GO Outdoors - Wakefield Opiniões 

4634
•
TrustScore: 5 em 5

4,9

Hostingley Lane, Middlestown, WF4 4PZ Wakefield, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I chose a jacket I really liked but unfortunately my size was not on display. A lovely lady named Mikala (?) checked the stock then advised I could order on line and collect from the store which is wh... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

We went to the store searching for walking boots & a pair of walking trousers for my ten year old son, for his upcoming 3 peaks challenge football team fundraiser. After looking round we were assisted... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Went looking for some shorts today but very limited stock on regular rails. Ruth broke from the task she was doing and looked in the stock room and referred me ro the Sale rail - a very helpful an... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great quality products by respected brands, visited the Wakefield (Horbury) store today, exchanged a top I bought online and purvhased a jacket. Mandie and Kirsty helped me with my transactions and g... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de artigos para acampamento
  2. também em
  3. Clube de escalada
  4. Loja de artigos de corrida
  5. Loja de bicicletas
  6. Loja de roupa desportiva
  7. Passeios a cavalo

Sobre GO Outdoors - Wakefield

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito pela empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informações de contacto

  • Hostingley Lane, Middlestown, WF4 4PZ, Wakefield, Reino Unido

  • 01924 978026

4,9

Excelente

TrustScore: 5 em 5

5 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(4634)

36 823 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great prices

Great prices, nice girl Emma on the tills, helpful and friendly, thank you.

3 de outubro de 2026
Opinião espontânea
logótipo da GO Outdoors - Wakefield

Resposta da GO Outdoors - Wakefield

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Ruth was a brilliant help

Ruth was a brilliant help - it was like having my own personal shopping assistant. She took me everywhere I needed to go & even helped with technical washing instructions for my outdoors kit. Highly recommended, thank yoooo!

8 de outubro de 2026
Opinião espontânea
logótipo da GO Outdoors - Wakefield

Resposta da GO Outdoors - Wakefield

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Ruth was absolutely brilliant today she…

Ruth was absolutely brilliant today she helped my mum with sizing for some walking trousers and kept and going getting different sizes for her to try on, lovely lady and very helpful!

8 de outubro de 2026
Opinião espontânea
logótipo da GO Outdoors - Wakefield

Resposta da GO Outdoors - Wakefield

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Ruth was very efficient and friendly

7 de outubro de 2026
Opinião espontânea
logótipo da GO Outdoors - Wakefield

Resposta da GO Outdoors - Wakefield

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Ruth was very helpful

Ruth was very helpful and spent time advising and showing us where to start. My wife bought two pairs of trousers.

6 de outubro de 2026
Opinião espontânea
logótipo da GO Outdoors - Wakefield

Resposta da GO Outdoors - Wakefield

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Classificada 4 em 5 estrelas

Good experience

Good experience, Emily was very helpful and knowledgeable.
Some of the pricing a little mixed up but quickly resolved by Emily.

4 de outubro de 2026
Opinião espontânea
logótipo da GO Outdoors - Wakefield

Resposta da GO Outdoors - Wakefield

Thanks for the 4 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

I was served by a lovely lady called…

I was served by a lovely lady called Ruth, she was very polite friendly and helpful. I visit this store quite a lot and are very satisfied with my purchases .
Verity from Wakefield

30 de setembro de 2026
Opinião espontânea
logótipo da GO Outdoors - Wakefield

Resposta da GO Outdoors - Wakefield

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Thank you for your help and advice Ruth

Very easy to get to store and park car. Once inside we wanted to purchase a waterproof jacket for a man. Surrounded by so much choice, Ruth came to our aid.
She showed my husband a couple which were suitable for the purpose (dog walking).
My husband couldn't decide so Ruth prompted him to choose the style and colour that suited him perfectly. Excellent service.

27 de setembro de 2026
Opinião espontânea
logótipo da GO Outdoors - Wakefield

Resposta da GO Outdoors - Wakefield

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Great service at the store today

Great service at the store today. I needed assistance with a return and exchange, both Leeann and Mya were very helpful. Leeann was very friendly despite it nearly being closing time!

27 de setembro de 2026
Opinião espontânea
logótipo da GO Outdoors - Wakefield

Resposta da GO Outdoors - Wakefield

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Went looking for some shorts

Went looking for some shorts today but very limited stock on regular rails.
Ruth broke from the task she was doing and looked in the stock room and referred me ro the Sale rail - a very helpful and pleasant manner.
Found some t-shirts anyway and Ruth advised how to present these at checkout to ensure the correct discounts were applied.
Emma on the checkout was equally pleasant and talked about my shopping experience today

24 de setembro de 2026
Opinião espontânea
logótipo da GO Outdoors - Wakefield

Resposta da GO Outdoors - Wakefield

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Ruth who assisted us was brilliant with…

Ruth who assisted us was brilliant with helping us fined what we needed,very smiley and chatty

24 de setembro de 2026
Opinião espontânea
logótipo da GO Outdoors - Wakefield

Resposta da GO Outdoors - Wakefield

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Rab Slippers

Purchased my second pair of Rab outdoor camping slippers... absolutely fantastic for both home or going wild!!
Emma was most helpful as always!

