Growgorgeous Opiniões 

1063
•
TrustScore: 4.5 em 5

4,5

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

My hair looks fuller and brighter..It is truly remarkable, im in Love with the Volume bodifiying shampoo, and also the grow gorgeous root stimulating primer. It helps heaps. I have decided I need too... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Worked better when combined in a hair growth routine with scalp massage, taoist soap, and enough collagen intake. delivery for growgorgeous was on time as usual, its been 4 months using and am h... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Having avidly researched products, Grow Gorgeous shone above most others. I have been using it for 3 weeks and the condition of my straw like hair was like a miracle transformation after usin... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I discovered Grow Gorgeous after their products were featured on Good Morning America's Deals 'N Steals segment. I have continued to buy shampoo and conditioner for two years now. Absolutely love that... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Compras e moda

Sobre Growgorgeous

Escrito pela empresa

Grow Gorgeous

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About Us

It's more than ‘just’ hair. It’s self-expression. A conversation starter. Your identity. Gorgeous hair has the power to put a joyful spring in your step. Our clinically proven formulas have been expertly developed to help you to unleash your hair’s full potential, so you can tell your story, your way.

We believe that true beauty radiates from the inside out. Our nutrient-rich products are powered by science to transform the health of hair from its very foundations – the roots. Skincare-inspired ingredients nurture your scalp and lay the foundation for optimum growth, so you can fulfil your desire for fuller, healthier-looking strands.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(1063)

25 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Boxed Item was open and damaged

Boxed Item was open and damaged. Packed poorly.
Disappointing to receive goods that are not in good order.

14 de novembro de 2025
logótipo da Growgorgeous

Resposta da Growgorgeous

Hello Julie,

Thank you for leaving your review. 

I am sorry to hear that you received your item in poor condition, and I can appreciate how disappointing this must have been for you.
 
I have sent you a message via your account to help resolve this matter. Please may I kindly ask you to take a look at this when you are able to do so?

Kind Regards,
Kayleigh

Classificada 1 em 5 estrelas

I’m writing to request urgent…

I’m writing to request urgent assistance with my order placed on October 22, 2025. I purchased two snack boxes (£5.99 each) on your website.

When I made the first payment, the system showed “payment failed”, so I tried again. The second attempt went through successfully, but my bank confirmed that both payments were charged, meaning I was billed twice for the same order.

After that, I cancelled one of the boxes, but I have not received any refund, and no package has been delivered.
Furthermore, when I log in to your website, I cannot find any order information in my account.

I’ve attached screenshots of my bank transactions showing the duplicate charges for your reference.

Please check this issue as soon as possible and either:

Issue a full refund for the duplicate payment, or

Send the products I paid for if the order is still valid.

Here are the details of my purchase:

Order date: October 22, 2025

Item: Snack Box ×2 (£5.99 each)

Payment method: Bank card

Issue: Double charge, missing order, and no delivery

Please let me know what action will be taken and when I can expect a refund or shipment.

Thank you for your prompt attention. I look forward to your reply.

14 de novembro de 2025
logótipo da Growgorgeous

Resposta da Growgorgeous

Hello Cuiqi,
 
Thank you for leaving your review. 

I am sorry to hear that there has been an issue with a purchase you've made!
 
I have sent you a message via your account to help assist this matter. Please may I kindly ask you to take a look at this when you are able to do so?

Kind Regards,
Kayleigh

Classificada 5 em 5 estrelas

5 stars growgorgeous

18 de outubro de 2025
logótipo da Growgorgeous

Resposta da Growgorgeous

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Classificada 5 em 5 estrelas

Great service and delivery

Great service and delivery

13 de novembro de 2025
logótipo da Growgorgeous

Resposta da Growgorgeous

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Classificada 5 em 5 estrelas

After tried samples I felt in love with…

After tried samples I felt in love with these hair products.Its absolutely different from what I used before.My hair feels and look amazing thank you !

25 de outubro de 2025
logótipo da Growgorgeous

Resposta da Growgorgeous

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Classificada 5 em 5 estrelas

Love the small and works on my hair

Love the small and works on my hair
Will keep buying!! ❤️

25 de outubro de 2025
logótipo da Growgorgeous

Resposta da Growgorgeous

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Classificada 5 em 5 estrelas

I bought the Grow Gorgeous hair growth…

I bought the Grow Gorgeous hair growth serum intense.
I originally bought it to grow my hair.
I put it on wet hair and blow dried it.
The volume it gave my hair was fabulous it looked so much more fuller and thicker.
It also helped my hair grow.
I’ve had a few compliments saying my hair looks so much healthier
Best product I’ve ever bought.
A must buy 🤩🤩🤩

10 de outubro de 2025
logótipo da Growgorgeous

Resposta da Growgorgeous

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Classificada 5 em 5 estrelas

Products work and delivery is fast

Products work and delivery is fast. Definitely have faster hair growth when using the shampoo and conditioner.

22 de setembro de 2025
logótipo da Growgorgeous

Resposta da Growgorgeous

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Kayleigh

Classificada 5 em 5 estrelas

Love this range

Love this range; rich, moisturising but not heavy. I have fine, wavy hair. Best haircare range I've ever used and I've tried many

7 de outubro de 2025
logótipo da Growgorgeous

Resposta da Growgorgeous

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Kayleigh

Classificada 5 em 5 estrelas

Haven’t used the products yet

Haven’t used the products yet. Ordering them was so easy, they came well packed and very quickly thank you. Great service as always

2 de outubro de 2025
logótipo da Growgorgeous

Resposta da Growgorgeous

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Kayleigh

Classificada 5 em 5 estrelas

Amazing product

Amazing product

1 de outubro de 2025
logótipo da Growgorgeous

Resposta da Growgorgeous

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Kayleigh

Classificada 1 em 5 estrelas

Received opened and used product

Received opened and used product. Hair mask was used by someone and sent to me.

