GO Outdoors - York (Express) Opiniões 

141
•
TrustScore: 5 em 5

4,8

Market Street 4-6, YO1 8ST York, England, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Excellent, proactive service from Daniel and team. I had been searching for sometime for specific Meindl brand boots. I had all but given up, but finally found what I needed in this store. Couldn’t re... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I came to this store to buy extra dry bags but also in the faint hope someone there could fix my head torch (or I’d have to buy another one. Despite this meaning one less sale, Stu was quickly working... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Visited the express store again this weekend and as always the staff were incredible. I was struggling to find a good waterproof winter coat in other stores and although it seemed quite busy the staff... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Very helpful staff - guided me without being too pushy. Very grateful for their support in finding the right walking boot for me. Thank you

A empresa respondeu


Informações sobre a empresa

  1. Loja de artigos para acampamento
  2. também em
  3. Clube de escalada
  4. Loja de artigos de corrida
  5. Loja de bicicletas
  6. Loja de roupa desportiva
  7. Passeios a cavalo

Sobre GO Outdoors - York (Express)

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito pela empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informações de contacto

  • Market Street 4-6, YO1 8ST, York, England, Reino Unido

4,8

Excelente

TrustScore: 5 em 5

141 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(141)

37 055 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Daniel (York city centre) was very…

Daniel (York city centre) was very helpful and supportive

11 de abril de 2026
Opinião espontânea
logótipo da GO Outdoors - York (Express)

Resposta da GO Outdoors - York (Express)

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Daniel made our experience

Daniel made our experience! He welcomed us from the moment we came in and matched our humour greatly! He could have a laugh with us and was a friendly face! He also gave us a lot of tips on the shoes we bought, he knew what he was talking about and helped us come to a decision swiftly! thank you daniel!

2 de abril de 2026
Opinião espontânea
logótipo da GO Outdoors - York (Express)

Resposta da GO Outdoors - York (Express)

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Good quality and service

I went in to look for a fleece waterproof trousers and shoe clips for a trip to Finland in the autumn

As it’s spring now not all these items were available but the member of staff who helped me went into the store room and located everything I needed All good quality and with the membership card i saved over £30

25 de março de 2026
Opinião espontânea
logótipo da GO Outdoors - York (Express)

Resposta da GO Outdoors - York (Express)

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Classificada 1 em 5 estrelas

I had to chase up to see if a delivery…

I had to chase up to see if a delivery had arrived at the store as a notification had not arrived.
Second time this has occurred.

16 de março de 2026
logótipo da GO Outdoors - York (Express)

Resposta da GO Outdoors - York (Express)

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Superb customer service

We were looking for a really good pair of walking boots for Gold DofE. Emily couldn’t have been more helpful, bringing several types to try. To be truthful, because her service was so good, I was happy to buy the boots in store, even though I could have got them cheaper elsewhere.

22 de março de 2026
Opinião espontânea
logótipo da GO Outdoors - York (Express)

Resposta da GO Outdoors - York (Express)

Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Stu was very helpful in store

Stu was very helpful in store. My discount card ran out, so Stu renewed first. Very clean and well laid out store, easy access.

16 de março de 2026
Opinião espontânea
logótipo da GO Outdoors - York (Express)

Resposta da GO Outdoors - York (Express)

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Quality Service

The saff member Emily provided excellent customer service very polite and friendly with no pressure at all with the 2 products that we bought because the price was very competitive . COULD NOT FAULT THE SHOP AND STAFF AT ALL

13 de março de 2026
Opinião espontânea
logótipo da GO Outdoors - York (Express)

Resposta da GO Outdoors - York (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Thank you

Many thanks to all the staff, they were very friendly and found perfect waterproof gloves for me.

10 de março de 2026
Opinião espontânea
logótipo da GO Outdoors - York (Express)

Resposta da GO Outdoors - York (Express)

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Very helpful staff

Very helpful staff, especially Kiara. Found the shoes I was looking for!

