The wallpaper is excellent quality, although haven’t put it up yet. Delivery was earlier than expected. Needed customer support due to my mistake, which I couldn’t fault . The only downside was the p... Ver mais
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Leia as opiniões dos outros
Easy website to navigate and a good selection of papers to choose from. Easy to order and pay with no hassle. I searched many sites to match a paper that was hung years ago that l needed to repair.... Ver mais
I purchased a roll of Wallrock thermal lining paper, which got damaged by the adhesive tape securing the roll - I lost 80cm of what is an expensive product. I reported the issue and the response from... Ver mais
Ordered and delivered within a few day's.and the wallpaper was exactly as shown.very pleased with my purchase.would definitely use this company again.
Informações sobre a empresa
Escrito pela empresa
Number 1 for Customer Service. Great Wallpaper Deals. Fantastic Range. Visit Our Online Shop. Quick Hassle Free Delivery. Best Prices. Do It Yourself, Home Improvements, Decorating Supplies.
Ordering the right wallpaper
Escrito pela empresa
- How do I order wallpaper samples?
- These can be added either from the category or product pages, however in some cases products samples are not available.
QUICK HASSLE FREE DELIVERY!
FREE DELIVERY - Simply spend £99 or over, this covers all standard UK areas. (Excludes Northern Scotland)
To take advantage of our FREE Standard delivery*,
simply spend £99 or More, this covers all standard UK areas. (Excludes Northern Scotland)
£5.99 on orders under £99
Informações de contacto
Genesis House, Stopes Road, Little Lever, BL3 1NP, Bolton, Reino Unido
- enquiries@gowallpaper.co.uk
- www.gowallpaper.co.uk
4,7
Excelente
16 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
I have returned some wallpaper to you…
I have returned some wallpaper to you over a week ago, and still haven't heard if you received it.
Not great
17 de agosto de 2026
Resposta da Gowallpaper Ltd
Hi Yvette,
Thank you for your email.
I’m sorry you haven’t received an update regarding your returned wallpaper.
I’ve checked the order and can’t see that a return request has been submitted, and we also don’t currently have any record of the return being received against the order. It’s therefore possible there may have been a mix-up with the return process or the parcel may have been sent back without the required return request being submitted.
As this needs to be checked by our enquiries team, please email enquiries@gowallpaper.co.uk with your order number and the details of the return. They will be able to check whether the return has been received and advise you further.
Apologies for the inconvenience.
Best,
Go Wallpaper
Fast delivery well packed
24 de agosto de 2026
Amazing wallpaper and absolutely…
Amazing wallpaper and absolutely amazing customer service and fast delivery very impressed highly recommend.
14 de agosto de 2026
I would recommend go wall paper ,Lovely…
I would recommend go wall paper ,Lovely wallpaper and arrived very quick . Not put it up as yet as waiting decorator , and it’s lovely unusual paper which I like .cant wait to see it up .
21 de agosto de 2026
Delivered quickly and the price was…
Delivered quickly and the price was much less than the same wallpaper in B&Q
21 de agosto de 2026
The glue bucket arrived broken
The glue bucket arrived broken. First, they said they'd only refund 50% of the bucket price as a voucher to use on next purchase from their website and wouldn't pay it to my bank account according ro their policy. Then, when I asked for a replacement, they changed their policy and offered a 50% refund to my bank account. They just make up their rules as they go along.They should stick with their words.
14 de agosto de 2026
Resposta da Gowallpaper Ltd
Dear Mr Singh,
We’re sorry you feel this way, however, your review does not accurately reflect what happened.
Our policy for a tub of paste that has leaked but remains fully usable is to offer 50% of the product value as credit to the customer’s account. This is because the product itself is still usable, and it also avoids unnecessarily replacing and disposing of a product that does not need to be replaced.
When you contacted us, we explained this policy and offered the account credit as the agreed solution. You then asked about alternative options and subsequently changed your preference regarding how you wanted the matter resolved.
Although our policy is to offer account credit in these circumstances, we decided to make an exception in your case and offered you a 50% refund back to your original payment method instead. This was done as a goodwill gesture to try to resolve the issue, despite this not being our standard policy.
We therefore did not "make up our rules as we go along". We initially followed our stated policy and then, after further discussion, chose to make an exception and offer an alternative resolution.
We always try to be reasonable and provide customers with a fair solution. In this case, the product remained usable and we offered compensation accordingly, including making an additional exception to our normal policy. We’re disappointed that, despite this, you remain unhappy with the resolution.
Best,
Go Wallpaper
I was really pleased with this company
I was really pleased with this company. I had seen a wallpaper online but I could not view it at either of the two UK suppliers showing online.
I contacted Gowallpaper as they supplied the Brand of wallpaper I required. They did not have samples of the required wallpaper but asked me to give them the details. I explained I didn't want to purchase wallpaper without viewing it. They supplied me with samples of the design in three different colours free of charge. I placed my order and the goods were received earlier than the estimated delivery date. Overall I was very happy with the service I received
24 de julho de 2026
Great communication fast delivery first…
Great communication fast delivery first class quality great service 👌
13 de agosto de 2026
From start to finish perfect service
From start to finish perfect service, updated with emails every step of the way plus earlier delivery than expected.
20 de agosto de 2026
The wallpaper I wanted was available…
The wallpaper I wanted was available and delivered the next day, excellent experience, thank you
20 de agosto de 2026
Stunning wallpaper
Stunning wallpaper. Purchased a sample of paper and when it arrived, I knew it was the paper I wanted. 2 day delivery and can’t wait to see it up on the wall. No issues from ordering to delivery and would purchase again fro here.
19 de agosto de 2026
Great service but....
Great service. Unfortunately cardboard packaging was split and wet but wallpaper was undamaged. Maybe with improving the packaging?
18 de agosto de 2026
Good all round
Despite choosing slow free delivery, arrived within 24hrs. Good value and will doubtless be back for morr
18 de agosto de 2026
Exactly as advertised well packaged to…
Exactly as advertised well packaged to minimise damage delivered on time
18 de agosto de 2026
Great products,poor delivery
The products I purchased are great and reasonably priced. Unfortunately, the delivery company used by Gowallpaper was not good.
18 de agosto de 2026
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