Tina served me to footwear. She was very knowledgeable and helpful. Her attitude was very professional and nothing was too much trouble for her. I'll definitely be back. Thanks, Tina. Chris, Sheff... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Tina served me to footwear. She was very knowledgeable and helpful. Her attitude was very professional and nothing was too much trouble for her. I'll definitely be back. Thanks, Tina. Chris, Sheff... Ver mais
A empresa respondeu
Mell was really professional, friendly and knowledgeable. Started by asking what type of walking I was going to be doing and what budget I had in mind for a pair of new walking boots. She talked me th... Ver mais
A empresa respondeu
I ordered some work shorts online that I needed to return, they were too small which was no faults of the store. I was able to come in and buy a new pair that were the correct sizing. Everybody was ve... Ver mais
A empresa respondeu
Fantastic service again in Go Outdoors Wolverhampton. I went there on Saturday for a look round and had great service from Tina, Tansy and another lady who was their supervisor. I have been shoppin... Ver mais
A empresa respondeu
Escrito pela empresa
Escrito pela empresa

Eagle Street, Bilston Road, WV2 2AQ, Wolverhampton, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Resposta da GO Outdoors - Wolverhampton
They had exactly what I was looking for. Abby, who served me, was friendly and efficient

Resposta da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton
We went to view a completely different tent to the one we bought because of the door. Glad they had both pitched. Checked stock the week after and signed up for the text message discount. Staff working 24/4/26 & 01/05/26 were more than helpfully. Great service.

Resposta da GO Outdoors - Wolverhampton
Staff are helpful but not intrusive when you're looking around. Great knowledge and perfect customer service. Ade on the till was amazing.

Resposta da GO Outdoors - Wolverhampton
Fast delivery. Great looking tent. Bargain price. Not used it yet but really looking forward to trying it on our next camping trip

Resposta da GO Outdoors - Wolverhampton
We had a great experience today. We found everything we needed and a member of staff Ewan helped us tremendously by carrying a large package to the checkout for us. Abi Y helped us through the till and renewed our card for us. She gave us some very helpful advice. Once we had paid Ewan appeared and offered to carry our package to the car. We really are very grateful for this level of service. Thank you, Go Outdoors, and particularly Ewan and Abi.

Resposta da GO Outdoors - Wolverhampton
Went to go out doors yesterday ryan was very helpful always goes above and beyond pleasant fella cheers m8 much appretiated .

Resposta da GO Outdoors - Wolverhampton
Brandon was absolutely brilliant went above and beyond for me, managed to sort my order and hold the item until I could get customer services to cancel and reorder! I can’t wait for my new Oakley’s to arrive!! Thank you so much Brandon and John

Resposta da GO Outdoors - Wolverhampton
The store was amazingly tidy with all items clearly priced. Staff were helpful to guide me regarding gortex clothing ready for my next adventure. Sabrina on checkout was very polite and efficient when renewing my membership card etc.

Resposta da GO Outdoors - Wolverhampton
Went to look for climbing shoes and sunglasses. Young woman informed me the store doesn’t any longer sell climbing equipment but told me what stores do which was helpful. I then spoke to Ryan who came off a till to help me look at Oakley’s sunglasses, Ryan was patient and asked a manager if I could try them outside in the sun. He also let me try his glasses which were polarised so I could compare the difference. I’d found the same pair on line so Ryan price matched +10%. Overall had a good experience in store found the staff cheerful and helpful. 👌🏻 great store, Leisure lakes bikes are a good addition

Resposta da GO Outdoors - Wolverhampton
Needed specialist advice re some hiking boots and sizing. Excellent service by both Sabrina and Denton. Even helped me with a price match. Very happy.

Resposta da GO Outdoors - Wolverhampton
Great service at the Wolverhampton store. Katie was extremely knowledgeable and helpful. We love visiting this store for everything we need.

Resposta da GO Outdoors - Wolverhampton
Shout Out to Abi Y at Wolverhampton Go outdoors excellent customer service sorting out my purchase would definitely recommend this store.

Resposta da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton
After discovering yesterday that my membership card was apparently not linked to my online account, (even though I have used it online before 🤷♀️) I made various frustrating and fruitless attempts to contact Customer Care at GoOutdoors to get this rectified. I wanted to make a purchase and take advantage of the online discount being offered on walking boots, so I decided to phone and see if my local branch could help at all instead.
The staff at Wolverhampton were amazing. Ann-Marie answered the phone and was friendly and helpful from the get-go. She understood my issue straight away and although she said they weren't able to link my card in store, she checked their stock, put the boots aside for me to collect later in the day, and also spoke with the manager, who authorised the discount that I was unable to access online!
I would like to say a very big thank you to both Ann-Marie and Vicky for their kindness and care - you really made my day 😊

Resposta da GO Outdoors - Wolverhampton
My very inquisitive 7 year old and I visited the store on Saturday. The staff were exceptionally helpful, in particular the colleague who guided us to the swimming section and Jashan and Abi Y on the tills who had a lovely chat with my daughter. Really excellent service. Thank you!

Resposta da GO Outdoors - Wolverhampton
I made a mistake when buying a flogas propane cylinder and discovered a few weeks later that my regulator would not fit, it was "screw on" rather than "clip on" I only discovered this after breaking the seal which made matters a bit more complicated.
I returned to Go Outdoors to explain the problem and see if it was possible to exchange the bottle. As the seal was broken this wasn't straightforward as there was nothing to indicate whether any gas had been used making it difficult to sell the returned bottle to a new customer.
I fully understood the problem and was very happy that the store manager found a solution by weighing the bottle and comparing it to other new ones. Once he was satisfied that no gas had been used, he authorised an exchange which I was extremely grateful for.
All the staff were very helpful and understanding doing all that they could to assist me, in particular John and Abiy..
Thank you to all at Go Outdoors who helped me solve MY mistake.
David Williams.

Resposta da GO Outdoors - Wolverhampton
Amazing customer service, Ashley Hand was a great aid in choosing a tent and is an overall class person.

Resposta da GO Outdoors - Wolverhampton
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.