The prompt service and helpful advice was appreciated as was the friendly approach of the staff I dealt with with. However, when I had plugged the power and charged up both handsets and set up the tim... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Ordered set of 3 phones unfortunatly 1 was faulty and for the 1st time found a web site that simple to use my comments were answered without delay and a phone is on its way.Wish every suppliers system... Ver mais
A empresa respondeu
A very easy website to navigate with a good selection of phones to choose from. Competitive pricing and prompt delivery. Thank you.
A empresa respondeu
Bought the wrong phones from Greenbox originally but they were so helpful via email. Ordered the correct ones and got refund on returned ones within a couple of days. Communication via email almost im... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Need a new phone, device or appliance for the home? Tired of those dead spots in the house while trying to connect to the internet? Why not try one of our 'Renewed' products, not only will you receive an “As New” product but you will also save on money & help the fragile planet with our great money saving deals we have to offer. All of which come with a 12-month warranty for peace of mind.
Informações de contacto
Unit 1 North Industrial Estate, BN9 0HE, Newhaven, Reino Unido
- 01273329449
- shop@greenboxshop.co.uk
- www.greenboxshop.co.uk
4,7
Excelente
335 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Where is it?
Email from company that parcel on its way. Then email from Royal Mail saying that it will be delivered 12.1.26. Then another email saying it is further delayed followed by another email saying it will be delivered 12.1.26(again). Now 15.1.26 and still not delivered and no indication when. Unable to talk to a real person at Royal Mail. AI.Chat says will be delivered 12.1.26! Where is my parcel?
15 de janeiro de 2026
Resposta da greenboxshop.co.uk
Thank you for your feedback — we’re sorry for the delay and frustration caused. Delivered
Your item was delivered on 21-01-2026.
Tracking number:
IV627556133GB
Service used:
Royal Mail Tracked 48™
Just as good as you would expect
Nice product , reasonable price, delivered promptly and on time. It doesn’t get much better than that.
7 de janeiro de 2026
Resposta da greenboxshop.co.uk
Thank you for your feedback — we’re delighted you’re happy with the product, price, and prompt delivery.
Excellent - no more to add
Spotless, brand new phones which work perfectly. Quite easy to use with volume controls and answer machine. Delivery very accurate and fairly speedy. Excellent price, excellent phones with excellent delivery. What more can I ask for?
29 de dezembro de 2025
Resposta da greenboxshop.co.uk
Thank you for your fantastic feedback — we’re delighted you’re pleased with the phones, price, and delivery. Enjoy your purchase!
Bt phone
Delivery was great and very fast only issue is phone will not connect with the BT hub.
6 de janeiro de 2026
Resposta da greenboxshop.co.uk
Thank you for your feedback — we’re glad delivery was quick. Please contact our support team and we’ll help resolve the BT Hub connection issue.
Resposta da greenboxshop.co.uk
Thank you for your feedback — we’re pleased ordering was easy and your delivery arrived quickly.
A Superb Seller
A Superb Seller. Great Telephone Hand Sets to replace my tired old ones.
I was delighted with the quality and the price, also the delivery was really fast.
I’m over the moon now I have new fully functioning phones again.
Thank You So Much
2 de janeiro de 2026
Resposta da greenboxshop.co.uk
Thank you for your wonderful feedback — we’re delighted you’re enjoying your new handsets and that the quality, price, and delivery met expectations.
Resposta da greenboxshop.co.uk
Thank you for your feedback — we’re pleased you found the price competitive and ordering straightforward.
Time for a change.…
Replaced existing phones which were breaking down Super reception TY
29 de dezembro de 2025
Resposta da greenboxshop.co.uk
Thank you for your feedback — we’re delighted your replacement phones are working well and providing great reception.
Quick delivery and was by far the…
Quick delivery and was by far the cheapest product compared to other websites.
12 de dezembro de 2025
Resposta da greenboxshop.co.uk
Thank you for taking the time to leave a 5 star review, it is appreciated.
Quick efficientBT digital phone box delivery and product…
Quick efficient delivery and product working well.
11 de dezembro de 2025
Resposta da greenboxshop.co.uk
Thank you for your positive review.
very prompt response
very prompt response, good communication and speedy delivery.
16 de dezembro de 2025
Resposta da greenboxshop.co.uk
Thank you for taking the time to leave a 5 star review, it is appreciated.
parcel is hopeless as i cannot do the…
parcel is hopeless as i cannot do the mobilephone log in
15 de dezembro de 2025
Resposta da greenboxshop.co.uk
Not sure what you are referring to but happy to help with tracking if required.
Good experience fast delivery good…
Good experience fast delivery good quality product
11 de dezembro de 2025
Resposta da greenboxshop.co.uk
Thank you for your positive review :)
Next day delivery failure
Paid extra for next day delivery (Royal Mail Tracked 24T™). Took 2 days.
8 de dezembro de 2025
Resposta da greenboxshop.co.uk
So sorry that Royal Mail failed to deliver within the your expected time frame.
Exceptional service.
After ordering the wrong piece of equipment, the sales lady was exceptionally helpful and patient in sorting out the problem. The correct phone base was sent with no extra postage charged. It was an absolute pleasure doing business with them.
27 de novembro de 2025
Resposta da greenboxshop.co.uk
Thank you for your positive review :)
Very prompt and efficient service
Very prompt and efficient service. Phones are as new……couldn’t tell the difference. I would highly recommend this company.
28 de novembro de 2025
Resposta da greenboxshop.co.uk
Thank you for your positive review :)
Prompt delivery and very thorough in…
Prompt delivery and very thorough in answering queries about orders whose delivery was delayed. Very pleased with the servic
26 de novembro de 2025
Resposta da greenboxshop.co.uk
Thank you for your positive review :)
Excellent.
Staff could not have been more helpful. Would definitely use them again.
24 de novembro de 2025
Resposta da greenboxshop.co.uk
Thank you for your positive review :)
The phone contacts were winder than…
The phone contacts were winder than those on my device - fortunately the batteries fit my phone and apear to do the job- any observations?
5 de novembro de 2025
Resposta da greenboxshop.co.uk
Please contact our customer service team by email to resolve your issue. (shop@greenboxshop.co.uk)
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.