Greggmaurice Opiniões 

Our normal company had a last min fire so we were forced to book something fast. We booked through compare parking, as described as good value. Don’t be fooled, it’s less to start with until the ‘cash up front’ payment to actually take you to the airport. On the way there the driver exceeded the speed limit considerably and the seatbelts were ‘broken’. I was already worrying about my car as we’d left it in a very dark yard with no reception, lights, or people. I have a tracker so I monitored the mileage and position and luckily it stayed there. The way home today was worse, after phoning the number we saw the original van turn up, dropping someone off but he didn’t know who we were, and neither did ‘the controller’ Eventually another driver showed up and the vehicle stank, the drivers hygiene was questionable. He set off at speed and then received a number of calls, his hands free wasn’t working so he drove and looked down whilst trying to operate the phone on his lap. I felt so unsafe and was glad there were two of us. My husbands seatbelt was inaccessible so a harrowing ride. Apart from being parked under a sticky tree my car was in one piece but this company are so disorganised and not friendly. Please pay more and go elsewhere!

Booked through Compare Your Parking. In addition to the fee I already paid, they ask for £15 on arrival for airport drop-off pick up charges (which are £6 each way so not £15 in total). On the way out, we were dropped off at the wrong terminal because the driver said it was too busy so we’d be best going to T2 and getting the train - turns out he had a pick-up at T2. We asked if we could be picked up from an airport hotel on our return and were told yes, just ring 20 minutes before. On our return when I called for our transfer I was told they wouldn’t pick us up (even though the hotel was closer to the parking than the terminal). I explained it was agreed in advance to which I was told “you spoke to the driver, I am the controller”. Whenever I rung the number, a different person answered so how one is supposed to know who is in charge is anybody’s guess! When I expressed my dissatisfaction, I was told that they were doing me a favour! The guy was so aggressive, I just wanted to get my car back and go home so told him I’d get a taxi. I was told my car wasn’t at the car park, it was at Airport Bowl (which ironically is next to the hotel they refused to pick me up from). As we were about to walk across to Airport Bowl, we got a call saying the car was at the car park and had never left the premises (which I doubt very much as the car park was tiny and full when we arrived). We paid £20 to get a cab to go to the car park. Absolutely horrific experience. Bad customer service is one thing but the “controller” was so aggressive, the call left me shaking and I was scared to pick my car up. Avoid at all costs.