GO Outdoors - Wolverhampton Opiniões 

2722
TrustScore: 5 em 5

4,8

Eagle Street, Bilston Road, WV2 2AQ Wolverhampton, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Tina served me to footwear. She was very knowledgeable and helpful. Her attitude was very professional and nothing was too much trouble for her. I'll definitely be back. Thanks, Tina. Chris, Sheff... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Fantastic service again in Go Outdoors Wolverhampton. I went there on Saturday for a look round and had great service from Tina, Tansy and another lady who was their supervisor. I have been shoppin... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

I ordered some work shorts online that I needed to return, they were too small which was no faults of the store. I was able to come in and buy a new pair that were the correct sizing. Everybody was ve... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Mell was really professional, friendly and knowledgeable. Started by asking what type of walking I was going to be doing and what budget I had in mind for a pair of new walking boots. She talked me th... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de artigos para acampamento
  2. Loja de roupa desportiva
  3. Loja de bicicletas
  4. Clube de escalada
  5. Passeios a cavalo
  6. Loja de artigos de corrida

Sobre GO Outdoors - Wolverhampton

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito pela empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informações de contacto

  • Eagle Street, Bilston Road, WV2 2AQ, Wolverhampton, Reino Unido

  • 01902 907455

4,8

Excelente

TrustScore: 5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(2722)

35 035 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Helpful staff to assist me

2 de julho de 2026
Opinião espontânea
logótipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Sabrina.

Sabrina.
Dealt efficiently with our returns.
Very friendly and professional

1 de julho de 2026
Opinião espontânea
logótipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Top help and advice from Ade

Ade was fantastic in helping with some broken (vintage!) tent poles. Showed me the suitable replacements and how to fix them, with bonus advice on emergency repairs. Really knowledgeable, thank you again.

28 de junho de 2026
Opinião espontânea
logótipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

At the checkout the young lad (Jashan)

At the checkout the young lad (Jashan), I think that's the correct name. He was very friendly and helpful making some polite conversation, which I thought was excellent customer practice. Well done.

27 de junho de 2026
Opinião espontânea
logótipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Helpful checkout assistant.

20 de junho de 2026
logótipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Classificada 4 em 5 estrelas

The sales assistant was great

The sales assistant was great. Friendly and helpful. What didn’t help was my membership number wasn’t recognised but he dealt with it fine.

27 de junho de 2026
logótipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Lovely staff

Didn't get the ladies name, but she had blonde hair and glasses. She helped us find our son a nice pair of walking boots in the right size and was very approachable and chatty. Lovely lady. Also want to give a shout out to Jashan, who served us at the till. He was very polite and even helped me dispose of a big box for recycling. Overall a very nice experience, 10/10.

26 de junho de 2026
Opinião espontânea
logótipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Ade was super patient and friendly…

Ade was super patient and friendly taking the time to explain the basics of fishing too me, he was super insightful and helpful!

21 de junho de 2026
Opinião espontânea
logótipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Brilliant and friendly service

Brilliant and friendly service. Abi Y served us, helped us and was lovely. Our local Go Outdoors closed so we popped in whilst visiting family. Would recommend!

20 de junho de 2026
Opinião espontânea
logótipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Every person is professional

Every person is professional, knowledgeable, very helpful and willing (and wanting) to hel and very importantly… excellent communicators.

20 de junho de 2026
Opinião espontânea
logótipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Store is really tidy

Store is really tidy, clean and well stocked. Staff that we did have contact with were very knowledgeable and helpful. Really calm and relaxed atmosphere which is really appreciated in this crazy world! We were served by Abiy who was really attentive and friendly.

13 de junho de 2026
Opinião espontânea
logótipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Great place with everything you need for the outdoors.

Great place with everything you need, be it for fishing, camping, caravanning, hiking or just walking in the outdoors. plus being helped by the knowledgeable and very helpful staff. Tip! Mondays seems a good day as there less people in store.
Final tip! I noticed the amount of fishing gear they have in store. Very good prices and a vast amount of choice.
Finally a big shout out for Abiy on the till for being so helpful.

15 de junho de 2026
Opinião espontânea
logótipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Friendly and professional

Abiy served me on this occasion. I just needed a couple of things for an upcoming trip to Canada. It was about 30 minutes before closing time on Sunday and we chatted briefly about the day. Suffice to say, it had been a bit of a tough one in some respects but she remained friendly and professional and didn’t let it affect our interaction.

Go Outdoors had exactly what I needed. I thought they probably would.

Well done and keep up the good work.

14 de junho de 2026
Opinião espontânea
logótipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

AS SOON WE ENTERED THE STORE ASHLEY ASK…

AS SOON WE ENTERED THE STORE ASHLEY ASK IF HE COULD HELP FROM START TO FINISHING AND MANY QUESTIONS LOL AND HELP TO LOAD OUR CAR

14 de junho de 2026
Opinião espontânea
logótipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Very pleasant staff

Very pleasant staff

2 de junho de 2026
logótipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Classificada 3 em 5 estrelas

In store service is amazing - Order to Collect not so much

In store service is amazing. Staff are awesome and attentive, and the stock is beyond par with excellence. i cannot fault them.
However, shopping online, have a home delivery, not collect from store. i should have listened to my friend who had a similar experience but I went ahead and ordered something that I needed on a time sensitive basis due to be delivered in 3-5days. after almost 2 weeks of no updates, I rang customer services who told me the item was at the store on day 5 but the notification email "hadn't been sent for some reason" So off I went to the store in my lunch break to pick up my order. Upon arrival I was told it was not in the store. I left frustrated, and called customer services on the way back to work. During the call I was asked if I could turn around and go back to the store as the item was 100% there for me to collect. I could not but had another call whilst at work to confirm the item available to collect after work. Thankfully the operator was awesome and managed to double confirm the item was on the desk awaiting my collection after work. But after nearly two weeks wait for an item that was already there then being turned away after travelling 45mins the frustration had already been firmly implanted in my mind. It will be home deliveries for me from now on if ordered online.

2 de junho de 2026
logótipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Review

staff polite & Efficient a pleasure doing Business

2 de junho de 2026
logótipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Very friendly staff in the…

Very friendly staff in the Wolverhampton branch

13 de junho de 2026
Opinião espontânea
logótipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Ably had served us and was perfectly…

Ably had served us and was perfectly helpful, had informed us another discount we could’ve had, super helpful 5/5

13 de junho de 2026
Opinião espontânea
logótipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Always a great choice at reasonable…

Always a great choice at reasonable prices.

I was served by Wiktoria who was extremely helpful

9 de junho de 2026
Opinião espontânea
logótipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

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