Visited the store today, and was assisted by Jo on tills, who was very polite and helpful. I required some information on the gas Go Outdoors sold, so she called Tom over. What a breathe of fresh ai... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
My wife and I visited the Warrington store on Sunday 25th October. The premises are clean and tidy, well laid out, and there appear to be plenty of staff on hand to assist customers. We had the pleasu... Ver mais
A empresa respondeu
I called in to go outdoors this afternoon to get a replacement pair of over trousers, I spoke to Amelia. who was extremely knowledgable and helpful, accredited to go outdoors training and staff morale... Ver mais
A empresa respondeu
Lilly was so helpful, knew her stock, asked the right questions to get what I wanted. She also had a happy smiley friendly personality. Would definitely recommend people to ask for her to help. The... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para acampamento
- também em
- Clube de escalada
- Loja de artigos de corrida
- Loja de bicicletas
- Loja de roupa desportiva
- Passeios a cavalo
Sobre GO Outdoors - Warrington
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contacto
Wilson Patten Street, WA1 1PS, Warrington, Reino Unido
- 01925 906755
4,6
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Staff done a great job all smiles and…
Staff done a great job all smiles and helped with an exchange quickly.
11 de novembro de 2025
Opinião espontânea
Resposta da GO Outdoors - Warrington
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Fantastic customer service experience…
Fantastic customer service experience today. Whatever your needs pop in and ask for Jake and/or Amelia. Exceptional knowledge. Thanks again Mark
15 de novembro de 2025
Opinião espontânea
Resposta da GO Outdoors - Warrington
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Excellent customer service
We visited the Warrington store today and I have to say the experience was exceptional. Jaden was an extremely polite and professional young man who promptly supported my requirements and went the extra mile to provide support. We’ll be back!
11 de novembro de 2025
Opinião espontânea
Resposta da GO Outdoors - Warrington
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Jaden was extremely helpful and very…
Jaden was extremely helpful and very patient whilst helping us
11 de novembro de 2025
Opinião espontânea
Resposta da GO Outdoors - Warrington
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Helpful Staff
Sue was very helpful in finding exactly what I needed for a trip to Iceland.
4 de novembro de 2025
Opinião espontânea
Resposta da GO Outdoors - Warrington
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Friendly and Helpful
Friendly, patient and helpful service by Louise M today -thank you!
4 de novembro de 2025
Opinião espontânea
Resposta da GO Outdoors - Warrington
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
I like the new layout of the Warrington…
I like the new layout of the Warrington Go Outdoors store, much easier to find what you are looking for and less "cluttered".
Great service form Sue, very helpful, thank you.
3 de novembro de 2025
Opinião espontânea
Resposta da GO Outdoors - Warrington
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Cheeky Wink
I was met by Sue and 'cheeky wink' Donna. They listened to the problem of my shoes failing after only a few months use, and within minutes were finding me another pair to replace them. Both the ladies had big smiles and great approach to customer problems. They a a credit to the company and I look forward to purchasing from this store again.
31 de outubro de 2025
Opinião espontânea
Resposta da GO Outdoors - Warrington
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Water bottle nonsense
I called in to buy a new water bottle for the gym. Fairly spare of the moment thing. I picked a bottle off the shelf that had a display price of £10. At the till, I was informed by the staff member that the cost of the bottle was actually £16. I was then informed that there was a two-tier pricing system and that becoming a member would lower the price. I was asked if I'd like to be a member and I agreed. After the exchange of some personal details and keying in of information, the same staff member announced that my new total for the bottle was now £19. You can imagine the confusion. Apparently this staff member didn't have the basic common sense to first of all inform me that it costs £5 to become a member and secondly, to spot that it was only a small purchase and therefore not beneficial for me to spend the £5 to become a member when the discount price wouldn't offset the cost of the membership. I don't know what kind of training these people get but whatever it is, it's not sufficient. It's also worth mentioning that the discounted price of the water bottle was £14, not £10, so the item cost was mislabelled. At the time of the purchase I had a screaming 2 year old in my arms and a 4 year old who was rolling around on the floor, so I took the path of least resistance and just paid the bill. On reflection, that bothers me and I really wish I'd stood my ground.
25 de outubro de 2025
Resposta da GO Outdoors - Warrington
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Excellent selection and with really…
Excellent selection and with really good prices.
24 de outubro de 2025
Resposta da GO Outdoors - Warrington
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Warrington
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Warrington
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
All staff in warrington were fantastic
14 de outubro de 2025
Resposta da GO Outdoors - Warrington
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Louise was very helpful in finding the…
Louise was very helpful in finding the item I was looking for, quickly and happily
15 de outubro de 2025
Opinião espontânea
Resposta da GO Outdoors - Warrington
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Good range,like the Peter Storm but…
Good range,like the Peter Storm but they had a great range of other waterproof garments!
5 de outubro de 2025
Resposta da GO Outdoors - Warrington
Hi,
4 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Very helpful staff
Very helpful staff, a great choice and good value.
7 de outubro de 2025
Opinião espontânea
Resposta da GO Outdoors - Warrington
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Great service
Every one in store was extremely helpful. They ordered the coat I bought. Had it delivered so I got the full discount the manager deserves a special mention she really is a star.
3 de outubro de 2025
Resposta da GO Outdoors - Warrington
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Good range of camping sleeping mats to…
Good range of camping sleeping mats to look at and choose from, which really helped to make the right choice
29 de setembro de 2025
Opinião espontânea
Resposta da GO Outdoors - Warrington
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Warrington
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
a nice shopping experience as wide…
a nice shopping experience as wide range of products with very competitive prices available
28 de setembro de 2025
Opinião espontânea
Resposta da GO Outdoors - Warrington
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
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