GO Outdoors - York Vangarde Opiniões 

1410
TrustScore: 4.5 em 5

4,7

Vangarde Way, YO32 9AE Huntington, England, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I originally ordered 2XL Peter storm Malham stretch waterproof jacket replace my existing 2XL, jacket arrived noticed cut of jackets fittings not same as other 2XL more tailored. Went to York Vangarde... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

Well I looked online for a changing robe, the website showed items yet said come instore to look at more available which is good as id like to see them not just pictures so we did what a wasted journ... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We were at Go Outdoors York Vangarde Wednesday 9th September. My wife was looking for some extra shorts she had previously purchased in the Go Outdoors in Gateshead. We thought we were out of luck but... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

What a wonderful young lady you have working for your company. Nibal is not only knowledgeable with the products you sell but also the best way you can pay with easy instalments making the whole exp... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de artigos para acampamento
  2. Loja de roupa desportiva
  3. Loja de bicicletas
  4. Clube de escalada
  5. Passeios a cavalo
  6. Loja de artigos de corrida

Escrito pela empresa

Order Queries If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse. Contact us via Customer Care

Go Outdoors Details

Escrito pela empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informações de contacto

  • Vangarde Way, YO32 9AE, Huntington, England, Reino Unido

4,7

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(1410)

36 233 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Mechanical horse - recovery from injury

Returning to riding after an injury is never easy, so a session on the mechanical horse seemed a good opportunity to check strength and flexibility. Really enjoyed the experience and Carys who operated the horse was excellent. Great feedback on position etc. and two rider printouts. Thoroughly recommended. Excellent value for money. Thanks Carys for your patience and helping us to navigate the on screen system. Much appreciated!

31 de maio de 2026
Opinião espontânea
logótipo da GO Outdoors - York Vangarde

Resposta da GO Outdoors - York Vangarde

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Classificada 1 em 5 estrelas

Ordering online for click and collect…

Ordering online for click and collect not reliable. Seems the team were struggling to sort through the inventory due to the volume. Friendly team and ultimately the issue was resolved although the item I ordered is now available but I already have an alternative item so am waiting to see if the original order is refunded.

22 de maio de 2026
logótipo da GO Outdoors - York Vangarde

Resposta da GO Outdoors - York Vangarde

We appreciate you taking the time to share your review. We are sorry to hear that you found our Click & Collect service to not be reliable.

From checking your order I can see that this was returned to the selected collection location on the 22nd of May and a refund for this has been issued back to the original payment method which will show back on your account within 3-5 working days.

We have contacted you via the email address provided on your order to discuss this further.

Kind regards
GO Outdoors Customer Care Team.

Classificada 5 em 5 estrelas

Good deals and service from Go Outdoors

Not exactly sure which 'Go Outdoors' purchase this review request this refers to! I recently bought two pairs of Peter Storm trainers online. They came quickly and the first pair, cheap kickarounds, have covered many comfortable miles over the last couple of weeks. The second, waterproof walking shoes, have only been tried on so far, so I can't really comment. The other experience it might refer to was in the York town centre branch where two very helpful staff supplied me with a new walking pole tip to stop me clattering and slipping over the cobbles on the newly exposed metal tip of my pole.

29 de maio de 2026
Opinião espontânea
logótipo da GO Outdoors - York Vangarde

Resposta da GO Outdoors - York Vangarde

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Very good

Very good store had a wide range of varieties of stock, dog friendly, staff are always happy to help and well educated about stock they are selling
Alex - was helpful when I was buying a tent he has tried a lot of the tents out and able to give recommendations through personal experience.
Josh - well educated about all camping gear and passed on some useful information. Didn’t feel like he was trying to up sell listened to what I needed and gave a range of recommendations and able to listed the pros and cons to each item. Also educated me on how to stay safe on a mountain and recommended things people tend to forget such as first aid kits.
Charlotte H - helped me find a new coat and educated me on how different fabrics work and how to correctly layer my items of clothing to stay warm on mountains in snowy conditions.
Beatrice and Morgan - helped me at check out on different days - helped me when I had left my membership card in the car and when I got logged out of my student discount
Over all this is a really good store and all staff seem to be well educated on a wide range of different equipment and are always happy to pass on information.

30 de maio de 2026
Opinião espontânea
logótipo da GO Outdoors - York Vangarde

Resposta da GO Outdoors - York Vangarde

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Great prices

Great prices, friendly knowledgeable staff.
What’s not to like!

29 de maio de 2026
Opinião espontânea
logótipo da GO Outdoors - York Vangarde

Resposta da GO Outdoors - York Vangarde

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Awning tiles and great customer service

We had seen awning floor tiles on the website but couldn’t find them on the shop floor. We asked Erin, who checked to see if there were any in the back. Found them, waited while we worked out how many ( even provided pen and paper) and then took the packs to the tills for us. I hope Go Outdoors appreciate what great staff they have at York.