26 de abril de 2025
Opinião espontânea
logótipo da Growgorgeous

Resposta da Growgorgeous

Hi,

Thank you for taking the time to leave a review.

We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account?

We look forward to getting this resolved.

Kind Regards,
Liam

Classificada 5 em 5 estrelas

The Best Hair Care

I've ordered a few times off this company and orders are always fulfilled quickly and accurately, never any issues. The product packaging is beautiful, the products smell amazing, they feel good to use and most importantly they leave my hair looking fabulous. Thank you Grow Gorgeous.

31 de março de 2025
Opinião espontânea
logótipo da Growgorgeous

Resposta da Growgorgeous

Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,

Jane

Classificada 1 em 5 estrelas

The customer services of Grow Gorgeous…

The customer services of Grow Gorgeous on Facebook’s efficiency is really a bullshit. I request a refund for 30 orders, all of the products from those of 30 orders had been expired and I posted it from China to the UK, they didn’t compensate the shipping fee. What’s more, the latest status of the return parcel is Delivered on 27th February. They told me they’re still investigating it today. Moreover, they banned my account from their website, how ridiculous it was, what are you afraid? Never buy products from them. I got a really really bad experience.

14 de março de 2025
Opinião espontânea
logótipo da Growgorgeous

Resposta da Growgorgeous

Hi Jahseh,

Thank you for leaving your review.

I am unable to find your order, Can this be updated with your order number so we can locate your account.

I look forward to getting this resolved.

Kind Regards,

Ben

Classificada 1 em 5 estrelas

Fraudulent cancellation policy

On their website, they have a 14 days cancellation policy with full refund. DO NOT BELIEVE THAT!!
We tried to cancel an order with this company, about an hour after the order was placed. And we were told it is too late , because the items has been dispatched. Even-though their website clearly stated that the products are expected to ship 4 days later. But they keep saying it has been dispatched, and then 4 days later we got an email stating it’s now been dispatched. So they could’ve totally cancelled the order but refused to. They do NOT honour their cancellation policy. They said when we received the order we can return it , but we need to pay for the return shipping. We are in Canada and we will need to ship it back to Poland?! Who in the right mind will do that? When they could’ve just cancel our order in the first place ?
When we received the product today, half of the products in the package were damaged , and the other half are EXPIRED products.
This is totally unacceptable business practice! Do not order from them!

Edit: over the last few interactions with this company, they said that I would have to cancel the order within 5-15 minutes. Otherwise it will not be cancelled, so that confirmed their 14 days cancellation policy is totally fraudulent. And it takes them an average of 20+ hours to reply to our message. They asked us for the pictures of the damaged products but the "upload file" function never worked (we tried iOS, Android and laptop, and the file format is correct), we asked them for another way to send them files and they have now gone silent .It has been a very difficult journey dealing with them. All we wanted is to get a refund, we don't want the damaged and expired products and this company is making it impossible to do so.

For your reference, order number: 636443993

14 de dezembro de 2024
Opinião espontânea
logótipo da Growgorgeous

Resposta da Growgorgeous

Hi Lisa,

Thank you for taking the time to leave your review.

We are sorry to hear your recent experience with us hasn't been positive.

At present I cannot locate your account. Can you please contact us via one of the contact options on site or by updating your review to include your order number so we can look to reach out to you?

We look forward to getting this resolved.

Kind Regards,

Stephen

Classificada 1 em 5 estrelas

The worst online shopping experience in…

order number: 626728555
The worst online shopping experience in my life, I ordered the hair serum but they were out of date for few months, the expired date was 05/01/2024,so i need to send them back, and they agreed to give me free return postage but i need to pay the postage first and send them the receipt, then they give me the refund of the postage, but after they received my return, they did the refund of postage to me, after few days they only refund £13.01, but I paid £18 for the order, they took £4.99 postage from the total refund , how dirty of the customer service? They agreed to pay me back the postage but they didn’t. I need to contact them all the time and this lasts for 3 weeks , I still not get the full refund.

12 de novembro de 2024
Opinião espontânea
logótipo da Growgorgeous

Resposta da Growgorgeous

Hi Zhuoqin,

Thank you for taking the time to leave your review.

We are sorry to hear your recent experience with us hasn't been positive.

At present I cannot locate your account. Can you please contact us via one of the contact options on site or by updating your review to include your order number so we can look to reach out to you?

We look forward to getting this resolved.

Kind Regards,

Stephen

Classificada 5 em 5 estrelas

Very helpful!

Very helpful!

6 de dezembro de 2024
Opinião espontânea
logótipo da Growgorgeous

Resposta da Growgorgeous

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Classificada 5 em 5 estrelas

Excellent service

I am really impressed with the level of service I received today. I had a great experience with the customer service Jade. She was very responsive and helpful. She was able to resolve my issue quickly.

23 de outubro de 2024
Opinião espontânea
logótipo da Growgorgeous

Resposta da Growgorgeous

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Classificada 5 em 5 estrelas

The way companies SHOULD run.

I have ordered a number of times from this company. Not only are their products excellent, they actually work too! Delivery is rapid and and smooth. I had a product missing once from an order, and customer services got back in touch with me in under 30 minutes, re-ordered the product for me and I got it the next day!! I could't recommend them enough.

21 de outubro de 2024
Opinião espontânea
logótipo da Growgorgeous

Resposta da Growgorgeous

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

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Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

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