The company has not responded for almost a month to claim issues and app degradation. A search of chatgpt suggests the company is in difficulty and may wind up. Though Greenjinns lack of soc... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
The company has not responded for almost a month to claim issues and app degradation. A search of chatgpt suggests the company is in difficulty and may wind up. Though Greenjinns lack of soc... Ver mais
A empresa respondeu
My receipt got rejected and the reason that Green Jinn gave was that this receipt has been used before? This is incorrect as it had not. I tried to contact Green Jinn multiple times but got no reply b... Ver mais
Great offers and lots of new products to try free.Very friendly customer service who will resolve any queries or questions you may have.
A empresa respondeu
Have used GreenJinn for years with no issues. But communication has gone downhill. Submitted an Amazon receipt for nice wines on 23rd June, sent receipts via email as requested. Claim rejected... Ver mais
A empresa respondeu
GreenJinn is a free cashback app that helps you save money on your everyday groceries. We offer personalised cashback offers on a wide range of products from your favourite supermarkets — all you need to do is shop, snap your receipt, and get money back directly to your account. GreenJinn gives you real savings on real products, with no hidden tricks.
London, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 97% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Truly helpful Customer Service Team - they assisted with my query quickly and effortlessly and resolved it rapidly. I have never had issues with the app before and I can highly recommend it!
Loads of fantastic offers and customer support is first rate. Thoroughly recommend.
Good app, easy to use and great way to try products with savings. Cashback is paid quickly. Excellent service received from GreenJinn after an initial problem I had.
Thank you Alyssa & team. 👏🏻👏🏻
What an app this is. I love it! I try products I have never had before and sometimes get for free or reduced price. This enables me to try and buy again if I like. The customer service team are brilliant they are so supportive when I have an issue. Which is very rarely. Brilliant keep up the great work greenjiunn.
Have been using Green Jinn about 2 years now and saved a bomb! Customer servic ealways very quick to reply and very helpful. 😊
Green jinn has excellent money saving offers on groceries which really help with my budget.it is so easy to download the reciept and the money is returned to you very quickly.my receipt has a problem downloading today I contacted green jinn and problem was sorted within 10 mins of my email and my money was paid out... excellent customer service
I would give 5 stars but lately payments have been taking weeks to get sent out and i have emailed them a few times over the last couple of weeks and got no answer back from them.
so if they make payments faster they will get 5 stars from me.
When an issue arose it was very quickly sorted. One email and problem resolved. Once again fantastic service from greenjin. Much appreciated 👍
I'm using all three of these types of apps (GreenJinn, Checkout Smart and Shopmium) and I have found GreenJinn to be the best one. This is because:
- The app is superior to the other two: GreenJinn remembers the previously selected store, it shows all the information efficiently, it always says how long an offer has left and it has in-built filtering of categories.
- The minimum cashout amount is very low and there's no hidden fee.
- Savings have always been accepted and they are dealt with quickly.
- After using all three for the same amount of time, I have submitted the most deals in this app.
Recommended!
Had a query recently and unfortunately it took over 2 weeks to get a response but once GreenJinn finally did get in touch their Customer Service was incredibly helpful and they sorted out my issue promptly.
Generally good experience with this app.
Whilst not the most generous as typically it offers a reduction rather than free products, every little helps.
My cash back tracked incorrectly it was quickly put right by a very helpful assistant
They are really quick with the cashback. Offer a great variety and freebies pop up very regularly. Would definitely recommend 😁
Plenty of good deals and quick payouts
Very impressed so far
Totally brilliant cashback app, never had any problems with having my receipts accepted or payment of the cashback. Sometimes the receipts are accepted before I've even exited the app. Cashback paid via PayPal within a few days. Highly recommended app!
One of the best coupon/cashback apps around. Good offers on new and established brands, some which repeat regularly, and very quick and easy to claim your cashback. So far I’ve claimed over £120 back!
What a great app to try different products some even for free like Tony's Chocolonely which I purchased and received my full money back .
Keep up the good work GreenJinn.
I love the combination of new products with everyday grocery shopping items in the app!
Green Jinn are excellent and my favorite cash back app. They have good products and turn around quickly and easily. Can't recommend highly enough.
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