20 de setembro de 2026
Opinião espontânea
logótipo da GO Outdoors - Wakefield

Resposta da GO Outdoors - Wakefield

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Martin excellent customer service skills

I went into the shop today 23/9/2026, to purchase a couple of items some of which I were unsure on what would be best suited to my needs. A friendly employee came over to assist me and his knowledge shone through as did his warmth and genuine customer service skills.

Martin you are amazing I left feeling pleased with purchases and also confident in how to use them

23 de setembro de 2026
Opinião espontânea
logótipo da GO Outdoors - Wakefield

Resposta da GO Outdoors - Wakefield

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Good staff

A quick visit for a 'cag in a bag' for a grandchild. Found what I needed. No help required by shop floor staff.
went to the tills. Checked out by Emma who was engaging and professional. A good.

21 de setembro de 2026
Opinião espontânea
logótipo da GO Outdoors - Wakefield

Resposta da GO Outdoors - Wakefield

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Price matching kind staff!

Myself and my husband visited the Wakefield store it is by far the one with the BEST STAFF. Daniela and Erin were so kind and paitent. We had peace matched my husbands walking boots and were refunded over £40. Price match anything instore find it cheaper online in your size they will refund in 7 days or at the till there and then if you show evidence. SIGNAL isnt great at this store so perhaps do your price matchijg prior to your visit. We then also found my Salomon boots cheaper online than in the store and used the refund towards minus the price match and they were £80.88 in the end! Boots advertised for £154 were half price absolutely over the moon and it was made easier by the flexibility of the helpful staff. Happy walking for us ☺️

18 de setembro de 2026
Opinião espontânea
logótipo da GO Outdoors - Wakefield

Resposta da GO Outdoors - Wakefield

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Classificada 4 em 5 estrelas

Brilliant staff in Horbury and Leeds…

Brilliant staff in Horbury and Leeds bike area.
Extremely helpful and knowledgable. We went to Leeds to see the larger size bike before ordering. Andy at Horbury bridge did a great job putting my sons bike together, and helping size the helmet.
Only downside was the stores couldn't order the bike, we had to do that on line to be delivered to the store, so neither of the stores who contributed to the purchase get the sale.

2 de setembro de 2026
logótipo da GO Outdoors - Wakefield

Resposta da GO Outdoors - Wakefield

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Tent

Assisted by Ruth this morning, looking for a tent I found online and showing four in stock, sadly there were none on the shelf but, we found a similar tent that meets my requirements.
Ruth and all the staff I met today were all very helpful and polite. 👍🏻

10 de setembro de 2026
Opinião espontânea
logótipo da GO Outdoors - Wakefield

Resposta da GO Outdoors - Wakefield

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Classificada 1 em 5 estrelas

Poor communication

Poor communication, ordered the items (two chairs) 84 in stock. Went to collect to be told they in fact wasn’t in stock and then completely put out of stock across all the shops and all of there sister company sites. Was refunded one chair and then had to ring several times to get the second one refunded. Poor customer service and experience.

23 de agosto de 2026
logótipo da GO Outdoors - Wakefield

Resposta da GO Outdoors - Wakefield

We are very sorry that your order was cancelled due to a stock error.

While we do always aim for our website to correctly reflect our stock levels, on occasion errors can occur and we apologise that your order was affected.

We can see that you have been in contact with our Customer Care Team over the phone and that a full refund has been issued for the order.

We hope that we can be of assistance again in the future to improve upon your experience.

Kind regards,
GO Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Very good experience

Ruth was very helpful in store today. She answered our questions and was very friendly.

9 de setembro de 2026
Opinião espontânea
logótipo da GO Outdoors - Wakefield

Resposta da GO Outdoors - Wakefield

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Classificada 4 em 5 estrelas

Kids walking trousers & boots

We went to the store searching for walking boots & a pair of walking trousers for my ten year old son, for his upcoming 3 peaks challenge football team fundraiser. After looking round we were assisted by Ruth who was lovely, really friendly & helpful. Although we were not able to find a pair that quite fitted even with help, due to my son being petite for his age, Ruth suggested a pair of waterproof/ wind proof trousers which could go over the top of his normal shorts which had a elasticated band. She also checked his walking boots fitted comfortably too for us. Thank you Ruth for your help, product knowledge & brilliant customer service skills

24 de agosto de 2026
Opinião espontânea
logótipo da GO Outdoors - Wakefield

Resposta da GO Outdoors - Wakefield

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

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