy off the website as we didn’t want to lug in around all day.
In store offers aren’t available on the web do gave the store a call with it’s own published no. Chelsey and Jenny thank you for putting what we wanted to one side I’ve picked it up today.
Putting real in retail, life in the highstreet yet!

Resposta da GO Outdoors - Stoke
Excellent service from Theresa for myself and my daughter when buying and trying on walking shoes
Would highly recommend Theresa

Resposta da GO Outdoors - Stoke
Excellent service from Jess. Credit to your team!

Resposta da GO Outdoors - Stoke
Went to Festival
park - Go Outdoors for walking boots - Theresa gave good advice and guidance- excellent customer service- very happy with experience. Thank you.

Resposta da GO Outdoors - Stoke
Priced matched shoes for me… great service. Staff were very friendly and helpful

Resposta da GO Outdoors - Stoke
I was approached quickly by ? a store manager, Jo who identified my reason for entering the store, she took me to the till where Jen, found the time of my item purchase, and the amount I had spent? As the goods were faulty, (wellington boots both split) I was asked to go and choose a new pair and bring them back to the till. Rory was the young man in shoe/boot department and was extremely pleasant and very helpful. With new boots in hand I returned to the till where Ben took the balance payment. Problem sorted, all the staff were fantastic 😊
Jo/Jen/Rory and Ben

Resposta da GO Outdoors - Stoke
The Staff and Service. I wanted a replacement waterproof jacket. Layout of store now has each one with brand stand. I did not have a brand in mind, but did have requirements such as external map/ phone pocket, length etc. Caitlin was on it. Excellent product knowledge. At the till Jenny helpfully asked if i had a Blue light which i do but hadnt thought to mention. Thank you

Resposta da GO Outdoors - Stoke
Good service at the walking shoes section, and professional check out despite an issue - quickly resolved by James. The till was showing an incorrect price. Speedily checked and the till updated. Well done.

Resposta da GO Outdoors - Stoke
Clare and nathan were very helpful great customer service

Resposta da GO Outdoors - Stoke
Spacious shop, allowing for a relaxed shopping atmosphere. Great variety. Staff helpful and polite.

Resposta da GO Outdoors - Stoke
Great selection of outdoor gear. Went specifically for Altra trail shoes, Good choice and great to be able to try them on. Theresa was particularly helpful, bringing extra choices in my size. She was very friendly and chatty too. Found the perfect pair and they were in the sale too.

Resposta da GO Outdoors - Stoke
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