Excellent, proactive service from Daniel and team. I had been searching for sometime for specific Meindl brand boots. I had all but given up, but finally found what I needed in this store. Couldn’t re... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoMarket Street 4-6, YO1 8ST York, England, GB
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Leia as opiniões dos outros
I came to this store to buy extra dry bags but also in the faint hope someone there could fix my head torch (or I’d have to buy another one. Despite this meaning one less sale, Stu was quickly working... Ver mais
A empresa respondeu
Visited the express store again this weekend and as always the staff were incredible. I was struggling to find a good waterproof winter coat in other stores and although it seemed quite busy the staff... Ver mais
A empresa respondeu
Very helpful staff - guided me without being too pushy. Very grateful for their support in finding the right walking boot for me. Thank you
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para acampamento
- também em
- Clube de escalada
- Loja de artigos de corrida
- Loja de bicicletas
- Loja de roupa desportiva
- Passeios a cavalo
Sobre GO Outdoors - York (Express)
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contacto
Market Street 4-6, YO1 8ST, York, England, Reino Unido
4,8
Excelente
141 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Stu was amazing
Stu was amazing. I needed to get a pair of boots for my child with sensory issues and he was so patient. I will definitely be coming back.
9 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - York (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Very helpful and friendly service from…
Very helpful and friendly service from supervisor Stu. Will definitely be returning :)
29 de junho de 2026
Opinião espontânea
Resposta da GO Outdoors - York (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Exceptional service as always by…supervisor Stu and Team
Exceptional service as always by Supervisor Stu and his team.store looks really tidy and service was quick and easy.
29 de junho de 2026
Opinião espontânea
Resposta da GO Outdoors - York (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Thanks Emily…
Emily was very helpful in supporting me and my inquisitive 4 year old in selecting some camping chairs, demonstrating the different models and pointing out the various offers to ensure i got best value for my money.
27 de junho de 2026
Opinião espontânea
Resposta da GO Outdoors - York (Express)
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
They fixed my head torch but gained a lot more
I came to this store to buy extra dry bags but also in the faint hope someone there could fix my head torch (or I’d have to buy another one. Despite this meaning one less sale, Stu was quickly working his magic having been called over by Emily. Success! Old head rider torch working but I did end up buying quite a few other things. Both Stu & Emily were professional, friendly & very knowledgeable- they exceeded my expectations & I’ve signed up for a members card as a direct result.
19 de junho de 2026
Opinião espontânea
Resposta da GO Outdoors - York (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Very helpful staff
Kiara was incredibly helpful and knowledgeable
31 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - York (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
A pleasant experience.…
The staff were very helpful answering all my questions and giving advice about the product I was buying.At no time was I under any pressure and was impressed by their efficiency.
29 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - York (Express)
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
Was served very nicely and bought a…
Was served very nicely and bought a Tibet 55 rucksack from you. But, I was told it wasn’t waterproof and you didn’t have the correct size in stock.
When about to buy one with the tag from the rucksack to give me the dimensions required, I was surprised to see the tag saying ‘Rain Cover Included’ on the front.
When I got home found that this was indeed the case hiding under a zip on the bottom of the pack.
9 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - York (Express)
Thank you for leaving us a 4 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
GREAT!
Performed as expected. I was only receiving a click and collect package though.
7 de maio de 2026
Resposta da GO Outdoors - York (Express)
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Visited Go Outdoors York today…
Visited Go Outdoors York today Wednesday 13 May. I was served by Daniel who was lovely. He helped me with boots. Jacket. Fleece and rucksack. All in all a very good experience
13 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - York (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Daniel was very attentive and helpful 👏
Daniel was very attentive and helpful 👏
24 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - York (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
I visited York (express store) on…
I visited York (express store) on Saturday 2May 2026. Was served by Ben Lambert he got me exactly what I wanted in a pair of walking shoes I’m 73 and I sometimes struggle with bending to tie the laces nothing too much trouble for Ben he tied them for me so I could see if they fit ok.
I much prefer to go to this store rather the one at Van Guard Monks Cross as I know I am going to get a great service.
Thankyou again Ben and he had remembered I hadn’t been in the store for a while it’s nice to be remembered.
With kind Regards
Glynice Jennings
2 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - York (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Excellent service and great choice of…
Excellent service and great choice of stock
2 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - York (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - York (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Top notch
Hello, went to the York go outdoors shop last week and it had a very good selection of tents which was surprising for a relatively small shop, service was quality too.
23 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - York (Express)
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Brilliant
Lovely staff that helped me with everything I needed. Brilliant
27 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - York (Express)
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
A star!
Excellent and helpful service by staff member Kiara in assesing various sizes and fits for some walking boots
30 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - York (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Sleeping bag advice
I went in to get some further advice on sleeping bags and the store staff was absolutely fantastic! Clear, professional, and helpful with assisting my decisions on getting the right sleeping bags for my upcoming adventures.
I would highly recommend this store and their highly knowledgeable staff.
16 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - York (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Resposta da GO Outdoors - York (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Stuw was brilliant
Stuw was brilliant. I needed walking sandals or shoes. He guided me through the range, helped me choose, try on etc. Got the discount code and explained returns policy etc.
Great service from all the staff.
Thanks
10 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - York (Express)
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
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