I’ve ordered a couple of things from this company for use in racing and karting, all orders were as expected, and arrived faster than expected. Fantastic service all round and a go to for me to get an... Ver mais
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Leia as opiniões dos outros
Had to wait a little longer than expected, with no communication as to why, until I called them. These suits come in from Italy so "if" there's a delay there then that's why you'll see a delay. Better... Ver mais
I’ve been using GPR for many years from when I started karting, then into cars, and now for my son and his karting. The team are always keen to help and quick to respond. I would recommend to anyone w... Ver mais
Amazing very quick arrival time took 3 days meant to take 2 but I stupidly put the wrong address called them up and they sorted it out in no time and I picked the wrong size of suit and they changed i... Ver mais
Informações sobre a empresa
Escrito pela empresa
Grand Prix Racewear is a specialist motorsport company based at Silverstone, the Home of British Motor Racing. With over 30 years of industry experience, we have long-established relationships with the world's leading manufacturers of racewear and motorsport products. As an authorised retailer of brands including OMP Racing, Sparco, Alpinestars, Arai, Bell, Sabelt, Stilo, Goodridge, Facom Tools and AiM Motorsport, we offer our customers one of the largest ranges of motorsport products in the UK, with over 25,000 products available for you to order. Our Customer Service Team comprises industry experts who are always happy to assist with whatever requirements you may have. With decades of experience in the sport, we aim to provide the ultimate service for all your racing, rallying and karting needs.
Informações de contacto
Silverstone Circuit, NN12 8TN, Towcester, Reino Unido
- 01327855585
- talktous@gprdirect.com
- www.gprdirect.com
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Great product and fast service
Kept me updated on my order all the time
Brilliant service ⭐️⭐️⭐️⭐️⭐️
Daniel the manager was very helpful on…
Daniel the manager was very helpful on the phone and the gloves I ordered arrived two days later. Excellent service.
Brilliant Service
I talked to a guy who was brilliant - I like humans and the human at Grand Prix Racewear was lovely, helpful and polite, and my purchase was shipped promptly
They went above and beyond to get the…
They went above and beyond to get the Christmas presents for my daughter before the travel date. I am so thankful for how much they care for their customers. I will always order karting gear from them and will recommend it to anyone.
Poor communication
When I placed the order, I was expecting to get the goods within the next couple of days. Unfortunately what I ordered was out of stock, but nowhere did I see this until I'd placed the order. I was given a date telling me when the goods would be in for dispatch. This date came and went so I sent a WhatsApp message asking about my order. It says quite clearly that I would get a response within 2 hours, my response came after 5 days! I was then given another date, which took me to over two weeks. Eventually I received the order which I am very pleased with. If I'd known it was going to take so long I would have ordered a different item which may be in stock. A shame my experience wasn't great as the goods seem very good.

Resposta da Grand Prix Racewear
Fantastic service from the GPR team
Fantastic service from the GPR team. Thanks so much for sorting everything out with the order. Perfect.
Excellent
No matter how many times I order from here..the customer service is great. I always get s very personal call or email to let me know if something is on back order but always get offered alternative solutions.
Perfect experience all the time.
Easy to deal with and very helpful when…
Easy to deal with and very helpful when it came to sorting a return after I ordered incorrectly!
I was buying something for my son and i…
I was buying something for my son and i did not get a recipt or details on anything, so i reached out and they said it was out of stock even though i bought it and it said it was. And they said they would send it even though they already said it was out of stock, and after 7 days (excluding weekends) and it still did not come. I sent another email and they have not contacted me since.

Resposta da Grand Prix Racewear
Not very good at all ordered my…
Not very good at all ordered my purchase you took money out of the bank then sent me an email that you didn’t have it. You wouldn’t be getting it till after Christmas. Just received money back in the bank very disappointed as this was supposed to be my grandson’s Christmas present.

Resposta da Grand Prix Racewear
Super delivery and competitively priced
Super delivery and competitively priced
Superb costumer service
My kids are into karting and every-time we need karting accessories for them, this is the shop we’d always looked at. Their costumer service is superb. They’ve always call when items are out of stock and an alternative is always provided. It only shows their dedication and commitment for costumer satisfaction.
Excellent
Excellent
Even had a call to discuss order as couldn’t get original item ordered. However, when it arrived, it was exactly what I wanted. Thank you
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