28 de maio de 2026
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logótipo da GO Outdoors - York Vangarde

Resposta da GO Outdoors - York Vangarde

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Katie made a very big impression on our…

Katie made a very big impression on our visit I met her when I wanted to use the fitting room not only was she friendly and knowledgeable but she took time to engage us asking about interests and pointed out things what we might like so much so I bought 2 of one product and another 3 items which I didn't come in for
Well done

22 de maio de 2026
logótipo da GO Outdoors - York Vangarde

Resposta da GO Outdoors - York Vangarde

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Great staff!

Went to buy camping chairs for an exciting trip for the south of France. My fiancé is of larger size so needed assistance knowing what chair to get. Adam was SO helpful. We couldn’t differentiate arm to elbow but he swooped in like a true hero. He was so polite and genuinely one of the best employee interactions I have in a long time. I just had to make a review. Thank you Adam you’ve made our holiday!

29 de maio de 2026
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logótipo da GO Outdoors - York Vangarde

Resposta da GO Outdoors - York Vangarde

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Good camping chair

Went to buy a camping chair today. Got a really high quality one. Talked to a staff member called Adam was really helpful in finding right one.

29 de maio de 2026
Opinião espontânea
logótipo da GO Outdoors - York Vangarde

Resposta da GO Outdoors - York Vangarde

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Owen was great

Owen was great, explained things really well and went out of his way to help me out and make everything easier. Will definitely return.

29 de maio de 2026
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logótipo da GO Outdoors - York Vangarde

Resposta da GO Outdoors - York Vangarde

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Excellent service from Alex

Popped in to look at barbecues and wanted to say how incredibly helpful, pleasant, polite and patient(!) Alex was. Excellent service - thank you very much!

24 de maio de 2026
Opinião espontânea
logótipo da GO Outdoors - York Vangarde

Resposta da GO Outdoors - York Vangarde

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

There was a Passenger T-Shirt I wanted…

There was a Passenger T-Shirt I wanted to buy for my wife, sadly her size was not on the rail. I asked a store assistant (Katie) who let me know there was 1 in stock. She searched the store and came back with it for me. Purchase made!
A very happy husband and dad of two wild toddlers. Thank you Katie!

28 de maio de 2026
Opinião espontânea
logótipo da GO Outdoors - York Vangarde

Resposta da GO Outdoors - York Vangarde

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Went into go outdoors today in…

Went into go outdoors today in Huntington , A really nice man called Callum couldn’t do enough for us.
We wanted a beginners course fishing set up for two people.
We didn’t want to spend a massive amount but we wanted stuff that was good for our needs.
Callum obviously a very experienced fisher man , sorted us out with everything we needed and it didn’t break the bank.
Just like to say a massive big thank you to Callum for sorting everything out.
It was very much appreciated

28 de maio de 2026
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logótipo da GO Outdoors - York Vangarde

Resposta da GO Outdoors - York Vangarde

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Classificada 4 em 5 estrelas

Good range

Good range of camping equipment but still no tent porches in stock tried so many stores and can't get one.

28 de maio de 2026
Opinião espontânea
logótipo da GO Outdoors - York Vangarde

Resposta da GO Outdoors - York Vangarde

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Great staff help from Izzy & Katie

Katie and Izzy both really helped me to choose the right waterproof. They were both really patient, gave good advice and information and worked together well to help me make a decision. They really impressed me.

28 de maio de 2026
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logótipo da GO Outdoors - York Vangarde

Resposta da GO Outdoors - York Vangarde

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Mark in footwear was amazing

Mark in footwear was amazing. A great knowledge of walking boots and the right socks to use. Incredibly helpful

27 de maio de 2026
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logótipo da GO Outdoors - York Vangarde

Resposta da GO Outdoors - York Vangarde

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Extremly nice and attentative service

Extremly nice and attentative service, getting support if needed and on top of all, even helpful and hands on with fixing the rack.
ADAM his name. Wish him success!

26 de maio de 2026
Opinião espontânea
logótipo da GO Outdoors - York Vangarde

Resposta da GO Outdoors - York Vangarde

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Visited this morning and saw Alex

Visited this morning and saw Alex. I asked him about exchanging a product . He then saw us at the Yeti counter and asked if he could help. He was excellent! Looked up the item we needed on his iPad and when he saw they were in stock but not on the counter he went off to find it for us! He was very helpful and friendly unlike the girl on the till who did the exchange for us!

24 de maio de 2026
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logótipo da GO Outdoors - York Vangarde

Resposta da GO Outdoors - York Vangarde

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Alex went above and beyond to help us…

Alex went above and beyond to help us today. Thank you!

24 de maio de 2026
Opinião espontânea
logótipo da GO Outdoors - York Vangarde

Resposta da GO Outdoors - York Vangarde

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

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