The wallpaper is excellent quality, although haven’t put it up yet. Delivery was earlier than expected. Needed customer support due to my mistake, which I couldn’t fault . The only downside was the p... Ver mais
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Leia as opiniões dos outros
I purchased a roll of Wallrock thermal lining paper, which got damaged by the adhesive tape securing the roll - I lost 80cm of what is an expensive product. I reported the issue and the response from... Ver mais
Gowallpaper Ltd emailed me to tell me that the product I was ordering had been discontinued, so they credited my purchase amount back. A great honest company.
Ordered and delivered within a few day's.and the wallpaper was exactly as shown.very pleased with my purchase.would definitely use this company again.
Informações sobre a empresa
Escrito pela empresa
Number 1 for Customer Service. Great Wallpaper Deals. Fantastic Range. Visit Our Online Shop. Quick Hassle Free Delivery. Best Prices. Do It Yourself, Home Improvements, Decorating Supplies.
Ordering the right wallpaper
Escrito pela empresa
- How do I order wallpaper samples?
- These can be added either from the category or product pages, however in some cases products samples are not available.
QUICK HASSLE FREE DELIVERY!
FREE DELIVERY - Simply spend £99 or over, this covers all standard UK areas. (Excludes Northern Scotland)
To take advantage of our FREE Standard delivery*,
simply spend £99 or More, this covers all standard UK areas. (Excludes Northern Scotland)
£5.99 on orders under £99
Informações de contacto
Genesis House, Stopes Road, Little Lever, BL3 1NP, Bolton, Reino Unido
- enquiries@gowallpaper.co.uk
- www.gowallpaper.co.uk
4,7
Excelente
16 mil opiniões
Pede aos clientes que escrevam opiniões
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The wallpaper is great quality and easy…
The wallpaper is great quality and easy to go up. Will definitely use this company again
1 de setembro de 2026
Choice price reliability and…
Choice price reliability and felivrty.full msrks on each
7 de setembro de 2026
Speedy delivery.
7 de setembro de 2026
All paper came when said and all batch…
All paper came when said and all batch numbers corresponded
8 de setembro de 2026
The wallpaper was delivered on time
The wallpaper was delivered on time, the quality of the paper is really good, and ordering was easy 😁
8 de setembro de 2026
I ordered lining paper and wallpaper…
I ordered lining paper and wallpaper etc. The choice of lining paper was great, and the variety of wallpaper as well as the ability to filter to search for specific requirements on the website was really helpful.
My order arrived on time, was packed well and the items were all good quality.
7 de setembro de 2026
Ordering was easy
Ordering was easy, samples available to purchase which arrived very quickly, delivery was extremely quick and reliable, prices much cheaper than well known stores. The first time we ordered we were extremely impressed with the company However I had ordered the wrong the colour by mistake and I would have liked to discuss on phone to ensure we could swap the order but there is no way of doing this -only email, and these were quickly answered (this is obviously how they keep their prices down) Excellent service unless you need to speak to someone
7 de setembro de 2026
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Next day delivery unreliable & bad customer service
Paid for next day delivery for wallpaper and paste; paste arrived but the wallpaper wasn't delivered until the following evening which ruined the tight timeline for finishing the decorating for fixtures to be fitted to enable carpet fitting and finally wardrobe assembly. Customer service very abrupt and "as a gesture of goodwill" have refunded the difference in price of next day & standard delivery to my account, not original payment card which, as I explained, is of no use to me as I don't require any more items as all decorating has been done.
7 de setembro de 2026
Resposta da Gowallpaper Ltd
Dear Julie,
Thank you for taking the time to explain the situation, and I am sorry that the delayed delivery of the wallpaper caused difficulties with your decorating schedule.
We fully appreciate that you paid for Next Day Delivery because you were working to a specific timeline, and that having the paste arrive as expected but the wallpaper not arriving until the following evening was frustrating. We understand that the decorating was being completed around other planned work, including the fitting of fixtures, carpets and wardrobes, so we appreciate that the delay had an impact on your plans.
With regard to the delivery charge, I would like to clarify that our policy does not allow us to provide refunds of postage charges where a parcel has been delayed. We appreciate that you selected and paid for a Next Day service, but unfortunately we are unable to refund the delivery charge back to the original payment method in these circumstances.
As a gesture of goodwill, we have therefore credited your account with the difference between the Next Day Delivery charge you paid and the standard delivery charge. This means that you have effectively been credited with the additional amount paid for the upgraded delivery service.
I do understand your point that you do not currently require any further items, and therefore a credit to your account may not be particularly useful to you. However, this is the resolution we are able to offer in line with our delivery refund policy, and unfortunately we are unable to convert this credit into a refund to the original payment card.
We are also sorry to hear that you found your previous interaction with our Customer Service team abrupt. That is certainly not the experience we want our customers to have. While we cannot change the delivery outcome on this occasion, we do appreciate you bringing your concerns to our attention and will ensure your feedback regarding both the delivery and the customer service experience is noted.
We hope you can appreciate that the account credit has been provided as a goodwill gesture despite our policy not providing for a postage refund in the circumstances described.
Best,
Go Wallpaper
Quality wallpaper at good price and…
Quality wallpaper at good price and quick delivery
3 de setembro de 2026
Just loved your wallpaper and was…
Just loved your wallpaper and was delivered shortly after after ordering my daughter is going to be buying wallpaper from your company as she likes your products
28 de agosto de 2026
Sage wallpaper
I ordered my wallpaper on line with no problem
The wallpaper is beautiful and very good quality
2 de setembro de 2026
Great range of wallpaper
Great range of wallpaper. I got a great price and my order was dispatched quickly with free postage. Would highly recommend.
27 de agosto de 2026
Good value and good quality wallpaper
Good value and good quality wallpaper. Very fast delivery
4 de setembro de 2026
good quality paper and delivered early
3 de setembro de 2026
Fantastic will use again for rest of…
Fantastic will use again for rest of my house
4 de setembro de 2026
No issues at all with this company
No issues at all with this company. Placed order, promptly delivered.
3 de setembro de 2026
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