7 de março de 2026
Opinião espontânea
logótipo da GO Outdoors - York (Express)

Resposta da GO Outdoors - York (Express)

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Outstanding professional guidance and service

The small mighty shop with a wonderful big heart. I went in needing some replacement boots for my other hiking boots that I use for work and it had to have specific abilities to make the day's use comfortable and durable and Stuart and his fantastic colleague have given very powerful advice on making sure I chose the right product for my needs. Stuart and his team were also happy and positive which is so important in today's sad times. I look forward to doing further business with this store and team in the future.

4 de fevereiro de 2026
Opinião espontânea
logótipo da GO Outdoors - York (Express)

Resposta da GO Outdoors - York (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Friendly helpful staff

Went into York city centre shop today to get a cabin luggage sized back pack. Daniel was really helpful, got out a tape measure to check bag dimensions, discussed pros and cons of various bags…He was professional and friendly without being pushy. Definitely a great asset to your team

17 de fevereiro de 2026
Opinião espontânea
logótipo da GO Outdoors - York (Express)

Resposta da GO Outdoors - York (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Excellent staff

After being left to browse, Stu W came across immediately when I looked for help. His advice was sound, delivered without any sales pressure. He was then efficient in sorting out my DofE leader discount.

13 de fevereiro de 2026
Opinião espontânea
logótipo da GO Outdoors - York (Express)

Resposta da GO Outdoors - York (Express)

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Really super service

Really super service - very knowledgeable and friendly staff.

6 de fevereiro de 2026
Opinião espontânea
logótipo da GO Outdoors - York (Express)

Resposta da GO Outdoors - York (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Simple no fuss or faff

Popped in to buy some hiking boot laces, thats exactly what I got. Staff member who assisted me was knowlegable and great sense of humour. Unlike other shops he didn't bombard me with lots of nonsense talk and sales person tactics. A good honest person with a no nonsense attitude which has encouraged me to revisit this store for some of my more exciting hiking purchases. Onwards and upwards. Thank you 5⭐️

4 de fevereiro de 2026
Opinião espontânea
logótipo da GO Outdoors - York (Express)

Resposta da GO Outdoors - York (Express)

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Good product knowledge

Emily was very professional and helpful. I was impressed by her knowledge of the products.

31 de janeiro de 2026
Opinião espontânea
logótipo da GO Outdoors - York (Express)

Resposta da GO Outdoors - York (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

I visited the York store today and was…

I visited the York store today and was served by a very friendly and helpful man . Even though I was babbling a bit he worked out what I wanted and I went away happy .Great service 😁

29 de janeiro de 2026
Opinião espontânea
logótipo da GO Outdoors - York (Express)

Resposta da GO Outdoors - York (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Very friendly & welcoming store

Very friendly & welcoming store. Found what I needed with the help from an assistant.

28 de janeiro de 2026
Opinião espontânea
logótipo da GO Outdoors - York (Express)

Resposta da GO Outdoors - York (Express)

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

We were on a city break

We were on a city break. And I had forgotten to pack a belt. So popped in to the store and I asked the 1st member of staff i saw about belts. She had an armfull of stock. But showed me the rack. With a smile.
Happy shopper, with a nice new belt.

6 de dezembro de 2025
Opinião espontânea
logótipo da GO Outdoors - York (Express)

Resposta da GO Outdoors - York (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Arrived in York to find my 12 year old son had left his coat on the dining room chair!?!

A lovely young lady called Chiara helped us find a coat in the sale to fit which was a bargain and took the sting out of buying a coat a month after buying my son a winter coat. We used the DoE card and saved 10% on what was already a great price. Thank you Chiara for saving the day 🙏

7 de dezembro de 2025
Opinião espontânea
logótipo da GO Outdoors - York (Express)

Resposta da GO Outdoors - York (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Stu W

Stu W. Went out of his way to get me what I needed. Very happy with his help.
Thank you so much. I will be recommending my friends to come to this store.

5 de dezembro de 2025
Opinião espontânea
logótipo da GO Outdoors - York (Express)

Resposta da GO Outdoors - York (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

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